Incidents reported on status page for Relevance AI https://status.relevanceai.com/ en https://status.relevanceai.com/ Thu, 15 Jan 2026 17:03:16 +0000 https://status.relevanceai.com/#7586eb6e60e9b3be7d8d956598ea003c023c330d21135c065610edd07e630b74 Anthropic recovered https://status.relevanceai.com/ Thu, 15 Jan 2026 07:29:20 +0000 https://status.relevanceai.com/#7586eb6e60e9b3be7d8d956598ea003c023c330d21135c065610edd07e630b74 Anthropic went down https://status.relevanceai.com/ Wed, 14 Jan 2026 14:18:22 +0000 https://status.relevanceai.com/#c33ae117f446566121daa3a49bc1e126307c040e46b2a6c2c14dee50e0c3801d Anthropic recovered https://status.relevanceai.com/ Wed, 14 Jan 2026 08:35:20 +0000 https://status.relevanceai.com/#c33ae117f446566121daa3a49bc1e126307c040e46b2a6c2c14dee50e0c3801d Anthropic went down https://status.relevanceai.com/ Tue, 13 Jan 2026 07:50:36 +0000 https://status.relevanceai.com/#f4e0f3dd4d56e570528c7c235879f78661fd0537447f9839e5f4fd682c4b1e1b Anthropic recovered https://status.relevanceai.com/ Tue, 13 Jan 2026 07:28:19 +0000 https://status.relevanceai.com/#f4e0f3dd4d56e570528c7c235879f78661fd0537447f9839e5f4fd682c4b1e1b Anthropic went down https://status.relevanceai.com/ Tue, 13 Jan 2026 00:51:46 +0000 https://status.relevanceai.com/#8ddda9e36d0f31f5818af204a45ecee039b3eab4bb7a981d39225d41c69f1d76 Pipedream recovered https://status.relevanceai.com/ Mon, 12 Jan 2026 23:31:46 +0000 https://status.relevanceai.com/#8ddda9e36d0f31f5818af204a45ecee039b3eab4bb7a981d39225d41c69f1d76 Pipedream went down https://status.relevanceai.com/ Mon, 12 Jan 2026 20:15:12 +0000 https://status.relevanceai.com/#07d39b766f936233173b3eaea502f12bc63fef61adf7bdf30ddc8170cf971116 Anthropic recovered https://status.relevanceai.com/ Mon, 12 Jan 2026 18:11:20 +0000 https://status.relevanceai.com/#07d39b766f936233173b3eaea502f12bc63fef61adf7bdf30ddc8170cf971116 Anthropic went down https://status.relevanceai.com/ Sat, 10 Jan 2026 15:43:20 +0000 https://status.relevanceai.com/#2bd70052d6c5ba93f755397ece05b353f0aff5b89b387dbf2c7608baeb368c31 Anthropic recovered https://status.relevanceai.com/ Sat, 10 Jan 2026 14:34:13 +0000 https://status.relevanceai.com/#2bd70052d6c5ba93f755397ece05b353f0aff5b89b387dbf2c7608baeb368c31 Anthropic went down https://status.relevanceai.com/ Sat, 10 Jan 2026 06:39:13 +0000 https://status.relevanceai.com/#04c6cd93f611f434abb5b77f22f5988326234dfe3050755678978b42ca0714c6 Anthropic recovered https://status.relevanceai.com/ Fri, 09 Jan 2026 19:44:05 +0000 https://status.relevanceai.com/#04c6cd93f611f434abb5b77f22f5988326234dfe3050755678978b42ca0714c6 Anthropic went down https://status.relevanceai.com/ Thu, 08 Jan 2026 21:58:16 +0000 https://status.relevanceai.com/#15af7ebfa440bc28e67763a7bb1a303d208c6f8b6ef849791b192490310aa2af Anthropic recovered https://status.relevanceai.com/ Thu, 08 Jan 2026 18:45:19 +0000 https://status.relevanceai.com/#d7eccc08140ada0b17345199c9958eed0756fc78b3ba85399ff4d1b7b64c102f EU API recovered https://status.relevanceai.com/ Thu, 08 Jan 2026 18:37:23 +0000 https://status.relevanceai.com/#d7eccc08140ada0b17345199c9958eed0756fc78b3ba85399ff4d1b7b64c102f EU API went down https://status.relevanceai.com/ Thu, 08 Jan 2026 17:24:29 +0000 https://status.relevanceai.com/#15af7ebfa440bc28e67763a7bb1a303d208c6f8b6ef849791b192490310aa2af Anthropic went down https://status.relevanceai.com/ Thu, 08 Jan 2026 05:07:11 +0000 https://status.relevanceai.com/#65ad27ae16aaef4649f4578e78c1212c5e548a5c61dcddab1a264aa5274341a2 