Incidents reported on status page for Relevance AI https://status.relevanceai.com/ en https://status.relevanceai.com/ Sun, 03 May 2026 19:16:39 +0000 https://status.relevanceai.com/#b91106e26ed8b0d382576562e69ceb72901a292e55be474d9e6d6dcce4d3a4c3 Pipedream recovered https://status.relevanceai.com/ Sat, 02 May 2026 04:29:17 +0000 https://status.relevanceai.com/#f4636ab55598cb476fc0754fd35cb2f40a610dc8fb1977371a995f6c53679205 EU API recovered https://status.relevanceai.com/ Sat, 02 May 2026 04:23:27 +0000 https://status.relevanceai.com/#f4636ab55598cb476fc0754fd35cb2f40a610dc8fb1977371a995f6c53679205 EU API went down https://status.relevanceai.com/ Fri, 01 May 2026 20:51:43 +0000 https://status.relevanceai.com/#2d2553ec64d79b29d76b2a0cbd2e3ec6d93b04430f60f710868cd3fd55d64938 WorkOS recovered https://status.relevanceai.com/ Fri, 01 May 2026 20:29:27 +0000 https://status.relevanceai.com/#2d2553ec64d79b29d76b2a0cbd2e3ec6d93b04430f60f710868cd3fd55d64938 WorkOS went down https://status.relevanceai.com/ Fri, 01 May 2026 03:53:31 +0000 https://status.relevanceai.com/#b91106e26ed8b0d382576562e69ceb72901a292e55be474d9e6d6dcce4d3a4c3 Pipedream went down https://status.relevanceai.com/ Thu, 30 Apr 2026 14:02:15 +0000 https://status.relevanceai.com/#964301239cf9e3572f0adad72666b791c50acd5cecfb2fa3eb1b07bd542e72e6 Anthropic recovered https://status.relevanceai.com/ Thu, 30 Apr 2026 13:11:20 +0000 https://status.relevanceai.com/#964301239cf9e3572f0adad72666b791c50acd5cecfb2fa3eb1b07bd542e72e6 Anthropic went down https://status.relevanceai.com/ Thu, 30 Apr 2026 02:24:37 +0000 https://status.relevanceai.com/#395ab74f0550b037f08cd45927230ea46549336f2858c6fbda5ea8f799138c39 WorkOS recovered https://status.relevanceai.com/ Thu, 30 Apr 2026 01:52:26 +0000 https://status.relevanceai.com/#f25daf356e9130f1da7123a90047f9a96dacdd9910626169c6bde75ddc075ffe Anthropic recovered https://status.relevanceai.com/ Thu, 30 Apr 2026 01:21:13 +0000 https://status.relevanceai.com/#f25daf356e9130f1da7123a90047f9a96dacdd9910626169c6bde75ddc075ffe Anthropic went down https://status.relevanceai.com/ Thu, 30 Apr 2026 01:00:35 +0000 https://status.relevanceai.com/#395ab74f0550b037f08cd45927230ea46549336f2858c6fbda5ea8f799138c39 WorkOS went down https://status.relevanceai.com/ Wed, 29 Apr 2026 20:33:23 +0000 https://status.relevanceai.com/#0b7fa7062bbf9bbd97d1b3128c23fcbf8475ee4b4b19d56819c89936995eda24 Modal recovered https://status.relevanceai.com/ Wed, 29 Apr 2026 19:45:22 +0000 https://status.relevanceai.com/#0b7fa7062bbf9bbd97d1b3128c23fcbf8475ee4b4b19d56819c89936995eda24 Modal went down https://status.relevanceai.com/ Wed, 29 Apr 2026 14:15:18 +0000 https://status.relevanceai.com/#0f4aa26ccc0831b2b56ae8b739d022cd0fca2f95b67cb74c8be4a8f37babed39 Anthropic recovered https://status.relevanceai.com/ Wed, 29 Apr 2026 13:48:11 +0000 https://status.relevanceai.com/#0f4aa26ccc0831b2b56ae8b739d022cd0fca2f95b67cb74c8be4a8f37babed39 Anthropic went down https://status.relevanceai.com/ Wed, 29 Apr 2026 00:01:23 +0000 https://status.relevanceai.com/#95d082ddb37f295ed26f4590a4640457d50f9c37f357fd791d9e56d8680e7150 Anthropic recovered https://status.relevanceai.com/ Tue, 28 Apr 2026 23:34:10 +0000 https://status.relevanceai.com/#95d082ddb37f295ed26f4590a4640457d50f9c37f357fd791d9e56d8680e7150 Anthropic went down https://status.relevanceai.com/ Tue, 28 Apr 2026 19:16:15 +0000 https://status.relevanceai.com/#d32793880dfaa591da3cc4b13ea4e9c730b249463edecf11f2bde1757d926c3e Anthropic recovered https://status.relevanceai.com/ Tue, 28 Apr 2026 17:42:13 +0000 https://status.relevanceai.com/#d32793880dfaa591da3cc4b13ea4e9c730b249463edecf11f2bde1757d926c3e Anthropic went down https://status.relevanceai.com/ Tue, 28 Apr 2026 13:51:18 +0000 https://status.relevanceai.com/#ee7285c5a3cafefe2fcfa74a8d17578e1c7ae2bdeeadef6b564700cc5da4b057 Anthropic recovered https://status.relevanceai.com/ Tue, 28 Apr 2026 13:30:35 +0000 https://status.relevanceai.com/#ee7285c5a3cafefe2fcfa74a8d17578e1c7ae2bdeeadef6b564700cc5da4b057 Anthropic went down https://status.relevanceai.com/ Tue, 28 Apr 2026 12:46:15 +0000 https://status.relevanceai.com/#12b93b321a68c8d7aa9dd32e99e98511a8fb944ebc0a71ce312cf195558c7707 Anthropic recovered https://status.relevanceai.com/ Tue, 28 Apr 2026 12:25:22 +0000 https://status.relevanceai.com/#12b93b321a68c8d7aa9dd32e99e98511a8fb944ebc0a71ce312cf195558c7707 Anthropic went down https://status.relevanceai.com/ Tue, 28 Apr 2026 02:50:22 +0000 https://status.relevanceai.com/#d47b05d143075bd0158eb5f79be2dc4b2d4c6eac0740930430e40655c583063a Modal recovered https://status.relevanceai.com/ Tue, 28 Apr 2026 02:44:35 +0000 https://status.relevanceai.com/#d47b05d143075bd0158eb5f79be2dc4b2d4c6eac0740930430e40655c583063a Modal went down https://status.relevanceai.com/ Mon, 27 Apr 2026 15:20:19 +0000 https://status.relevanceai.com/#172291cb637c5b38c0071ee7d6917e86914e233e5051995606819b0759e4c604 Anthropic recovered https://status.relevanceai.com/ Mon, 27 Apr 2026 14:12:21 +0000 https://status.relevanceai.com/#172291cb637c5b38c0071ee7d6917e86914e233e5051995606819b0759e4c604 Anthropic went down https://status.relevanceai.com/ Sat, 25 Apr 2026 19:03:22 +0000 https://status.relevanceai.com/#bbf56a37e9a76a52baaeb3e2b43be7a2c08244a2f6dc0881ef607a953d9363a2 Anthropic recovered https://status.relevanceai.com/ Sat, 25 Apr 2026 18:43:19 +0000 https://status.relevanceai.com/#bbf56a37e9a76a52baaeb3e2b43be7a2c08244a2f6dc0881ef607a953d9363a2 Anthropic went down https://status.relevanceai.com/ Sat, 25 Apr 2026 11:59:21 +0000 https://status.relevanceai.com/#e678b7c5396376a40850a2d2aabc452f8036bf4ce0158a111c2237a817120fe8 Anthropic recovered https://status.relevanceai.com/ Sat, 25 Apr 2026 08:44:19 +0000 https://status.relevanceai.com/#e678b7c5396376a40850a2d2aabc452f8036bf4ce0158a111c2237a817120fe8 Anthropic went down https://status.relevanceai.com/ Sat, 25 Apr 2026 08:38:14 +0000 https://status.relevanceai.com/#0ac5df44dbcee541af60c328a36e6fbb1dcc4d90eedd7bc7163965eec45687c4 Anthropic recovered https://status.relevanceai.com/ Sat, 25 Apr 2026 07:49:22 +0000 https://status.relevanceai.com/#0ac5df44dbcee541af60c328a36e6fbb1dcc4d90eedd7bc7163965eec45687c4 Anthropic went down https://status.relevanceai.com/ Sat, 25 Apr 2026 02:36:12 +0000 https://status.relevanceai.com/#6e02be7d473882d1ec7edbe551157a2b25ca53aa3457b0552ef83fa1a9184978 Anthropic recovered https://status.relevanceai.com/ Sat, 25 Apr 2026 01:37:14 +0000 https://status.relevanceai.com/#6e02be7d473882d1ec7edbe551157a2b25ca53aa3457b0552ef83fa1a9184978 Anthropic went down https://status.relevanceai.com/ Fri, 24 Apr 2026 17:33:24 +0000 https://status.relevanceai.com/#eced8ca6dbc3fa432026dc91502e31a82e07a577728940851a8f36afffb417de Anthropic recovered https://status.relevanceai.com/ Fri, 24 Apr 2026 17:04:14 +0000 https://status.relevanceai.com/#eced8ca6dbc3fa432026dc91502e31a82e07a577728940851a8f36afffb417de Anthropic went down https://status.relevanceai.com/ Fri, 24 Apr 2026 14:32:19 +0000 https://status.relevanceai.com/#07353a7f533db7670389e3c7819d5f4189d0684e32993adf7406f5c356b804ec Serper recovered https://status.relevanceai.com/ Fri, 24 Apr 2026 14:26:07 +0000 https://status.relevanceai.com/#07353a7f533db7670389e3c7819d5f4189d0684e32993adf7406f5c356b804ec Serper went down https://status.relevanceai.com/ Fri, 24 Apr 2026 11:00:12 +0000 https://status.relevanceai.com/#ffd8560b5fdc1b12f0560ddb5e5374bd4ca6de501f53914478c03ca4756c6972 Anthropic recovered https://status.relevanceai.com/ Fri, 24 Apr 2026 10:07:17 +0000 https://status.relevanceai.com/#ffd8560b5fdc1b12f0560ddb5e5374bd4ca6de501f53914478c03ca4756c6972 Anthropic went down https://status.relevanceai.com/ Fri, 24 Apr 2026 03:35:27 +0000 https://status.relevanceai.com/#2bbe94131e88946ae985421616e3cb4a2fbcf1dbb8fbcd6b41ffae2a270ef0c1 Anthropic recovered https://status.relevanceai.com/ Fri, 24 Apr 2026 02:56:13 +0000 https://status.relevanceai.com/#2bbe94131e88946ae985421616e3cb4a2fbcf1dbb8fbcd6b41ffae2a270ef0c1 Anthropic went down https://status.relevanceai.com/ Fri, 24 Apr 2026 02:47:28 +0000 https://status.relevanceai.com/#ab96403316ca5be8176dd65991c87258225c43fa3a20fd3f2a3856bf1a141695 Pipedream recovered https://status.relevanceai.com/ Fri, 24 Apr 2026 02:07:33 +0000 https://status.relevanceai.com/#ab96403316ca5be8176dd65991c87258225c43fa3a20fd3f2a3856bf1a141695 Pipedream went down https://status.relevanceai.com/ Thu, 23 Apr 2026 20:22:40 +0000 https://status.relevanceai.com/#d21a5dd77d11cca8629f2bc256270f6f443dae9fd46aa55cbbb5435fa8aa0bcb Orb Billing recovered https://status.relevanceai.com/ Thu, 23 Apr 2026 20:15:45 +0000 https://status.relevanceai.com/#d21a5dd77d11cca8629f2bc256270f6f443dae9fd46aa55cbbb5435fa8aa0bcb Orb Billing went down https://status.relevanceai.com/ Thu, 23 Apr 2026 16:03:44 +0000 https://status.relevanceai.com/#a51e030968faf0d19c6cbbe36680e19b2fddb7f0f36f88e3242cec03d92ce143 Anthropic recovered https://status.relevanceai.com/ Thu, 23 Apr 2026 15:30:11 +0000 https://status.relevanceai.com/#a51e030968faf0d19c6cbbe36680e19b2fddb7f0f36f88e3242cec03d92ce143 Anthropic went down https://status.relevanceai.com/incident/877845 Thu, 23 Apr 2026 06:20:00 -0000 https://status.relevanceai.com/incident/877845#088769eb499a9e5f0262ca29efebf2bd9840cbeb8cca5305c9ec8cd5a11ce28d A fix has been rolled out to production and pull-based triggers in our EU region have resumed processing. https://status.relevanceai.com/incident/877845 Thu, 23 Apr 2026 06:16:00 -0000 https://status.relevanceai.com/incident/877845#3edc0679bb05ccb3f0418d4cf6e9fb4f24991cc74e7f0403902cf3fdf21565cf The fix is nearing completion. Triggers in our EU region should resume processing shortly. https://status.relevanceai.com/incident/877845 Thu, 23 Apr 2026 05:42:00 -0000 https://status.relevanceai.com/incident/877845#b9b2d9eec5bbf5001ccaa6ce01da5dd456707b2e615de6593bbd8f57eab213ba Fix is still rolling out. Pull-based triggers in our EU region remain unavailable. https://status.relevanceai.com/incident/877845 Thu, 23 Apr 2026 05:12:00 -0000 https://status.relevanceai.com/incident/877845#508aa596bb8564836e0251b62c05064706766d84515caafdd1c1a4d07382bded Fix is in progress. Pull-based triggers in our EU region are still unavailable. We'll update once processing resumes. https://status.relevanceai.com/incident/877845 Thu, 23 Apr 2026 04:29:00 -0000 https://status.relevanceai.com/incident/877845#5b0b5af7f6e8bd32c6fd1aeac8e3a7661e61e8a63b865fae93bcccd4cad107cc All pull-based triggers in our EU region have stopped processing. We have identified the cause, and are preparing a fix. https://status.relevanceai.com/ Thu, 23 Apr 2026 02:09:21 +0000 https://status.relevanceai.com/#2f6581f682bb835760acae194026004ab51c2ca49d931d4cdfeabd748048c1e2 Anthropic recovered https://status.relevanceai.com/ Thu, 23 Apr 2026 00:42:13 +0000 https://status.relevanceai.com/#2f6581f682bb835760acae194026004ab51c2ca49d931d4cdfeabd748048c1e2 Anthropic went down https://status.relevanceai.com/ Wed, 22 Apr 2026 18:55:20 +0000 https://status.relevanceai.com/#8fa6c4cabfa710e8245879df1d2a8fd33886850c7b0bc058073dc2c4d2a7664f Modal recovered https://status.relevanceai.com/ Wed, 22 Apr 2026 18:37:28 +0000 https://status.relevanceai.com/#8fa6c4cabfa710e8245879df1d2a8fd33886850c7b0bc058073dc2c4d2a7664f Modal went down https://status.relevanceai.com/ Wed, 22 Apr 2026 18:05:29 +0000 https://status.relevanceai.com/#abdb255c7a0557dfeee4e032f7051238808b7d98e180b4c22b2d9a20da751b95 Modal recovered https://status.relevanceai.com/ Wed, 22 Apr 2026 17:56:32 +0000 https://status.relevanceai.com/#abdb255c7a0557dfeee4e032f7051238808b7d98e180b4c22b2d9a20da751b95 Modal went down https://status.relevanceai.com/ Tue, 21 Apr 2026 17:23:58 +0000 https://status.relevanceai.com/#05f111813e643caaa7111faba39a08f5a02f85a028b05a850bac892f95d5c143 AU API recovered https://status.relevanceai.com/ Tue, 21 Apr 2026 17:18:57 +0000 https://status.relevanceai.com/#05f111813e643caaa7111faba39a08f5a02f85a028b05a850bac892f95d5c143 AU API went down https://status.relevanceai.com/ Mon, 20 Apr 2026 14:22:15 +0000 https://status.relevanceai.com/#379244754928e3197becae0b8c5f2af3695c9b90b4c10ee14198f8b13ce1c5b9 Anthropic recovered https://status.relevanceai.com/ Mon, 20 Apr 2026 13:32:21 +0000 https://status.relevanceai.com/#379244754928e3197becae0b8c5f2af3695c9b90b4c10ee14198f8b13ce1c5b9 Anthropic went down https://status.relevanceai.com/ Mon, 20 Apr 2026 07:26:16 +0000 https://status.relevanceai.com/#12d532bef7ec8681810a66579e7089e86f2aa60faaec0f69d663b3c5866038ac Anthropic recovered https://status.relevanceai.com/ Mon, 20 Apr 2026 06:15:20 +0000 https://status.relevanceai.com/#12d532bef7ec8681810a66579e7089e86f2aa60faaec0f69d663b3c5866038ac Anthropic went down https://status.relevanceai.com/ Mon, 20 Apr 2026 00:01:14 +0000 https://status.relevanceai.com/#2e4025b6f9604f04f3e763e231e048d2767adbfc68a45a6502b46774ddc0f3a7 Anthropic recovered https://status.relevanceai.com/ Sun, 19 Apr 2026 22:45:20 +0000 https://status.relevanceai.com/#2e4025b6f9604f04f3e763e231e048d2767adbfc68a45a6502b46774ddc0f3a7 Anthropic went down https://status.relevanceai.com/ Fri, 17 Apr 2026 19:57:20 +0000 https://status.relevanceai.com/#8d84f58ad4a40c5bbf8d67dbee11861a3a733068b6018c34cf8ab7359cfe21d3 Anthropic recovered https://status.relevanceai.com/ Fri, 17 Apr 2026 19:00:16 +0000 https://status.relevanceai.com/#8d84f58ad4a40c5bbf8d67dbee11861a3a733068b6018c34cf8ab7359cfe21d3 Anthropic went down https://status.relevanceai.com/ Fri, 17 Apr 2026 18:56:27 +0000 https://status.relevanceai.com/#5e4e15b47ea7d64f60a46329c02163b3b6b7451b1820dc8c3d782f35f8d81eb2 US API recovered https://status.relevanceai.com/ Fri, 17 Apr 2026 18:38:31 +0000 https://status.relevanceai.com/#5e4e15b47ea7d64f60a46329c02163b3b6b7451b1820dc8c3d782f35f8d81eb2 US API went down https://status.relevanceai.com/ Fri, 17 Apr 2026 17:28:29 +0000 https://status.relevanceai.com/#6822a888f575e8ac9c2d491a29b66c164d5007153f7e10a336cf0d50e489765e US API recovered https://status.relevanceai.com/ Fri, 17 Apr 2026 16:38:30 +0000 https://status.relevanceai.com/#6822a888f575e8ac9c2d491a29b66c164d5007153f7e10a336cf0d50e489765e US API went down https://status.relevanceai.com/ Thu, 16 Apr 2026 23:24:33 +0000 https://status.relevanceai.com/#ff841da59976d09422432a0865f353fd20008a76634156d1697870cca5f43879 WorkOS recovered https://status.relevanceai.com/ Thu, 16 Apr 2026 22:42:10 +0000 https://status.relevanceai.com/#de8b925a69057064f7a503a5243a352968bc46b7a4b55bfa8885eab2e210e672 Anthropic recovered https://status.relevanceai.com/ Thu, 16 Apr 2026 22:26:12 +0000 https://status.relevanceai.com/#de8b925a69057064f7a503a5243a352968bc46b7a4b55bfa8885eab2e210e672 Anthropic went down https://status.relevanceai.com/ Thu, 16 Apr 2026 21:42:29 +0000 https://status.relevanceai.com/#fb678b52c453742a590b73ad2fccaf5a16b7bf849c140d76246d12329f60d784 Orb Billing recovered https://status.relevanceai.com/ Thu, 16 Apr 2026 21:30:15 +0000 https://status.relevanceai.com/#2f1dde4b329b474267b8e47f400e23b122f2b688808de42ae8e19b1d25947f20 Anthropic recovered https://status.relevanceai.com/ Thu, 16 Apr 2026 20:54:30 +0000 https://status.relevanceai.com/#ff841da59976d09422432a0865f353fd20008a76634156d1697870cca5f43879 WorkOS went down https://status.relevanceai.com/ Thu, 16 Apr 2026 19:27:22 +0000 https://status.relevanceai.com/#2f1dde4b329b474267b8e47f400e23b122f2b688808de42ae8e19b1d25947f20 Anthropic went down https://status.relevanceai.com/ Thu, 16 Apr 2026 10:13:41 +0000 https://status.relevanceai.com/#fb678b52c453742a590b73ad2fccaf5a16b7bf849c140d76246d12329f60d784 Orb Billing went down https://status.relevanceai.com/ Thu, 16 Apr 2026 07:44:11 +0000 https://status.relevanceai.com/#563ace8b4e7c94bcf6fa1188c9a696ba9eaca1ebf99cdbc06ebaf297a01f406a Anthropic recovered https://status.relevanceai.com/ Thu, 16 Apr 2026 06:51:19 +0000 https://status.relevanceai.com/#563ace8b4e7c94bcf6fa1188c9a696ba9eaca1ebf99cdbc06ebaf297a01f406a Anthropic went down https://status.relevanceai.com/ Wed, 15 Apr 2026 17:44:11 +0000 https://status.relevanceai.com/#c8cfe7a8e74a55330e8e545fa00054047ba019dc4f41b91ca9a5911720eca36b Anthropic recovered https://status.relevanceai.com/ Wed, 15 Apr 2026 14:53:24 +0000 https://status.relevanceai.com/#c8cfe7a8e74a55330e8e545fa00054047ba019dc4f41b91ca9a5911720eca36b Anthropic went down https://status.relevanceai.com/incident/872162 Wed, 15 Apr 2026 13:49:00 -0000 https://status.relevanceai.com/incident/872162#11c4049770b39ba2d76a0e7c33900ef85304edf54673c10c696ecac18f55956c We have identified a regression and rolled back. We have taken some actions to recover the state of some blocked queues. https://status.relevanceai.com/incident/872162 Wed, 15 Apr 2026 10:01:00 -0000 https://status.relevanceai.com/incident/872162#ee5dd980931f3024375e040743b83fd837703e6f182eeb8aeacbe4decedb5448 We are experiencing some agent tasks not being processed at expected rate. We are investigating the cause. https://status.relevanceai.com/ Tue, 14 Apr 2026 15:21:14 +0000 https://status.relevanceai.com/#175802d41af0b8e318b484864d4805af4f95e72b908b0fbf0560ecac698c4c39 Anthropic recovered https://status.relevanceai.com/ Tue, 14 Apr 2026 09:26:10 +0000 https://status.relevanceai.com/#175802d41af0b8e318b484864d4805af4f95e72b908b0fbf0560ecac698c4c39 Anthropic went down https://status.relevanceai.com/incident/871911 Tue, 14 Apr 2026 01:35:00 -0000 https://status.relevanceai.com/incident/871911#931f5c9d9c2ecb8610efcea9dd3f0983efc7d140e073c9653dfe1e6ce3a3fea2 We have released a comprehensive fix to the issue. Workforces and agents with tool based triggers can now be published and cloned again. https://status.relevanceai.com/incident/871911 Mon, 13 Apr 2026 19:34:00 -0000 https://status.relevanceai.com/incident/871911#aeaf435d77db78ef3247793ee701f1300c396d38f9b3bc02430f2f4917dfdeb4 We have identified the cause and applied a partial fix to the issue. https://status.relevanceai.com/incident/871911 Mon, 13 Apr 2026 18:18:00 -0000 https://status.relevanceai.com/incident/871911#77307935309dc22113db969894a95cc0ec2f4b028b062ac9fdd9ebcdc8cd4be4 We had reports where some workforces and agents that use tool based triggers can't be published or cloned. We are investigating the cause and working on a fix. https://status.relevanceai.com/ Mon, 13 Apr 2026 16:37:19 +0000 https://status.relevanceai.com/#fefcbcb4a02bf0964773333e7bea776fc769034c915c11cb0d6c6d7843de7c32 Anthropic recovered https://status.relevanceai.com/ Mon, 13 Apr 2026 15:43:21 +0000 https://status.relevanceai.com/#fefcbcb4a02bf0964773333e7bea776fc769034c915c11cb0d6c6d7843de7c32 Anthropic went down https://status.relevanceai.com/ Fri, 10 Apr 2026 16:53:22 +0000 https://status.relevanceai.com/#6ad82adf8f7f65daeea2f585a2346b7bcd352222550ed4a565ad688ef771ac02 Anthropic recovered https://status.relevanceai.com/ Fri, 10 Apr 2026 16:31:19 +0000 https://status.relevanceai.com/#6ad82adf8f7f65daeea2f585a2346b7bcd352222550ed4a565ad688ef771ac02 Anthropic went down https://status.relevanceai.com/ Fri, 10 Apr 2026 04:38:19 +0000 https://status.relevanceai.com/#7bdaa02bf3fe027523156945f60c718d13acb1b35a51b6fd2b1fca4309f6cd68 Anthropic recovered https://status.relevanceai.com/ Fri, 10 Apr 2026 04:29:14 +0000 https://status.relevanceai.com/#7bdaa02bf3fe027523156945f60c718d13acb1b35a51b6fd2b1fca4309f6cd68 Anthropic went down https://status.relevanceai.com/ Thu, 09 Apr 2026 18:13:32 +0000 https://status.relevanceai.com/#8d642227c3a46ea5f2f0328e6b194e3938af6567ef9019ae5f8c557befc05a0d Orb Billing recovered https://status.relevanceai.com/ Thu, 09 Apr 2026 17:58:40 +0000 https://status.relevanceai.com/#8d642227c3a46ea5f2f0328e6b194e3938af6567ef9019ae5f8c557befc05a0d Orb Billing went down https://status.relevanceai.com/ Thu, 09 Apr 2026 17:34:10 +0000 https://status.relevanceai.com/#061bf798f45e3cbffaf21bb00de6292b0e9bfa7a1ed55cc4de9851eb995fff03 Anthropic recovered https://status.relevanceai.com/ Thu, 09 Apr 2026 16:55:15 +0000 https://status.relevanceai.com/#061bf798f45e3cbffaf21bb00de6292b0e9bfa7a1ed55cc4de9851eb995fff03 Anthropic went down https://status.relevanceai.com/ Thu, 09 Apr 2026 08:54:14 +0000 https://status.relevanceai.com/#6f37f94a96d2a2641478c2429e2a98e58c4f728e1d3650fa7b45f3f4fb441e70 Anthropic recovered https://status.relevanceai.com/ Thu, 09 Apr 2026 08:08:13 +0000 https://status.relevanceai.com/#6f37f94a96d2a2641478c2429e2a98e58c4f728e1d3650fa7b45f3f4fb441e70 Anthropic went down https://status.relevanceai.com/ Thu, 09 Apr 2026 07:33:30 +0000 https://status.relevanceai.com/#92d4a7f70aa256533bd56d7d4b255bb4b75085d8766582a522294e5b244566d0 Anthropic recovered https://status.relevanceai.com/ Thu, 09 Apr 2026 07:32:57 +0000 https://status.relevanceai.com/#7040232139798ef540d8a96480b5d90f3f62846126f6ae4a6713be1c8e1fe748 Pipedream recovered https://status.relevanceai.com/ Thu, 09 Apr 2026 07:32:55 +0000 https://status.relevanceai.com/#a78ee97936f4664f359c03ad1993da9d83317c3fbd433a35328841e7bb4f6e59 Orb Billing recovered https://status.relevanceai.com/ Thu, 09 Apr 2026 07:32:53 +0000 https://status.relevanceai.com/#9088f8a22781bcdf8f9ae5fa292547fe805930dcab2564669a18039ee8bb6333 WorkOS recovered https://status.relevanceai.com/ Thu, 09 Apr 2026 07:21:25 +0000 https://status.relevanceai.com/#9088f8a22781bcdf8f9ae5fa292547fe805930dcab2564669a18039ee8bb6333 WorkOS went down https://status.relevanceai.com/ Thu, 09 Apr 2026 07:02:27 +0000 https://status.relevanceai.com/#a78ee97936f4664f359c03ad1993da9d83317c3fbd433a35328841e7bb4f6e59 Orb Billing went down https://status.relevanceai.com/ Thu, 09 Apr 2026 07:01:41 +0000 https://status.relevanceai.com/#7040232139798ef540d8a96480b5d90f3f62846126f6ae4a6713be1c8e1fe748 Pipedream went down https://status.relevanceai.com/ Thu, 09 Apr 2026 06:58:07 +0000 https://status.relevanceai.com/#92d4a7f70aa256533bd56d7d4b255bb4b75085d8766582a522294e5b244566d0 Anthropic went down https://status.relevanceai.com/ Thu, 09 Apr 2026 05:28:34 +0000 https://status.relevanceai.com/#db2daf709ff4094e0208f8b9b1711622bbd0ec7b280f79e449ceaf15b1b8b0de Orb Billing recovered https://status.relevanceai.com/ Thu, 09 Apr 2026 05:13:38 +0000 https://status.relevanceai.com/#db2daf709ff4094e0208f8b9b1711622bbd0ec7b280f79e449ceaf15b1b8b0de Orb Billing went down https://status.relevanceai.com/ Wed, 08 Apr 2026 19:42:19 +0000 https://status.relevanceai.com/#be9e8d521c094a9a0e787217684ad1d503736a4c96cb13c834e0ca920ddc6036 Anthropic recovered https://status.relevanceai.com/ Wed, 08 Apr 2026 19:23:14 +0000 https://status.relevanceai.com/#be9e8d521c094a9a0e787217684ad1d503736a4c96cb13c834e0ca920ddc6036 Anthropic went down https://status.relevanceai.com/ Wed, 08 Apr 2026 09:35:19 +0000 https://status.relevanceai.com/#393d0b0568d43574e89f4cc5b4d31583b97cc78bd13ac4efb9be971a3006565c Anthropic recovered https://status.relevanceai.com/incident/866848 Wed, 08 Apr 2026 06:26:00 -0000 https://status.relevanceai.com/incident/866848#ab4115bbaadb5a43cb915b1922da0a8caeafd9ed7092416767f8f5e9ddcf9b64 This incident has been resolved https://status.relevanceai.com/ Wed, 08 Apr 2026 06:24:13 +0000 https://status.relevanceai.com/#393d0b0568d43574e89f4cc5b4d31583b97cc78bd13ac4efb9be971a3006565c Anthropic went down https://status.relevanceai.com/incident/866848 Wed, 08 Apr 2026 06:06:00 -0000 https://status.relevanceai.com/incident/866848#e05e99da62dcbe9b8014389613ebcfa62b6ada703b82ff914fc0004b73ae8fee Starting around 4pm the chat and builder app are experiencing extreme slowness across all regions. The team is reverting a recent release to fix the issue. We expect the service to be back to normal in 30 minutes. https://status.relevanceai.com/ Wed, 08 Apr 2026 06:05:56 +0000 https://status.relevanceai.com/#1b4184a6d4a5492bf783129d0f233aeb8e295bff6ac5ea0f97db57d3f91ec6fe AU API recovered https://status.relevanceai.com/ Wed, 08 Apr 2026 05:56:57 +0000 https://status.relevanceai.com/#1b4184a6d4a5492bf783129d0f233aeb8e295bff6ac5ea0f97db57d3f91ec6fe AU API went down https://status.relevanceai.com/ Tue, 07 Apr 2026 17:10:38 +0000 https://status.relevanceai.com/#9099038111e69d1bb8f94db0de26833fd74ba3ff665e1940b9da6f9818030327 Modal recovered https://status.relevanceai.com/ Tue, 07 Apr 2026 16:01:18 +0000 https://status.relevanceai.com/#36e69625a04ba2ed71a8c9078c8ee2aa014416dcbf066844242e11d44554035e Anthropic recovered https://status.relevanceai.com/ Tue, 07 Apr 2026 15:09:25 +0000 https://status.relevanceai.com/#9099038111e69d1bb8f94db0de26833fd74ba3ff665e1940b9da6f9818030327 Modal went down https://status.relevanceai.com/ Tue, 07 Apr 2026 14:56:14 +0000 https://status.relevanceai.com/#36e69625a04ba2ed71a8c9078c8ee2aa014416dcbf066844242e11d44554035e Anthropic went down https://status.relevanceai.com/ Tue, 07 Apr 2026 00:59:32 +0000 https://status.relevanceai.com/#35536fc80ba51fec5290aeae30dd0d4826c290809f04db88eb73a1f5bfbe8ff3 Orb Billing recovered https://status.relevanceai.com/ Tue, 07 Apr 2026 00:43:42 +0000 https://status.relevanceai.com/#35536fc80ba51fec5290aeae30dd0d4826c290809f04db88eb73a1f5bfbe8ff3 Orb Billing went down https://status.relevanceai.com/ Mon, 06 Apr 2026 21:47:15 +0000 https://status.relevanceai.com/#c1fcb88ad2aae844bcfb6197290582f7fb8a6f9a4544a7830af13e2ed4e0bd07 Anthropic recovered https://status.relevanceai.com/ Mon, 06 Apr 2026 21:28:12 +0000 https://status.relevanceai.com/#c1fcb88ad2aae844bcfb6197290582f7fb8a6f9a4544a7830af13e2ed4e0bd07 Anthropic went down https://status.relevanceai.com/ Mon, 06 Apr 2026 17:17:14 +0000 https://status.relevanceai.com/#da44fe72173bbbdfa7411b6eb8e5a8442a1df26a15df45a66126e9b70aaaff05 Anthropic recovered https://status.relevanceai.com/ Mon, 06 Apr 2026 15:46:13 +0000 https://status.relevanceai.com/#da44fe72173bbbdfa7411b6eb8e5a8442a1df26a15df45a66126e9b70aaaff05 Anthropic went down https://status.relevanceai.com/ Fri, 03 Apr 2026 22:48:36 +0000 https://status.relevanceai.com/#50de157cab1ff5431aa0aa623586a0ace8e40cccd43354de9183c7c34fc7c59b Orb Billing recovered https://status.relevanceai.com/ Fri, 03 Apr 2026 21:53:38 +0000 https://status.relevanceai.com/#50de157cab1ff5431aa0aa623586a0ace8e40cccd43354de9183c7c34fc7c59b Orb Billing went down https://status.relevanceai.com/ Fri, 03 Apr 2026 21:38:32 +0000 https://status.relevanceai.com/#f57caa4aadc04955f2475bdaa201b212f3b13e7f5f0116f6ac2c9e6c9384c0c7 Orb Billing recovered https://status.relevanceai.com/ Fri, 03 Apr 2026 21:27:42 +0000 https://status.relevanceai.com/#f57caa4aadc04955f2475bdaa201b212f3b13e7f5f0116f6ac2c9e6c9384c0c7 Orb Billing went down https://status.relevanceai.com/ Fri, 03 Apr 2026 19:21:19 +0000 https://status.relevanceai.com/#6935c92b8ee3966bd5ebed421334cce12ce16d0bea947d824fb11189d7073317 Anthropic recovered https://status.relevanceai.com/ Fri, 03 Apr 2026 18:14:12 +0000 https://status.relevanceai.com/#6935c92b8ee3966bd5ebed421334cce12ce16d0bea947d824fb11189d7073317 Anthropic went down https://status.relevanceai.com/ Fri, 03 Apr 2026 02:55:12 +0000 https://status.relevanceai.com/#be180ce97748d19435cabc0f696b30cf6ba11cad8217c8051b080486401bc6a0 Anthropic recovered https://status.relevanceai.com/ Thu, 02 Apr 2026 23:18:18 +0000 https://status.relevanceai.com/#be180ce97748d19435cabc0f696b30cf6ba11cad8217c8051b080486401bc6a0 Anthropic went down https://status.relevanceai.com/ Thu, 02 Apr 2026 22:25:22 +0000 https://status.relevanceai.com/#7f1afe416bc3470c9462763fa8cb2a5729c9a520b122ae34661588a547b7f46f Modal recovered https://status.relevanceai.com/ Thu, 02 Apr 2026 21:44:23 +0000 https://status.relevanceai.com/#7f1afe416bc3470c9462763fa8cb2a5729c9a520b122ae34661588a547b7f46f Modal went down https://status.relevanceai.com/ Thu, 02 Apr 2026 21:19:38 +0000 https://status.relevanceai.com/#26dbd6c988a6878f00206de05b448a2eb490d20cf53eee3084ece2f53ddffbd1 Modal recovered https://status.relevanceai.com/ Thu, 02 Apr 2026 20:45:26 +0000 https://status.relevanceai.com/#26dbd6c988a6878f00206de05b448a2eb490d20cf53eee3084ece2f53ddffbd1 Modal went down https://status.relevanceai.com/incident/863032 Thu, 02 Apr 2026 06:05:00 -0000 https://status.relevanceai.com/incident/863032#70adf5c4ca0ce47b17a1bac329864e9b562642f3b950cd140561d9ee450bb098 We have completed our investigation into reports of slower than expected chat response times for some users. Our analysis confirmed that all backend services are operating within expected parameters. We identified an intermittent delay in how chat completion notifications are delivered to the client, which could cause responses to appear slower than they are. We have implemented improvements and will continue monitoring. If you continue to experience issues, please reach out to our support team. https://status.relevanceai.com/incident/863032 Thu, 02 Apr 2026 02:33:00 -0000 https://status.relevanceai.com/incident/863032#3b6df1cd52f3a66a44760bf3b4805b5894551fd027597b3e3ae99cb47fe709ed Some users may experience slower than expected response times when using chat features. We have identified the issue and are currently testing a fix. We will provide an update once the fix has been deployed. https://status.relevanceai.com/ Wed, 01 Apr 2026 10:41:16 +0000 https://status.relevanceai.com/#2d861886ee0ee8825ce9ec66a16e8c6024b0a6958763428870f2aee0b34fe9fd Anthropic recovered https://status.relevanceai.com/ Wed, 01 Apr 2026 09:07:15 +0000 https://status.relevanceai.com/#2d861886ee0ee8825ce9ec66a16e8c6024b0a6958763428870f2aee0b34fe9fd Anthropic went down https://status.relevanceai.com/ Wed, 01 Apr 2026 02:15:21 +0000 https://status.relevanceai.com/#270bfe7224e06194f7ac9b42b90066d1abae61e35464a7bedbc641fdcb83a281 Anthropic recovered https://status.relevanceai.com/ Wed, 01 Apr 2026 01:29:16 +0000 https://status.relevanceai.com/#270bfe7224e06194f7ac9b42b90066d1abae61e35464a7bedbc641fdcb83a281 Anthropic went down https://status.relevanceai.com/ Wed, 01 Apr 2026 00:56:50 +0000 https://status.relevanceai.com/#8613071561cb76aa4eb7a1d313375f91ba420357ddc97c175a919b8d1ed86367 AU API recovered https://status.relevanceai.com/ Wed, 01 Apr 2026 00:47:57 +0000 https://status.relevanceai.com/#8613071561cb76aa4eb7a1d313375f91ba420357ddc97c175a919b8d1ed86367 AU API went down https://status.relevanceai.com/ Tue, 31 Mar 2026 23:00:15 +0000 https://status.relevanceai.com/#617ab34ccc4d40859a54dc1e4d16d17d74b8b62765ce723557e7dcedc8a70735 Anthropic recovered https://status.relevanceai.com/ Tue, 31 Mar 2026 19:42:09 +0000 https://status.relevanceai.com/#617ab34ccc4d40859a54dc1e4d16d17d74b8b62765ce723557e7dcedc8a70735 Anthropic went down https://status.relevanceai.com/ Tue, 31 Mar 2026 09:45:22 +0000 https://status.relevanceai.com/#83cd8045f11fe38ba8ba50069902d8740ab4e1717407420a9c4ab85506c4a32c Anthropic recovered https://status.relevanceai.com/ Tue, 31 Mar 2026 08:55:14 +0000 https://status.relevanceai.com/#83cd8045f11fe38ba8ba50069902d8740ab4e1717407420a9c4ab85506c4a32c Anthropic went down https://status.relevanceai.com/ Sun, 29 Mar 2026 04:46:15 +0000 https://status.relevanceai.com/#5c225882617829bdb7012f6093e8725b6927e25fcdf2a4adfc84bd2205b9012f Anthropic recovered https://status.relevanceai.com/ Sun, 29 Mar 2026 00:54:11 +0000 https://status.relevanceai.com/#5c225882617829bdb7012f6093e8725b6927e25fcdf2a4adfc84bd2205b9012f Anthropic went down https://status.relevanceai.com/ Sat, 28 Mar 2026 14:54:08 +0000 https://status.relevanceai.com/#79b706845937700502853feed2edb74315f7138510d908b8b1ce4bfe40627da7 Anthropic recovered https://status.relevanceai.com/ Sat, 28 Mar 2026 13:02:15 +0000 https://status.relevanceai.com/#79b706845937700502853feed2edb74315f7138510d908b8b1ce4bfe40627da7 Anthropic went down https://status.relevanceai.com/ Fri, 27 Mar 2026 23:16:27 +0000 https://status.relevanceai.com/#28b7dd4dda82ef4d2d966b5caa2980d748c52e8a02c0ed266e11e1c58c7bf536 WorkOS recovered https://status.relevanceai.com/ Fri, 27 Mar 2026 21:58:27 +0000 https://status.relevanceai.com/#28b7dd4dda82ef4d2d966b5caa2980d748c52e8a02c0ed266e11e1c58c7bf536 WorkOS went down https://status.relevanceai.com/ Fri, 27 Mar 2026 16:47:16 +0000 https://status.relevanceai.com/#5cd3acd4a248957c6ca4caf405686a77261b5f5a6c533304c7cd4a6844866752 Anthropic recovered https://status.relevanceai.com/incident/858585 Fri, 27 Mar 2026 03:48:00 -0000 https://status.relevanceai.com/incident/858585#fa8ac292b08b4885fce3028e845ddecdff3c699439e207ee1b033592e048a931 We have deployed the fix to production and have verified custom filtering for knowledge tool steps has been restored. Apologies for the inconvenience. https://status.relevanceai.com/incident/858585 Fri, 27 Mar 2026 01:52:00 -0000 https://status.relevanceai.com/incident/858585#b91a8f4f984d038d80cb66356cfde6d8a5499a1d361818ca9880498be88c4c45 A fix has been purposed and is being verified our development environment. https://status.relevanceai.com/incident/858585 Fri, 27 Mar 2026 00:39:00 -0000 https://status.relevanceai.com/incident/858585#a3e3e2e86b86f8b713398f068b2a61be1204469b5fc09fdb31f2ff9d6dcf7caa Our tool builder has removed the option for applying custom filters to knowledge tool steps. We have found the root cause and the team are implementing a fix. Workaround: You can still apply customer filters by switching to manual edit mode for the filter value. https://status.relevanceai.com/ Wed, 25 Mar 2026 13:46:17 +0000 https://status.relevanceai.com/#5cd3acd4a248957c6ca4caf405686a77261b5f5a6c533304c7cd4a6844866752 Anthropic went down https://status.relevanceai.com/ Wed, 25 Mar 2026 13:11:20 +0000 https://status.relevanceai.com/#4101f84d0b665c5a8dad260ec5400dbe3589cfb56506579f66afdcfa82bd3911 Anthropic recovered https://status.relevanceai.com/ Wed, 25 Mar 2026 09:36:14 +0000 https://status.relevanceai.com/#4101f84d0b665c5a8dad260ec5400dbe3589cfb56506579f66afdcfa82bd3911 Anthropic went down https://status.relevanceai.com/incident/855868 Tue, 24 Mar 2026 01:29:00 -0000 https://status.relevanceai.com/incident/855868#b38680c5d21f4317b6f7dbc374e13219678093197bbc9ace2a3c97d8fbfd1095 Chat performance has been fully restored. https://status.relevanceai.com/incident/855868 Tue, 24 Mar 2026 01:09:00 -0000 https://status.relevanceai.com/incident/855868#48fa15d3e3e05711bc3adbf27e89d23b5eb1460ea1b8edae30e0f854533ac602 We believe the issue has been identified and the team are fixing the issue. https://status.relevanceai.com/incident/855868 Tue, 24 Mar 2026 00:09:00 -0000 https://status.relevanceai.com/incident/855868#b4dbc01465df774e1f309e6be534240f9d6225a921ec8bc8db661a7e8c9a5ab5 We are aware of a degraded performance of our Chat app in the US and AU regions. The team are investigating the issues. https://status.relevanceai.com/ Mon, 23 Mar 2026 17:11:19 +0000 https://status.relevanceai.com/#787c2c635fc03ea0479719f3324802e87ad7ddeac014e609cc588ea0196d4883 Anthropic recovered https://status.relevanceai.com/ Mon, 23 Mar 2026 17:04:18 +0000 https://status.relevanceai.com/#787c2c635fc03ea0479719f3324802e87ad7ddeac014e609cc588ea0196d4883 Anthropic went down https://status.relevanceai.com/ Sun, 22 Mar 2026 18:52:16 +0000 https://status.relevanceai.com/#f86e035c53da44d5c1deef83ca5f1018958f0f70e4b07b83279ccb86ae4d3b91 Anthropic recovered https://status.relevanceai.com/ Sun, 22 Mar 2026 18:33:19 +0000 https://status.relevanceai.com/#f86e035c53da44d5c1deef83ca5f1018958f0f70e4b07b83279ccb86ae4d3b91 Anthropic went down https://status.relevanceai.com/ Sun, 22 Mar 2026 13:14:16 +0000 https://status.relevanceai.com/#9c1da9e3d5fb54a63f40f6784aec1a76248d306439ecb2b017fe5411af14f56d Anthropic recovered https://status.relevanceai.com/ Sun, 22 Mar 2026 11:15:15 +0000 https://status.relevanceai.com/#9c1da9e3d5fb54a63f40f6784aec1a76248d306439ecb2b017fe5411af14f56d Anthropic went down https://status.relevanceai.com/ Sat, 21 Mar 2026 01:44:15 +0000 https://status.relevanceai.com/#5692b524df60d226d7e73b62bfdb902de26a5f9dd7feeaa6bb02b1f51d9103ab Anthropic recovered https://status.relevanceai.com/ Sat, 21 Mar 2026 00:08:19 +0000 https://status.relevanceai.com/#5692b524df60d226d7e73b62bfdb902de26a5f9dd7feeaa6bb02b1f51d9103ab Anthropic went down https://status.relevanceai.com/ Thu, 19 Mar 2026 16:17:14 +0000 https://status.relevanceai.com/#5bb2a872238b01b3f45492bf8a1838dccfef272088e26e85907ad77a82428a25 Anthropic recovered https://status.relevanceai.com/ Thu, 19 Mar 2026 16:01:19 +0000 https://status.relevanceai.com/#5bb2a872238b01b3f45492bf8a1838dccfef272088e26e85907ad77a82428a25 Anthropic went down https://status.relevanceai.com/ Thu, 19 Mar 2026 15:47:12 +0000 https://status.relevanceai.com/#3dc961e7fdae6b6da6b80ea8eeeb63e3a2af03627a2fa2382fc1d875b3af29fd Anthropic recovered https://status.relevanceai.com/ Thu, 19 Mar 2026 15:40:15 +0000 https://status.relevanceai.com/#3dc961e7fdae6b6da6b80ea8eeeb63e3a2af03627a2fa2382fc1d875b3af29fd Anthropic went down https://status.relevanceai.com/incident/852753 Thu, 19 Mar 2026 10:14:00 -0000 https://status.relevanceai.com/incident/852753#16a9cf659c43989059bfefbdd8aa05050d7e5a108dc30bc94786043153f4c462 This incident is resolved. https://status.relevanceai.com/incident/852641 Thu, 19 Mar 2026 06:27:00 -0000 https://status.relevanceai.com/incident/852641#7c0a4146df641ecbb140e573591aa5679f1f9a2b84ceab7028588406d403a8ab We have applied a fix. If you were affected please refresh your browser tab to resume the builder experience. Apologies and happy building! https://status.relevanceai.com/incident/852641 Thu, 19 Mar 2026 06:06:00 -0000 https://status.relevanceai.com/incident/852641#2e72ebe3f388eb94818236cbbd4d3f22b5336057035152d0eb12830fa88da55f We are experiencing some issues with our builder app not displaying correctly. We have found the problem and are working on a fix. Hard refreshing the page can resolve the issue. https://status.relevanceai.com/ Thu, 19 Mar 2026 01:39:21 +0000 https://status.relevanceai.com/#5441da2aa44a2993cbf54bff7160d16442dc176c566943099a982d02e34458d5 Anthropic recovered https://status.relevanceai.com/ Thu, 19 Mar 2026 00:26:16 +0000 https://status.relevanceai.com/#5441da2aa44a2993cbf54bff7160d16442dc176c566943099a982d02e34458d5 Anthropic went down https://status.relevanceai.com/ Wed, 18 Mar 2026 16:06:09 +0000 https://status.relevanceai.com/#23d8d3ad20544ec0dbd6fd98ae44a2b4d0e2bbf6fe8963d38bb926beba9569df Anthropic recovered https://status.relevanceai.com/ Wed, 18 Mar 2026 15:17:10 +0000 https://status.relevanceai.com/#23d8d3ad20544ec0dbd6fd98ae44a2b4d0e2bbf6fe8963d38bb926beba9569df Anthropic went down https://status.relevanceai.com/ Wed, 18 Mar 2026 13:59:19 +0000 https://status.relevanceai.com/#40b1dfbd3670ed16d84a91329bbb4df5c840e62abf008600aaefdfa8742e21a5 Anthropic recovered https://status.relevanceai.com/ Wed, 18 Mar 2026 12:37:08 +0000 https://status.relevanceai.com/#40b1dfbd3670ed16d84a91329bbb4df5c840e62abf008600aaefdfa8742e21a5 Anthropic went down https://status.relevanceai.com/ Wed, 18 Mar 2026 09:48:08 +0000 https://status.relevanceai.com/#0111455b2446a88d9d1f6fef0487ac4087864667e9c8d31fc7d881db4ab2f0d9 Anthropic recovered https://status.relevanceai.com/ Wed, 18 Mar 2026 06:42:07 +0000 https://status.relevanceai.com/#0111455b2446a88d9d1f6fef0487ac4087864667e9c8d31fc7d881db4ab2f0d9 Anthropic went down https://status.relevanceai.com/incident/851723 Wed, 18 Mar 2026 01:16:00 -0000 https://status.relevanceai.com/incident/851723#160cd988571720e48e7de4678b4613e2873d2d0888ec0bf4c3f79d2befd009f4 When running chats on "chat.relevanceai.com", the UI may have appeared frozen in US region. This issue has now been resolved. Impacted period was between 2026-03-17 18:00 AEDT - 2026-03-18 12:00 AEDT. https://status.relevanceai.com/ Wed, 18 Mar 2026 00:27:20 +0000 https://status.relevanceai.com/#a12b5832d8ea29ed0b966a86e78801f0271edc400e43280f2ce3acd19f1dfae5 Anthropic recovered https://status.relevanceai.com/incident/851687 Wed, 18 Mar 2026 00:05:00 -0000 https://status.relevanceai.com/incident/851687#83dbf638e53e721eec799cf1c127bf94b2910c45ad429f57ec17902f5be0cba4 The website was not loading for Chrome browsers (and Chromium browsers like Arc) between 10:40-11:00am AEDT. The issue has been resolved. https://status.relevanceai.com/ Tue, 17 Mar 2026 19:48:15 +0000 https://status.relevanceai.com/#a12b5832d8ea29ed0b966a86e78801f0271edc400e43280f2ce3acd19f1dfae5 Anthropic went down https://status.relevanceai.com/ Tue, 17 Mar 2026 16:58:40 +0000 https://status.relevanceai.com/#6d352a872206ed58d32f00aa7be9434d5647520c7f250fe159583b69105dab3f WorkOS recovered https://status.relevanceai.com/ Tue, 17 Mar 2026 15:46:16 +0000 https://status.relevanceai.com/#fe7e3f5e883a42dfa1a779f1af7c6c1282fe098895aefa804b3a0d778918c6d4 Anthropic recovered https://status.relevanceai.com/ Tue, 17 Mar 2026 15:19:36 +0000 https://status.relevanceai.com/#6d352a872206ed58d32f00aa7be9434d5647520c7f250fe159583b69105dab3f WorkOS went down https://status.relevanceai.com/ Tue, 17 Mar 2026 14:09:13 +0000 https://status.relevanceai.com/#fe7e3f5e883a42dfa1a779f1af7c6c1282fe098895aefa804b3a0d778918c6d4 Anthropic went down https://status.relevanceai.com/ Tue, 17 Mar 2026 13:04:11 +0000 https://status.relevanceai.com/#0459b4457262f36e9fb71e49aad87a0e232b638fb1801645f65696ae7283b617 Anthropic recovered https://status.relevanceai.com/ Tue, 17 Mar 2026 08:06:11 +0000 https://status.relevanceai.com/#0459b4457262f36e9fb71e49aad87a0e232b638fb1801645f65696ae7283b617 Anthropic went down https://status.relevanceai.com/ Mon, 16 Mar 2026 16:36:14 +0000 https://status.relevanceai.com/#d238911f8aa7236b12bd73e3dc251a9d5b805b218318926e08c0579373a5a5e7 Anthropic recovered https://status.relevanceai.com/ Mon, 16 Mar 2026 13:57:09 +0000 https://status.relevanceai.com/#d238911f8aa7236b12bd73e3dc251a9d5b805b218318926e08c0579373a5a5e7 Anthropic went down https://status.relevanceai.com/ Mon, 16 Mar 2026 12:38:16 +0000 https://status.relevanceai.com/#94c19d939bd6adc02f2a9177f48ca18831426ecc2872b4a490a5093d5cc78c6e Anthropic recovered https://status.relevanceai.com/ Mon, 16 Mar 2026 12:02:15 +0000 https://status.relevanceai.com/#94c19d939bd6adc02f2a9177f48ca18831426ecc2872b4a490a5093d5cc78c6e Anthropic went down https://status.relevanceai.com/ Fri, 13 Mar 2026 23:35:36 +0000 https://status.relevanceai.com/#7ae62cd9bf4e6a4abee4b104cfc56167b1c13278696a67995ee97f73f85e5140 Orb Billing recovered https://status.relevanceai.com/ Fri, 13 Mar 2026 23:27:36 +0000 https://status.relevanceai.com/#7ae62cd9bf4e6a4abee4b104cfc56167b1c13278696a67995ee97f73f85e5140 Orb Billing went down https://status.relevanceai.com/ Fri, 13 Mar 2026 21:43:47 +0000 https://status.relevanceai.com/#54175d4e75b38b49da0cbe957ecc1f5f62b997aeab647f2ddb4ca07ba850c956 Orb Billing recovered https://status.relevanceai.com/ Fri, 13 Mar 2026 21:38:33 +0000 https://status.relevanceai.com/#54175d4e75b38b49da0cbe957ecc1f5f62b997aeab647f2ddb4ca07ba850c956 Orb Billing went down https://status.relevanceai.com/ Fri, 13 Mar 2026 21:29:17 +0000 https://status.relevanceai.com/#8090f6ca518de49694fa952a88452274710128d3797f542a497e03c7932eec37 Anthropic recovered https://status.relevanceai.com/ Fri, 13 Mar 2026 18:38:12 +0000 https://status.relevanceai.com/#8090f6ca518de49694fa952a88452274710128d3797f542a497e03c7932eec37 Anthropic went down https://status.relevanceai.com/ Thu, 12 Mar 2026 19:49:14 +0000 https://status.relevanceai.com/#6bba118cc2623149e584fee7764b8a7f8ea7a4de46b9048fa42870a426806407 Anthropic recovered https://status.relevanceai.com/ Thu, 12 Mar 2026 16:35:18 +0000 https://status.relevanceai.com/#6bba118cc2623149e584fee7764b8a7f8ea7a4de46b9048fa42870a426806407 Anthropic went down https://status.relevanceai.com/ Thu, 12 Mar 2026 16:29:18 +0000 https://status.relevanceai.com/#3830d637682c89148babc77ac096de80ef7afea0ab44bfa02219674e0f165df4 Anthropic recovered https://status.relevanceai.com/ Thu, 12 Mar 2026 16:09:20 +0000 https://status.relevanceai.com/#3830d637682c89148babc77ac096de80ef7afea0ab44bfa02219674e0f165df4 Anthropic went down https://status.relevanceai.com/ Thu, 12 Mar 2026 15:49:12 +0000 https://status.relevanceai.com/#e17de96b82c7aabbe3a04020949d88da021afcee158655297b5844702033f333 Anthropic recovered https://status.relevanceai.com/ Thu, 12 Mar 2026 15:43:16 +0000 https://status.relevanceai.com/#e17de96b82c7aabbe3a04020949d88da021afcee158655297b5844702033f333 Anthropic went down https://status.relevanceai.com/ Thu, 12 Mar 2026 13:33:28 +0000 https://status.relevanceai.com/#01bffd2ceb81ecc7e8d4f5405f3e120c63e1f62b63a9beb60cf17f0376a27349 Modal recovered https://status.relevanceai.com/ Thu, 12 Mar 2026 13:14:26 +0000 https://status.relevanceai.com/#01bffd2ceb81ecc7e8d4f5405f3e120c63e1f62b63a9beb60cf17f0376a27349 Modal went down https://status.relevanceai.com/ Wed, 11 Mar 2026 17:53:36 +0000 https://status.relevanceai.com/#d8c46732347c9e14fcaaf2d3312dcfb900812f9dbe24a837150ccd1c3f0a9e78 Orb Billing recovered https://status.relevanceai.com/ Wed, 11 Mar 2026 17:46:32 +0000 https://status.relevanceai.com/#d8c46732347c9e14fcaaf2d3312dcfb900812f9dbe24a837150ccd1c3f0a9e78 Orb Billing went down https://status.relevanceai.com/ Wed, 11 Mar 2026 17:29:18 +0000 https://status.relevanceai.com/#7988bd1ebf54522a2f3d96f8ce76d562cba007ddc93653733b2ac8de8097d956 Anthropic recovered https://status.relevanceai.com/ Wed, 11 Mar 2026 14:45:14 +0000 https://status.relevanceai.com/#7988bd1ebf54522a2f3d96f8ce76d562cba007ddc93653733b2ac8de8097d956 Anthropic went down https://status.relevanceai.com/ Tue, 10 Mar 2026 16:54:10 +0000 https://status.relevanceai.com/#fbd5e4aff7115cce4990af14367323ca208e875b572afc8fd0415d013212da3e Anthropic recovered https://status.relevanceai.com/incident/841723 Mon, 09 Mar 2026 04:28:00 -0000 https://status.relevanceai.com/incident/841723#4599fdd639cd2888855eb2e5e254b43e0ca2e916e7c8dbd18a341b10c310fe2c Issues has been fixed with a patch deployment. https://status.relevanceai.com/incident/841723 Mon, 09 Mar 2026 04:18:00 -0000 https://status.relevanceai.com/incident/841723#9e479120f8c083ca4fb08ad7062ddfb57e66be04957b290a3785ec4865005325 A small number of projects are unable to list agents. However, agents are still active and running. We are investigating the issue. https://status.relevanceai.com/ Mon, 09 Mar 2026 04:09:21 +0000 https://status.relevanceai.com/#9bbebb29f709e673f4101ba124351a2a3ca35dbd38c6ed15e31bcca91012f29d Modal recovered https://status.relevanceai.com/ Mon, 09 Mar 2026 03:33:22 +0000 https://status.relevanceai.com/#9bbebb29f709e673f4101ba124351a2a3ca35dbd38c6ed15e31bcca91012f29d Modal went down https://status.relevanceai.com/ Sun, 08 Mar 2026 17:58:19 +0000 https://status.relevanceai.com/#fbd5e4aff7115cce4990af14367323ca208e875b572afc8fd0415d013212da3e Anthropic went down https://status.relevanceai.com/ Sun, 08 Mar 2026 15:50:17 +0000 https://status.relevanceai.com/#514b05c6f374366678739ed1fb79c07c611e0f9d59bd5ffc69c4b324d80da41b Anthropic recovered https://status.relevanceai.com/ Sat, 07 Mar 2026 13:57:40 +0000 https://status.relevanceai.com/#0956c10945e223817cf685e5d16be99aeca59eb5518babc9ce4c5fce5907dbe2 Orb Billing recovered https://status.relevanceai.com/ Sat, 07 Mar 2026 13:05:41 +0000 https://status.relevanceai.com/#0956c10945e223817cf685e5d16be99aeca59eb5518babc9ce4c5fce5907dbe2 Orb Billing went down https://status.relevanceai.com/ Fri, 06 Mar 2026 17:17:17 +0000 https://status.relevanceai.com/#514b05c6f374366678739ed1fb79c07c611e0f9d59bd5ffc69c4b324d80da41b Anthropic went down https://status.relevanceai.com/ Fri, 06 Mar 2026 16:24:17 +0000 https://status.relevanceai.com/#32d142deb3a14e09725fedd6f509c8c794bcf4913d5f03638612d483e7c928fb Anthropic recovered https://status.relevanceai.com/ Fri, 06 Mar 2026 15:35:22 +0000 https://status.relevanceai.com/#32d142deb3a14e09725fedd6f509c8c794bcf4913d5f03638612d483e7c928fb Anthropic went down https://status.relevanceai.com/incident/839758 Fri, 06 Mar 2026 04:26:00 -0000 https://status.relevanceai.com/incident/839758#6cbbad5a90a09737b946e095b5f6a54d857c561049ae682f870116a86dbab939 Users cannot add any Pipedream steps to tools in any region. We're investigating the issue, and other integrations are not affected. Update: We have identified the cause and are deploying a fix. Update: The incident has been resolved, all systems operational https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 22:03:00 -0000 https://status.relevanceai.com/incident/841723#21f96689cea8674e944ac9dbafec277522a78e075061fb248db1f9e267e50735 We have resolved the incident. Projects with Gemini agents can now list agents again. We apologise for the inconvenience. https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 21:39:00 -0000 https://status.relevanceai.com/incident/841723#88ef60dcdb90cd4867971d5a0525835298376c138de580750faa7d3ad118a698 We have identified the fix works. It will be released to customers in approximately 1 hour. https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 21:14:00 -0000 https://status.relevanceai.com/incident/841723#0073f0086f46203d6028d07f3ddc38f0dae046ff33135a6e79b705d37c4830d7 Some projects with Gemini agents cannot list agents. We have identified the issue and are fixing it. https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 20:48:00 -0000 https://status.relevanceai.com/incident/841723#034ce7a0bb88ef46acdd15deccb095daab1363677f0d5000598f4b564a903d09 A small number of projects in the US region are unable to list agents. However, agents are still active and running. We are investigating the issue. https://status.relevanceai.com/ Thu, 05 Mar 2026 15:53:35 +0000 https://status.relevanceai.com/#c071ef6212e4dfb7f516095e218b70240f72e277bad99beb1390479eb2db1299 Orb Billing recovered https://status.relevanceai.com/ Thu, 05 Mar 2026 15:43:52 +0000 https://status.relevanceai.com/#c071ef6212e4dfb7f516095e218b70240f72e277bad99beb1390479eb2db1299 Orb Billing went down https://status.relevanceai.com/ Thu, 05 Mar 2026 15:36:55 +0000 https://status.relevanceai.com/#d9cccb40bad8e283905a96c7f4e97b3a20441ffe4c89ef4c19ad54bd75037098 Orb Billing recovered https://status.relevanceai.com/ Thu, 05 Mar 2026 15:28:34 +0000 https://status.relevanceai.com/#d9cccb40bad8e283905a96c7f4e97b3a20441ffe4c89ef4c19ad54bd75037098 Orb Billing went down https://status.relevanceai.com/ Thu, 05 Mar 2026 15:18:38 +0000 https://status.relevanceai.com/#2f6cf3ef2ae36f86271f9169aa2c0f77185054ee68443afb458980d23f34e8e1 Orb Billing recovered https://status.relevanceai.com/ Thu, 05 Mar 2026 15:08:33 +0000 https://status.relevanceai.com/#2f6cf3ef2ae36f86271f9169aa2c0f77185054ee68443afb458980d23f34e8e1 Orb Billing went down https://status.relevanceai.com/ Thu, 05 Mar 2026 00:13:38 +0000 https://status.relevanceai.com/#32fbd8596083a138830cfff8a70939afc5923e1b25d0235a6b7a1674a352edd2 Orb Billing recovered https://status.relevanceai.com/ Thu, 05 Mar 2026 00:08:30 +0000 https://status.relevanceai.com/#32fbd8596083a138830cfff8a70939afc5923e1b25d0235a6b7a1674a352edd2 Orb Billing went down https://status.relevanceai.com/ Wed, 04 Mar 2026 17:02:17 +0000 https://status.relevanceai.com/#6d38a9df7c677b4656f2a0018611692796a9ff686bb9e5ee62649f2730b28e8b Anthropic recovered https://status.relevanceai.com/ Wed, 04 Mar 2026 14:15:16 +0000 https://status.relevanceai.com/#6d38a9df7c677b4656f2a0018611692796a9ff686bb9e5ee62649f2730b28e8b Anthropic went down https://status.relevanceai.com/ Wed, 04 Mar 2026 08:33:12 +0000 https://status.relevanceai.com/#feb4690da14a4bb9d229e4804d5698c5534860cfeb3b34edb3136f5de2a19190 Anthropic recovered https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 08:04:00 -0000 https://status.relevanceai.com/incident/839758#9fd309e0d1a0f293f03412dd8769eb55bd3e45ce38d650a0973f6ba750744fe5 We have resolved the incident. Pipedream steps are now available to select again in the tool builder and agent builder. We apologise for the inconvenience. https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 06:45:00 -0000 https://status.relevanceai.com/incident/839758#beb6501bcd40941b7750126b36f34bdf3b9ca1bd23034bc19f0621890f43a9e8 We have identified the problem, and are currently fixing it. We expect this to be released in 1 hour. https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 05:53:00 -0000 https://status.relevanceai.com/incident/839758#6bc0dd77c96dca429691ebd4a3f8abda4da907aa52b90a2a664ddbda11a89925 Users cannot add any Pipedream steps to tools in any region. We're investigating the issue, and other integrations are not affected. https://status.relevanceai.com/ Tue, 03 Mar 2026 16:50:18 +0000 https://status.relevanceai.com/#feb4690da14a4bb9d229e4804d5698c5534860cfeb3b34edb3136f5de2a19190 Anthropic went down https://status.relevanceai.com/ Tue, 03 Mar 2026 16:40:11 +0000 https://status.relevanceai.com/#bde2f6fdb4bea45f3649681c2ce49b78c06d68654bba243af1ad552dd391e8c5 Anthropic recovered https://status.relevanceai.com/ Tue, 03 Mar 2026 14:52:12 +0000 https://status.relevanceai.com/#bde2f6fdb4bea45f3649681c2ce49b78c06d68654bba243af1ad552dd391e8c5 Anthropic went down https://status.relevanceai.com/ Tue, 03 Mar 2026 14:30:13 +0000 https://status.relevanceai.com/#d8f5b29224d84691ca048511f4ee991cb864524beccbcbbe60a9494282368290 Anthropic recovered https://status.relevanceai.com/ Tue, 03 Mar 2026 11:58:38 +0000 https://status.relevanceai.com/#cddda841279c095dd676c1ae6773747be47a484ed8ede6fea3c197eb66d45c3e Orb Billing recovered https://status.relevanceai.com/ Tue, 03 Mar 2026 08:20:33 +0000 https://status.relevanceai.com/#cddda841279c095dd676c1ae6773747be47a484ed8ede6fea3c197eb66d45c3e Orb Billing went down https://status.relevanceai.com/ Tue, 03 Mar 2026 03:16:12 +0000 https://status.relevanceai.com/#d8f5b29224d84691ca048511f4ee991cb864524beccbcbbe60a9494282368290 Anthropic went down https://status.relevanceai.com/ Mon, 02 Mar 2026 22:45:21 +0000 https://status.relevanceai.com/#301d8cb66eeca2973be439d117e48154aedd6d122d1b0e99a5336fb1f37de410 Modal recovered https://status.relevanceai.com/ Mon, 02 Mar 2026 21:18:32 +0000 https://status.relevanceai.com/#301d8cb66eeca2973be439d117e48154aedd6d122d1b0e99a5336fb1f37de410 Modal went down https://status.relevanceai.com/ Mon, 02 Mar 2026 21:17:33 +0000 https://status.relevanceai.com/#72a04915c710d0e9bb1bc6b13b90d28f2452915a3fef49f2d709aa5d42f59905 Anthropic recovered https://status.relevanceai.com/ Mon, 02 Mar 2026 16:51:13 +0000 https://status.relevanceai.com/#72a04915c710d0e9bb1bc6b13b90d28f2452915a3fef49f2d709aa5d42f59905 Anthropic went down https://status.relevanceai.com/ Mon, 02 Mar 2026 15:51:16 +0000 https://status.relevanceai.com/#4a4a04fe469de401257ba72a8842f1e53bbb6b9105b60349053a1eb244fece86 Anthropic recovered https://status.relevanceai.com/ Mon, 02 Mar 2026 11:50:25 +0000 https://status.relevanceai.com/#4a4a04fe469de401257ba72a8842f1e53bbb6b9105b60349053a1eb244fece86 Anthropic went down https://status.relevanceai.com/ Sat, 28 Feb 2026 18:35:38 +0000 https://status.relevanceai.com/#27349d3f38a5b7d1b96dc78107eb17ee131a2c1b95ed4395e32b893eb7dc3f2d Anthropic recovered https://status.relevanceai.com/ Sat, 28 Feb 2026 18:10:19 +0000 https://status.relevanceai.com/#27349d3f38a5b7d1b96dc78107eb17ee131a2c1b95ed4395e32b893eb7dc3f2d Anthropic went down https://status.relevanceai.com/ Sat, 28 Feb 2026 15:51:13 +0000 https://status.relevanceai.com/#79fbdb471ecf7ff66858ba18ad036580c70726fc25b1d1cddc2d3769a47b66e4 Anthropic recovered https://status.relevanceai.com/ Sat, 28 Feb 2026 12:58:19 +0000 https://status.relevanceai.com/#79fbdb471ecf7ff66858ba18ad036580c70726fc25b1d1cddc2d3769a47b66e4 Anthropic went down https://status.relevanceai.com/ Fri, 27 Feb 2026 19:44:12 +0000 https://status.relevanceai.com/#e1fb35d8978d645956c83ba9145f876d403fc098e53986d9c692a848c1accf5c Anthropic recovered https://status.relevanceai.com/ Fri, 27 Feb 2026 19:33:14 +0000 https://status.relevanceai.com/#e1fb35d8978d645956c83ba9145f876d403fc098e53986d9c692a848c1accf5c Anthropic went down https://status.relevanceai.com/ Fri, 27 Feb 2026 17:22:20 +0000 https://status.relevanceai.com/#20de95b46bc7cdc075dcb547eafb1bca6fed3d60f7a24e32dd23cd719b2f3211 Anthropic recovered https://status.relevanceai.com/ Thu, 26 Feb 2026 15:57:17 +0000 https://status.relevanceai.com/#20de95b46bc7cdc075dcb547eafb1bca6fed3d60f7a24e32dd23cd719b2f3211 Anthropic went down https://status.relevanceai.com/ Thu, 26 Feb 2026 05:00:33 +0000 https://status.relevanceai.com/#8292ae43360a23aff7ad04a1c7d932ec065004e23cae23f044d99a2d43897d42 Orb Billing recovered https://status.relevanceai.com/ Thu, 26 Feb 2026 02:18:31 +0000 https://status.relevanceai.com/#b55678a7d254404fdaebd5f5d0a408d0c5eb768d80e0247a754c4a197cbe98e7 Modal recovered https://status.relevanceai.com/ Thu, 26 Feb 2026 01:59:23 +0000 https://status.relevanceai.com/#b55678a7d254404fdaebd5f5d0a408d0c5eb768d80e0247a754c4a197cbe98e7 Modal went down https://status.relevanceai.com/ Thu, 26 Feb 2026 01:01:38 +0000 https://status.relevanceai.com/#8292ae43360a23aff7ad04a1c7d932ec065004e23cae23f044d99a2d43897d42 Orb Billing went down https://status.relevanceai.com/ Wed, 25 Feb 2026 23:55:17 +0000 https://status.relevanceai.com/#d0140f59dad8657b829eef1af4507dbbdb033b6401f2d5eeb648e966c82f90ab Anthropic recovered https://status.relevanceai.com/ Wed, 25 Feb 2026 13:59:15 +0000 https://status.relevanceai.com/#d0140f59dad8657b829eef1af4507dbbdb033b6401f2d5eeb648e966c82f90ab Anthropic went down https://status.relevanceai.com/ Tue, 24 Feb 2026 22:28:33 +0000 https://status.relevanceai.com/#3995ad25f732458766f5d6621a03d03a69dbd997ac423559d09297a8f5e231f1 Orb Billing recovered https://status.relevanceai.com/ Tue, 24 Feb 2026 22:18:36 +0000 https://status.relevanceai.com/#3995ad25f732458766f5d6621a03d03a69dbd997ac423559d09297a8f5e231f1 Orb Billing went down https://status.relevanceai.com/ Tue, 24 Feb 2026 13:27:17 +0000 https://status.relevanceai.com/#f062f7f346db2233ac48ea26f49456aa65433115801025cd9d2e915d105a3e2f Anthropic recovered https://status.relevanceai.com/ Tue, 24 Feb 2026 12:23:20 +0000 https://status.relevanceai.com/#f062f7f346db2233ac48ea26f49456aa65433115801025cd9d2e915d105a3e2f Anthropic went down https://status.relevanceai.com/ Tue, 24 Feb 2026 11:52:13 +0000 https://status.relevanceai.com/#b001cb88c3ac43ea07530758bc7bed65b0b841f252630507dfffe88a48347ab7 Anthropic recovered https://status.relevanceai.com/ Tue, 24 Feb 2026 11:25:26 +0000 https://status.relevanceai.com/#37ccb37e25e785c0011b9d55e106e821225b439ab1a11a7ac44b2ba5c6469d75 WorkOS recovered https://status.relevanceai.com/ Tue, 24 Feb 2026 10:12:33 +0000 https://status.relevanceai.com/#37ccb37e25e785c0011b9d55e106e821225b439ab1a11a7ac44b2ba5c6469d75 WorkOS went down https://status.relevanceai.com/ Tue, 24 Feb 2026 00:46:30 +0000 https://status.relevanceai.com/#40cdc62d025008c29dec3bed70f0d3d38ccdf39f73c43b41211f4d1caf81e650 Pipedream recovered https://status.relevanceai.com/ Tue, 24 Feb 2026 00:39:31 +0000 https://status.relevanceai.com/#40cdc62d025008c29dec3bed70f0d3d38ccdf39f73c43b41211f4d1caf81e650 Pipedream went down https://status.relevanceai.com/ Sun, 22 Feb 2026 00:31:10 +0000 https://status.relevanceai.com/#478d8e6d53322b6c69e75e0b8f690e59cafa345932110cd703c58ddca4eb943e Serper recovered https://status.relevanceai.com/ Sun, 22 Feb 2026 00:03:03 +0000 https://status.relevanceai.com/#478d8e6d53322b6c69e75e0b8f690e59cafa345932110cd703c58ddca4eb943e Serper went down https://status.relevanceai.com/ Sat, 21 Feb 2026 23:51:01 +0000 https://status.relevanceai.com/#1ddd807bbad83b64ca171ecdb008bb5a115133487db3f5264a756319433b26fc Serper recovered https://status.relevanceai.com/ Sat, 21 Feb 2026 23:32:08 +0000 https://status.relevanceai.com/#1ddd807bbad83b64ca171ecdb008bb5a115133487db3f5264a756319433b26fc Serper went down https://status.relevanceai.com/ Sat, 21 Feb 2026 01:08:31 +0000 https://status.relevanceai.com/#dc9b6deae6298fc144ab338f7de5f45b62b82bdddc36f621b8fe565099651d7f Orb Billing recovered https://status.relevanceai.com/ Sat, 21 Feb 2026 00:25:34 +0000 https://status.relevanceai.com/#dc9b6deae6298fc144ab338f7de5f45b62b82bdddc36f621b8fe565099651d7f Orb Billing went down https://status.relevanceai.com/ Fri, 20 Feb 2026 18:48:27 +0000 https://status.relevanceai.com/#b20fd785d12b04d9558892a9db3872ebaca8b48edf0350458e0e0ee202219bc9 Modal recovered https://status.relevanceai.com/ Fri, 20 Feb 2026 16:40:31 +0000 https://status.relevanceai.com/#b20fd785d12b04d9558892a9db3872ebaca8b48edf0350458e0e0ee202219bc9 Modal went down https://status.relevanceai.com/ Fri, 20 Feb 2026 03:23:39 +0000 https://status.relevanceai.com/#a0b6cd7c1cd737960dc2cc2b16b3609b33b193358b794098809293a733492d25 Orb Billing recovered https://status.relevanceai.com/ Fri, 20 Feb 2026 02:33:36 +0000 https://status.relevanceai.com/#a0b6cd7c1cd737960dc2cc2b16b3609b33b193358b794098809293a733492d25 Orb Billing went down https://status.relevanceai.com/ Fri, 20 Feb 2026 02:18:34 +0000 https://status.relevanceai.com/#919c2666c709364b722675c32ad5bcb11028eb46972d5fe4036e17aeefa523c9 Orb Billing recovered https://status.relevanceai.com/ Fri, 20 Feb 2026 02:08:34 +0000 https://status.relevanceai.com/#919c2666c709364b722675c32ad5bcb11028eb46972d5fe4036e17aeefa523c9 Orb Billing went down https://status.relevanceai.com/ Wed, 18 Feb 2026 04:46:37 +0000 https://status.relevanceai.com/#d5d9b80b0730d59ece1f428183102dc86aa0d39e60257c4221a5c921de1fe466 Orb Billing recovered https://status.relevanceai.com/ Wed, 18 Feb 2026 03:01:33 +0000 https://status.relevanceai.com/#d5d9b80b0730d59ece1f428183102dc86aa0d39e60257c4221a5c921de1fe466 Orb Billing went down https://status.relevanceai.com/ Wed, 18 Feb 2026 02:43:40 +0000 https://status.relevanceai.com/#4a6c874ae62102ce11b0174aad8a480082d32f4db4c202eaa027365ebb3d35b9 Orb Billing recovered https://status.relevanceai.com/ Wed, 18 Feb 2026 02:33:36 +0000 https://status.relevanceai.com/#4a6c874ae62102ce11b0174aad8a480082d32f4db4c202eaa027365ebb3d35b9 Orb Billing went down https://status.relevanceai.com/ Tue, 17 Feb 2026 13:14:14 +0000 https://status.relevanceai.com/#b001cb88c3ac43ea07530758bc7bed65b0b841f252630507dfffe88a48347ab7 Anthropic went down https://status.relevanceai.com/ Mon, 16 Feb 2026 19:16:09 +0000 https://status.relevanceai.com/#53eb356c85bd0b4a21ce23ab1d256231e66fa8256e6f53332d2252d76cb20aa3 Anthropic recovered https://status.relevanceai.com/ Mon, 16 Feb 2026 16:06:14 +0000 https://status.relevanceai.com/#53eb356c85bd0b4a21ce23ab1d256231e66fa8256e6f53332d2252d76cb20aa3 Anthropic went down https://status.relevanceai.com/ Mon, 16 Feb 2026 15:08:09 +0000 https://status.relevanceai.com/#7b85b65aabd3399bf175b3a77892008f123d3cc359e2e579a36741cc2ab43029 Anthropic recovered https://status.relevanceai.com/ Mon, 16 Feb 2026 14:36:08 +0000 https://status.relevanceai.com/#7b85b65aabd3399bf175b3a77892008f123d3cc359e2e579a36741cc2ab43029 Anthropic went down https://status.relevanceai.com/ Sat, 14 Feb 2026 16:40:27 +0000 https://status.relevanceai.com/#c74e9ea1713d677c6d582cdd40600f2398673c2a9d7f07d4428054c85622d03d Anthropic recovered https://status.relevanceai.com/ Sat, 14 Feb 2026 16:14:11 +0000 https://status.relevanceai.com/#c74e9ea1713d677c6d582cdd40600f2398673c2a9d7f07d4428054c85622d03d Anthropic went down https://status.relevanceai.com/ Sat, 14 Feb 2026 08:45:21 +0000 https://status.relevanceai.com/#2d8e10594fbed9ec6919bb1c9ba64094392d863c1abf4256f17ff4b10c1173d3 Anthropic recovered https://status.relevanceai.com/ Sat, 14 Feb 2026 07:28:24 +0000 https://status.relevanceai.com/#2d8e10594fbed9ec6919bb1c9ba64094392d863c1abf4256f17ff4b10c1173d3 Anthropic went down https://status.relevanceai.com/ Fri, 13 Feb 2026 23:22:17 +0000 https://status.relevanceai.com/#9af9656f29127e2b0631eecae5b0fb1265e9fa36b7569c06d0075bb5d3d26246 Anthropic recovered https://status.relevanceai.com/ Fri, 13 Feb 2026 22:49:37 +0000 https://status.relevanceai.com/#3b5f31f0c8852154f697ab9bb90a440be9f8f50001a428e9830c67cf2b40f02b Orb Billing recovered https://status.relevanceai.com/ Fri, 13 Feb 2026 22:37:36 +0000 https://status.relevanceai.com/#3b5f31f0c8852154f697ab9bb90a440be9f8f50001a428e9830c67cf2b40f02b Orb Billing went down https://status.relevanceai.com/ Fri, 13 Feb 2026 17:14:10 +0000 https://status.relevanceai.com/#9af9656f29127e2b0631eecae5b0fb1265e9fa36b7569c06d0075bb5d3d26246 Anthropic went down https://status.relevanceai.com/incident/824891 Fri, 13 Feb 2026 15:37:00 -0000 https://status.relevanceai.com/incident/824891#78c735e1f3f8db325bdb505690116d5ba863f92f426f872b112798cb7533aa7c GPT models are now confirmed to be responsive in all regions. https://status.relevanceai.com/incident/824891 Fri, 13 Feb 2026 15:25:00 -0000 https://status.relevanceai.com/incident/824891#6eb3a3fcd9490f061de04e34cb5c391d557a2e89337d54b5606b46a4f1b033b7 Responses are now coming through in EU and checks being ran on US and AU regions. Monitoring to confirm issue has been resolved. https://status.relevanceai.com/incident/824891 Fri, 13 Feb 2026 14:21:00 -0000 https://status.relevanceai.com/incident/824891#46adc4d03661d82b050f90a11bafbf4b11adf8be8d9b9dc2d525a24c9e144e5e Requests made to GPT models on OpenAI are not responding. This does not impact Azure OpenAI. https://status.relevanceai.com/ Thu, 12 Feb 2026 15:19:16 +0000 https://status.relevanceai.com/#e47442eed2dd48f5e4e4c5653102a5e883e28d271f4b252634f70ccd53115cbd Anthropic recovered https://status.relevanceai.com/ Thu, 12 Feb 2026 14:19:16 +0000 https://status.relevanceai.com/#e47442eed2dd48f5e4e4c5653102a5e883e28d271f4b252634f70ccd53115cbd Anthropic went down https://status.relevanceai.com/ Wed, 11 Feb 2026 15:44:20 +0000 https://status.relevanceai.com/#d192adb9009630d7cefd387848562815499fc376b40b1d2211f761fc66bbdfb6 Anthropic recovered https://status.relevanceai.com/ Wed, 11 Feb 2026 13:23:19 +0000 https://status.relevanceai.com/#d192adb9009630d7cefd387848562815499fc376b40b1d2211f761fc66bbdfb6 Anthropic went down https://status.relevanceai.com/ Wed, 11 Feb 2026 08:38:17 +0000 https://status.relevanceai.com/#71865ae7342f9b9c3acf20d1c1a021419bb999ee1c5138c88e838e3e91c6d03c Anthropic recovered https://status.relevanceai.com/ Wed, 11 Feb 2026 08:22:11 +0000 https://status.relevanceai.com/#71865ae7342f9b9c3acf20d1c1a021419bb999ee1c5138c88e838e3e91c6d03c Anthropic went down https://status.relevanceai.com/ Wed, 11 Feb 2026 05:43:12 +0000 https://status.relevanceai.com/#e7008f6b3fb2a1337dadc8a2ee01beee92f72d42d073ba946edf75109a24c766 Anthropic recovered https://status.relevanceai.com/ Tue, 10 Feb 2026 22:12:19 +0000 https://status.relevanceai.com/#e7008f6b3fb2a1337dadc8a2ee01beee92f72d42d073ba946edf75109a24c766 Anthropic went down https://status.relevanceai.com/ Tue, 10 Feb 2026 16:29:21 +0000 https://status.relevanceai.com/#db7ec8c1006c38d7c5f1b099bb15c6e99d18044a307a9cd82c42693f7aec5ea5 Anthropic recovered https://status.relevanceai.com/ Tue, 10 Feb 2026 11:24:17 +0000 https://status.relevanceai.com/#db7ec8c1006c38d7c5f1b099bb15c6e99d18044a307a9cd82c42693f7aec5ea5 Anthropic went down https://status.relevanceai.com/ Mon, 09 Feb 2026 17:36:32 +0000 https://status.relevanceai.com/#fd055ab9b08364219fad04b25c80f7d96c7e652170832f4489dffca9a3e9bf7b Pipedream recovered https://status.relevanceai.com/ Mon, 09 Feb 2026 12:22:34 +0000 https://status.relevanceai.com/#fd055ab9b08364219fad04b25c80f7d96c7e652170832f4489dffca9a3e9bf7b Pipedream went down https://status.relevanceai.com/ Sun, 08 Feb 2026 18:52:32 +0000 https://status.relevanceai.com/#745c19473f9972f83a83757c1855073954fe86b19e6a0be4cd95a84d68c3e8e0 Pipedream recovered https://status.relevanceai.com/ Sun, 08 Feb 2026 18:40:28 +0000 https://status.relevanceai.com/#745c19473f9972f83a83757c1855073954fe86b19e6a0be4cd95a84d68c3e8e0 Pipedream went down https://status.relevanceai.com/ Sat, 07 Feb 2026 16:32:16 +0000 https://status.relevanceai.com/#fb26c97b036a6483ab4c27209b51ecb385c26bfdf07d639a3cbdc160d47907e0 Anthropic recovered https://status.relevanceai.com/ Sat, 07 Feb 2026 16:00:18 +0000 https://status.relevanceai.com/#fb26c97b036a6483ab4c27209b51ecb385c26bfdf07d639a3cbdc160d47907e0 Anthropic went down https://status.relevanceai.com/ Fri, 06 Feb 2026 22:07:29 +0000 https://status.relevanceai.com/#26a78cb5cd623b89f193f5dc3c3ff39d483ddae0a364257f6feed516c1037ca1 Modal recovered https://status.relevanceai.com/ Fri, 06 Feb 2026 21:59:08 +0000 https://status.relevanceai.com/#26a78cb5cd623b89f193f5dc3c3ff39d483ddae0a364257f6feed516c1037ca1 Modal went down https://status.relevanceai.com/ Thu, 05 Feb 2026 20:33:15 +0000 https://status.relevanceai.com/#c213e393897fe5c7a0df3c0b5063244454216c236bd597f2e3d68b05be5ce96d Anthropic recovered https://status.relevanceai.com/ Thu, 05 Feb 2026 15:59:17 +0000 https://status.relevanceai.com/#c213e393897fe5c7a0df3c0b5063244454216c236bd597f2e3d68b05be5ce96d Anthropic went down https://status.relevanceai.com/ Thu, 05 Feb 2026 08:53:57 +0000 https://status.relevanceai.com/#4334295d2685da22a5f6cea59228d3ca705ead74abab7d1266d3db806c01d453 AU API recovered https://status.relevanceai.com/ Thu, 05 Feb 2026 08:52:23 +0000 https://status.relevanceai.com/#606560b7cce38f95b41ceefb00ded23f5d7a36bdc1edf91b120fecb12708ac8f EU API recovered https://status.relevanceai.com/ Thu, 05 Feb 2026 08:51:03 +0000 https://status.relevanceai.com/#4334295d2685da22a5f6cea59228d3ca705ead74abab7d1266d3db806c01d453 AU API went down https://status.relevanceai.com/ Thu, 05 Feb 2026 08:40:56 +0000 https://status.relevanceai.com/#606560b7cce38f95b41ceefb00ded23f5d7a36bdc1edf91b120fecb12708ac8f EU API went down https://status.relevanceai.com/ Wed, 04 Feb 2026 17:12:09 +0000 https://status.relevanceai.com/#145c0e9a3b05eff2c7a4267245455a7f4b48801bd6f2cacc83c037a50159d0fb Anthropic recovered https://status.relevanceai.com/ Wed, 04 Feb 2026 16:40:53 +0000 https://status.relevanceai.com/#145c0e9a3b05eff2c7a4267245455a7f4b48801bd6f2cacc83c037a50159d0fb Anthropic went down https://status.relevanceai.com/ Wed, 04 Feb 2026 11:12:17 +0000 https://status.relevanceai.com/#99f575e8c05701d3b808a3e8667b21a202855b1420c0c4c6d6b8715163f82220 Anthropic recovered https://status.relevanceai.com/ Wed, 04 Feb 2026 10:15:22 +0000 https://status.relevanceai.com/#99f575e8c05701d3b808a3e8667b21a202855b1420c0c4c6d6b8715163f82220 Anthropic went down https://status.relevanceai.com/ Tue, 03 Feb 2026 23:07:16 +0000 https://status.relevanceai.com/#1c5a86db9878bef5a4309e1b45b351b69dd7f8e9e4141dece08df63ceb0a7dd7 Anthropic recovered https://status.relevanceai.com/ Tue, 03 Feb 2026 21:03:17 +0000 https://status.relevanceai.com/#1c5a86db9878bef5a4309e1b45b351b69dd7f8e9e4141dece08df63ceb0a7dd7 Anthropic went down https://status.relevanceai.com/ Tue, 03 Feb 2026 20:48:14 +0000 https://status.relevanceai.com/#9f1571d017fe4b1be3f44c1b02df6c62572e903c62a136d8ae4deb1403a1e082 Anthropic recovered https://status.relevanceai.com/ Tue, 03 Feb 2026 18:43:15 +0000 https://status.relevanceai.com/#9f1571d017fe4b1be3f44c1b02df6c62572e903c62a136d8ae4deb1403a1e082 Anthropic went down https://status.relevanceai.com/ Tue, 03 Feb 2026 16:08:45 +0000 https://status.relevanceai.com/#4dc8aa5640195e4665fd027d100746386b8da394ebdda97df06127f3beb9f1f1 Anthropic recovered https://status.relevanceai.com/ Tue, 03 Feb 2026 15:47:31 +0000 https://status.relevanceai.com/#4dc8aa5640195e4665fd027d100746386b8da394ebdda97df06127f3beb9f1f1 Anthropic went down https://status.relevanceai.com/incident/798973 Mon, 05 Jan 2026 23:02:00 -0000 https://status.relevanceai.com/incident/798973#cd37189c75f06b5a8d87affa5ded35db72212377594941c99d1b338ecbc22e77 We've identified an a database performance issue affecting creation of chats and deployed a fix. The platform has recovered. https://status.relevanceai.com/incident/778657 Wed, 03 Dec 2025 03:18:00 -0000 https://status.relevanceai.com/incident/778657#2c7ef18369c3881a115f6f4705957a21621b6118141e1eff2b932af7c5a1f860 US region service was restored at 3:18AM UTC Wednesday 3rd December. We are following up with our database provider to understand the cause of the incident. https://status.relevanceai.com/incident/778657 Wed, 03 Dec 2025 01:53:00 -0000 https://status.relevanceai.com/incident/778657#f9a6662276e90999e5654d1562433731146a9a6525a35353dcb162285b781659 Our US region database suffered an outage at 1:53AM UTC on Wednesday 3rd December. At this time, it appears that our database provider was affected by a hardware outage that took our service offline during this period. We are following up with the provider and will post more updates as they become available. https://status.relevanceai.com/incident/768850 Wed, 19 Nov 2025 19:30:00 -0000 https://status.relevanceai.com/incident/768850#44daa613607da574ecd2cb7f9447c4f87eb1ed47c4c292a8b1cb8abf0e9400d0 Cloudflare has resolved the issue, which stemmed from an internal misconfiguration of their services. Any issues accessing the Relevance platform should be fully resolved. https://status.relevanceai.com/incident/768850 Tue, 18 Nov 2025 12:12:00 -0000 https://status.relevanceai.com/incident/768850#4f647676d60240bd4b3fbbd3350ee2871244ce354ff08fcdd676586e1db7d97d Our DNS provider Cloudflare is having a major worldwide outage which is causing degraded access to Relevance AI and many other internet services. Whilst our core services are all functioning as normal, Cloudflare's outage means that users may not be able to access the platform due to degraded DNS and traffic routing. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for more details. https://status.relevanceai.com/incident/757270 Tue, 04 Nov 2025 00:45:00 -0000 https://status.relevanceai.com/incident/757270#123040c512af993b1997baae9a09f2c6e386c01c25cc0a804f6ac7b1e1becb5d Service performance in the US and Australia regions has been fully restored. Users should now experience normal response times and functionality across all areas of the platform. We will continue to monitor performance closely to ensure stability. https://status.relevanceai.com/incident/757270 Mon, 03 Nov 2025 23:00:00 -0000 https://status.relevanceai.com/incident/757270#5a34393a08130fa63bc23f0d64cee582f5cc3b09a2edf8a3fa77d616ae9aca17 We are currently investigating reports of degraded performance affecting some users in the US and Australia regions. You may experience slower response times or intermittent errors. Users in these regions may notice delays when loading dashboards, executing API requests, or performing agent-related actions. Other regions remain unaffected. We will provide an update as soon as more information becomes available. Thank you for your patience while we work to restore normal performance. https://status.relevanceai.com/incident/744414 Thu, 30 Oct 2025 03:04:00 -0000 https://status.relevanceai.com/incident/744414#90c49f43a9f97842461e85b98663a0616037be204c85c750b02929059e3c2652 OpenAI have made a configuration change that now allows attachments to work in the EU region. https://status.relevanceai.com/incident/750266 Fri, 24 Oct 2025 02:15:00 -0000 https://status.relevanceai.com/incident/750266#f6251329052034c8b5b3d9e3e7a424d5f7831ba29a48af8af3dddfadd990af26 This incident was caused by a configuration inconsistency that temporarily downgraded user permissions to viewer level. The issue has now been corrected across all regions, and users have their expected access levels restored. Thank you for your patience while we worked to restore normal service. https://status.relevanceai.com/incident/750266 Fri, 24 Oct 2025 01:00:00 -0000 https://status.relevanceai.com/incident/750266#5c4ce0f70ed637152514f9fedd04154b7ea7cd4c3d6d46b18d5ab7aba5744c57 We are experiencing a degraded service affecting organisation role permissions where role-based access control is enabled. Some users may have temporarily lost access to manage or edit their agents due to roles being reverted to viewer status. Our team is actively working on restoring correct access levels and will provide updates as we progress. https://status.relevanceai.com/incident/748241 Tue, 21 Oct 2025 14:39:00 -0000 https://status.relevanceai.com/incident/748241#26f399e48b1f343810a58a325baa8ff8f79a2f489f2a454561710a2740971edd We have identified the root cause and have released a fix to ensure that the service degradation will not occur again. https://status.relevanceai.com/incident/748241 Tue, 21 Oct 2025 12:30:00 -0000 https://status.relevanceai.com/incident/748241#e4ed2c31811f9b0d02406b55dcd2547f046ed5529f4a60bc65020290596b6be4 We have recovered service to our AU region and are investigating the root cause. https://status.relevanceai.com/incident/748241 Tue, 21 Oct 2025 11:08:00 -0000 https://status.relevanceai.com/incident/748241#80eec63d2ab1afc014ae257abe4eac0b98e5a58991cf68109cc888918d8bd285 Our AU region is experiencing degraded API access, though agent tasks and trigger queues are still running. We are investigating the root cause. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 22:00:00 -0000 https://status.relevanceai.com/incident/746844#3900a5e8047db248c757cced2313537c89aae76a30a4be3b9a2708692717c78f AWS has now fully recovered its systems and trigger queues in our US region are now fully operational. All Relevance systems have now fully recovered. See https://health.aws.amazon.com/health/status for AWS's full timeline of the incident and mitigation efforts. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 11:24:00 -0000 https://status.relevanceai.com/incident/746844#6a2531fa966d2245f684be69a313522f2f16c7dad3c01653af379f6dbf5601e4 AWS is working on a full recovery for compute capacity issues which are still experiencing elevated error rates. This is the underlying cause of trigger queues not processing in the US region. All other services are performing as expected. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 10:53:00 -0000 https://status.relevanceai.com/incident/746844#ffd5bf85f98eb80a3d5e3a8dd0e8d0055e7fd3efcaed08b396d69570c4f76a1f Trigger queue processing in the US region remains degraded due to a slow recovery of capacity on AWS's side. All other services appear to be running as expected. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 09:40:00 -0000 https://status.relevanceai.com/incident/746844#2f92746ce1514868b8f811c9a79aace9fd188b2c2a32d1e78df969395cb074f4 Services are back up and running as AWS has begun mitigation of the outage. Login to the Relevance platform is now available and the US region is running agent tasks successfully. Some errors may still occur as AWS continues its mitigation efforts and capacity recovers in the affected region. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 07:40:00 -0000 https://status.relevanceai.com/incident/746844#4f2bb3bca80b265501410485809ad0deba851e20dd794aa0f4939163c77d84d6 Amazon Web Services is having major operational issues affecting multiple services in its us-east-1 region. Our US services are hosted in this region, and it also serves as a core piece of AWS's global infrastructure. This outage also appears to be affecting many other services, including our login provider and our frontend web host. As a result, access to the Relevance platform is heavily degraded. Our EU and AU services are unaffected and scheduled tasks are running in those regions. However, users in those regions are still unable to login or access the platform due to the AWS outage, and the outage may also affect agent performance, especially for agents using data sourced from services hosted by AWS. AWS status page: https://health.aws.amazon.com/health/status https://status.relevanceai.com/incident/744414 Thu, 16 Oct 2025 00:33:00 -0000 https://status.relevanceai.com/incident/744414#9e90c5a8cad892ad4bf360ee48eacddab98a37707bf41fba9b23bbf0a2bef3ef OpenAI models in EU region currently can't read attachments due to an OpenAI issue, we are following up with OpenAI. Current workaround is to not use an OpenAI model. https://status.relevanceai.com/incident/735146 Wed, 01 Oct 2025 11:30:00 -0000 https://status.relevanceai.com/incident/735146#c43191c758c3cefa922a258856615e19c10c0a4306b461266fcd17efbc7a9d36 # Incident Report: US Database Cluster Outage ## Summary At approximately 04:10 AEST on 1st of October 2025, Relevance experienced a platform outage when our US database cluster entered a failure state. While the cluster appeared online, it was unable to process operations correctly, which caused the global API to become unavailable by 04:30 AEST. On-call team was automatically paged. They began investigating and identified the issue was in our database infrastructure rather than our application itself. Initial remediation steps did not restore service, and we proceeded with a full database cluster reboot and redeploy of dependent services. This restored the platform to a healthy state by 07:00 AEST. --- ## Timeline (AEST) - **~04:10** – US database cluster entered failure state. - **~04:17** – On-call engineer paged and began investigating. - **~04:30** – Global API became unavailable for users in all three regions. - **~06:00** – AU and EU regions stabilised after user migration. - **~07:00** – US region connections terminated, services redeployed, platform restored. --- ## Impact - Platform outage lasted for ~3 hours. - AU and EU users recovered by ~06:00 AEST; US fully restored at ~07:00 AEST. --- ## Next Steps / Mitigation - We have implemented immediate changes to reduce the likelihood of similar failures. - Additional redundancy has been provisioned in our database cluster. - Monitoring has been expanded to detect conditions that may lead to this type of failure earlier. - Further hardening of the system is planned to improve resilience against provider-level issues. https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 23:25:00 -0000 https://status.relevanceai.com/incident/735146#8c0bbe45c4010950038dedf46ce8bc46d5dded133561c2233d4b37d6b24c1623 All services are now fully operational across all regions. The incident has been resolved, and our team will share a detailed postmortem once it is ready. Thank you for your patience and understanding during this disruption. https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 21:31:00 -0000 https://status.relevanceai.com/incident/735146#76c30a22095426b12e905694c195c87b3625bcc48c1fb2782c9c40cd67b02764 We’re still investigating the database connection issue. The global API is currently available in the AU and EU regions, while the US region continues to be affected. Our team is actively working on restoring full service in the US and we’ll provide another update soon. https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 18:15:00 -0000 https://status.relevanceai.com/incident/735146#6d5e5ef7b107374948fd4756bb9078dbb1a4ebac13d2032be14eb7bdf2e96c7b We’re investigating an issue with our database connections that is preventing jobs and triggers from synchronising. Our team is actively working on identifying the cause and restoring normal service. We’ll share another update shortly. https://status.relevanceai.com/incident/734681 Mon, 29 Sep 2025 20:00:00 -0000 https://status.relevanceai.com/incident/734681#f5ef62c88c564677718ad649b7a81ff18052bce5e6cb6d2e2018f1a2badd3d08 # Incident Report: Feature Flag Provider Outage ## Summary At ~17:00 UTC, our feature flag provider experienced an outage that led to elevated errors and slower response times in their API. Our caching system initially mitigated the impact, but as the outage worsened, cached values began to expire, resulting in elevated latency and slowness across our platform. Normal service was restored by ~18:40 UTC. --- ## Timeline (UTC) - **17:00** – Feature flag provider outage begins, causing elevated errors and slower API responses. - **17:00–18:00** – Our caching systems mitigated the impact by serving cached flag values. - **18:00–18:30** – Cached values expired, causing platform jobs to take longer and resulting in elevated latency and platform slowness. - **~18:30** – Provider mitigated their outage and restored normal service. - **18:40** – Platform throughput automatically recovered; normal service resumed. --- ## Impact - The US region was most heavily affected. - EU and AU regions experienced only minor impact. - Platform latency and job execution times were elevated for ~30 minutes until recovery. --- ## Next Steps / Mitigation - We are implementing additional safeguards to further reduce our dependency on the provider. - These mitigations will help minimize and ultimately eliminate similar risks in the future. https://status.relevanceai.com/incident/734681 Mon, 29 Sep 2025 18:30:00 -0000 https://status.relevanceai.com/incident/734681#7fe29195a261eb95e11e119b6cf5379b88ec5dde9293b8949a145802e063f540 We’re back! API performance should now be stable. Thanks for bearing with us during the disruption. https://status.relevanceai.com/incident/734681 Mon, 29 Sep 2025 18:00:00 -0000 https://status.relevanceai.com/incident/734681#4faef8c8d42755da83eacc50c7c1f96d4583154e9ea7a8f2c0904aa450fd30a5 We’re investigating an issue with our API that is causing increased latency and degraded performance for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.relevanceai.com/incident/547178 Thu, 17 Apr 2025 20:55:00 -0000 https://status.relevanceai.com/incident/547178#a599a0a9031f94168b1b221640bbc42305d485ecb6fab44421be1c03c7ead6dd At 1:30pm EST, we had a 5x burst increase in agent and tool tasks running in the US region. Our infrastructure automatically scaled to handle the increased load, but tasks experienced slower than usual execution times for about 30 minutes as the scaling kicked in to eliminate the queue entirely. We've doubled our standing compute capacity to better handle these bursts. https://status.relevanceai.com/incident/547178 Thu, 17 Apr 2025 20:00:00 -0000 https://status.relevanceai.com/incident/547178#13a47d44710952179024ff20342dcc6185cfaf79525fd16ddc4083c8cf4304ba Tasks are experiencing slower than usual execution times. https://status.relevanceai.com/incident/546468 Thu, 17 Apr 2025 00:00:00 -0000 https://status.relevanceai.com/incident/546468#f99d566de4063d7b895c683eb2878c89d2d53a7ed2eda698876eb15efaa08e1f The issue with agent and tool-runs have been remediated. https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 23:00:00 -0000 https://status.relevanceai.com/incident/546468#58933342e530723423de15a4f3197fe310e2ab9e5d3afb42a33eac189fab8094 Agents and tool-step executions are recovering. https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 22:20:00 -0000 https://status.relevanceai.com/incident/546468#1137bee692c9e451b29f912b1ad42f627567c94ba46c9343747e6093fcc99d9b The issue has been identified and a fix is being rolled out. https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 14:00:00 -0000 https://status.relevanceai.com/incident/546468#61f5525fc27926f6c23e19e27c250489ed095611b6c9cfd40b57e564b2814af2 We are currently investigating an issue with a delay in agents and tool-run tasks being scheduled for execution The incident was acknowledged by the on-call engineer.