Anthropic recovered https://status.relevanceai.com/ Wed, 07 Jan 2026 19:09:16 +0000 https://status.relevanceai.com/#65ad27ae16aaef4649f4578e78c1212c5e548a5c61dcddab1a264aa5274341a2 Anthropic went down https://status.relevanceai.com/ Wed, 07 Jan 2026 10:07:16 +0000 https://status.relevanceai.com/#f2ddb3162f3cc35601c55a64e92cd060bade3e198ec1ec56f29278fce07fb77d Anthropic recovered https://status.relevanceai.com/ Wed, 07 Jan 2026 09:10:14 +0000 https://status.relevanceai.com/#f2ddb3162f3cc35601c55a64e92cd060bade3e198ec1ec56f29278fce07fb77d Anthropic went down https://status.relevanceai.com/incident/798973 Mon, 05 Jan 2026 23:02:00 -0000 https://status.relevanceai.com/incident/798973#cd37189c75f06b5a8d87affa5ded35db72212377594941c99d1b338ecbc22e77 We've identified an a database performance issue affecting creation of chats and deployed a fix. The platform has recovered. https://status.relevanceai.com/ Mon, 05 Jan 2026 00:17:57 +0000 https://status.relevanceai.com/#ff4a967752c977b063f6f4a4a6521ccb7e77d87d78ee598e6d5552c87c4efe09 AU API recovered https://status.relevanceai.com/ Mon, 05 Jan 2026 00:14:50 +0000 https://status.relevanceai.com/#ff4a967752c977b063f6f4a4a6521ccb7e77d87d78ee598e6d5552c87c4efe09 AU API went down https://status.relevanceai.com/ Sat, 03 Jan 2026 14:20:35 +0000 https://status.relevanceai.com/#5ee06efe0574447e12ae4c1ecfbe04782a6a7ac43f2434eb4ad4da6d7018e11c WorkOS recovered https://status.relevanceai.com/ Fri, 02 Jan 2026 20:48:31 +0000 https://status.relevanceai.com/#5ee06efe0574447e12ae4c1ecfbe04782a6a7ac43f2434eb4ad4da6d7018e11c WorkOS went down https://status.relevanceai.com/ Mon, 29 Dec 2025 14:14:32 +0000 https://status.relevanceai.com/#af4aa843159be3f57e3b367dc09347d7b2eec94b5998e679aba0adeea8fd967a WorkOS recovered https://status.relevanceai.com/ Mon, 29 Dec 2025 12:26:33 +0000 https://status.relevanceai.com/#af4aa843159be3f57e3b367dc09347d7b2eec94b5998e679aba0adeea8fd967a WorkOS went down https://status.relevanceai.com/ Mon, 29 Dec 2025 04:57:42 +0000 https://status.relevanceai.com/#b2450ad92768be65f0663fa38ea910db27483b3d03a95e20d1bc8a9c4e665f1f Orb Billing recovered https://status.relevanceai.com/ Mon, 29 Dec 2025 04:17:35 +0000 https://status.relevanceai.com/#b2450ad92768be65f0663fa38ea910db27483b3d03a95e20d1bc8a9c4e665f1f Orb Billing went down https://status.relevanceai.com/ Sun, 28 Dec 2025 18:16:30 +0000 https://status.relevanceai.com/#4e14b30330fe67d95320bc15cd5ff545dfb60616d87aec922bef445cf3516e16 Orb Billing recovered https://status.relevanceai.com/ Sun, 28 Dec 2025 18:01:46 +0000 https://status.relevanceai.com/#4e14b30330fe67d95320bc15cd5ff545dfb60616d87aec922bef445cf3516e16 Orb Billing went down https://status.relevanceai.com/ Sun, 28 Dec 2025 12:11:25 +0000 https://status.relevanceai.com/#638f27706f21215d315c8f95fb9e3bcc305ad58502da29729a637092e153453e Modal recovered https://status.relevanceai.com/ Sun, 28 Dec 2025 09:12:27 +0000 https://status.relevanceai.com/#638f27706f21215d315c8f95fb9e3bcc305ad58502da29729a637092e153453e Modal went down https://status.relevanceai.com/ Wed, 24 Dec 2025 02:49:33 +0000 https://status.relevanceai.com/#8233149c5f12808a9e3c0a7378ac0691c69dc681cb46f15443b6e3263f3fe6bb Modal recovered https://status.relevanceai.com/ Wed, 24 Dec 2025 02:33:27 +0000 https://status.relevanceai.com/#8233149c5f12808a9e3c0a7378ac0691c69dc681cb46f15443b6e3263f3fe6bb Modal went down https://status.relevanceai.com/ Tue, 23 Dec 2025 10:52:16 +0000 https://status.relevanceai.com/#2d9654b60991a90293adbc59a48dd86dc22cfd9a04255d1b492670d568eeb314 Anthropic recovered https://status.relevanceai.com/ Tue, 23 Dec 2025 09:56:15 +0000 https://status.relevanceai.com/#2d9654b60991a90293adbc59a48dd86dc22cfd9a04255d1b492670d568eeb314 Anthropic went down https://status.relevanceai.com/ Mon, 22 Dec 2025 09:33:15 +0000 https://status.relevanceai.com/#6c852008ac4e1545b75ee0dc76a0ace421b17c2e7ab373271ee2bedc11abe75f Anthropic recovered https://status.relevanceai.com/ Mon, 22 Dec 2025 07:19:21 +0000 https://status.relevanceai.com/#6c852008ac4e1545b75ee0dc76a0ace421b17c2e7ab373271ee2bedc11abe75f Anthropic went down https://status.relevanceai.com/ Sun, 21 Dec 2025 14:35:17 +0000 https://status.relevanceai.com/#3e6ed4e03f1236af4be40075a1e75c97eb721c9f50809a7d3af0008c75cfdf03 Anthropic recovered https://status.relevanceai.com/ Sun, 21 Dec 2025 13:17:40 +0000 https://status.relevanceai.com/#3e6ed4e03f1236af4be40075a1e75c97eb721c9f50809a7d3af0008c75cfdf03 Anthropic went down https://status.relevanceai.com/ Sat, 20 Dec 2025 01:36:12 +0000 https://status.relevanceai.com/#d6d50fa6af194105f8fca6a8089d72c2bf675a461d51791fb667743dbbebf844 Anthropic recovered https://status.relevanceai.com/ Sat, 20 Dec 2025 00:52:23 +0000 https://status.relevanceai.com/#d6d50fa6af194105f8fca6a8089d72c2bf675a461d51791fb667743dbbebf844 Anthropic went down https://status.relevanceai.com/ Fri, 19 Dec 2025 22:15:18 +0000 https://status.relevanceai.com/#3c022fe5e16718bfcbac2301ddf97e201b61c7b66bea546aa9102b4ccca5ae68 Anthropic recovered https://status.relevanceai.com/ Fri, 19 Dec 2025 20:31:10 +0000 https://status.relevanceai.com/#3c022fe5e16718bfcbac2301ddf97e201b61c7b66bea546aa9102b4ccca5ae68 Anthropic went down https://status.relevanceai.com/ Fri, 19 Dec 2025 13:53:17 +0000 https://status.relevanceai.com/#5b5f1b95d79feb892e3f4d58cc0c9e0515979c9848e8a7e06185870a93ff0b32 Anthropic recovered https://status.relevanceai.com/ Fri, 19 Dec 2025 04:35:13 +0000 https://status.relevanceai.com/#5b5f1b95d79feb892e3f4d58cc0c9e0515979c9848e8a7e06185870a93ff0b32 Anthropic went down https://status.relevanceai.com/ Thu, 18 Dec 2025 20:07:35 +0000 https://status.relevanceai.com/#e7dbc1c510fb9d522c80caa1b0753a382491889e200750a87efae89dff28a295 Modal recovered https://status.relevanceai.com/ Thu, 18 Dec 2025 19:58:23 +0000 https://status.relevanceai.com/#e7dbc1c510fb9d522c80caa1b0753a382491889e200750a87efae89dff28a295 Modal went down https://status.relevanceai.com/ Wed, 17 Dec 2025 11:21:21 +0000 https://status.relevanceai.com/#8b5f0bc648800231b9d1bc76f7c8902b18dad7de1bb67fa6e5c71260efa7dfa3 Anthropic recovered https://status.relevanceai.com/ Wed, 17 Dec 2025 10:46:11 +0000 https://status.relevanceai.com/#8b5f0bc648800231b9d1bc76f7c8902b18dad7de1bb67fa6e5c71260efa7dfa3 Anthropic went down https://status.relevanceai.com/ Tue, 16 Dec 2025 20:54:07 +0000 https://status.relevanceai.com/#43b8751fdd077f54be1e41e5fd30df67f9cea5dc060f3ebc2c97fd93c2f240ae Anthropic recovered https://status.relevanceai.com/ Tue, 16 Dec 2025 19:33:12 +0000 https://status.relevanceai.com/#43b8751fdd077f54be1e41e5fd30df67f9cea5dc060f3ebc2c97fd93c2f240ae Anthropic went down https://status.relevanceai.com/ Tue, 16 Dec 2025 17:42:10 +0000 https://status.relevanceai.com/#e2f47f9fc640b248e2f6cca202c9c74e7edc970326f162bfdda23e39c41f6bbf Orb Billing recovered https://status.relevanceai.com/ Tue, 16 Dec 2025 17:33:01 +0000 https://status.relevanceai.com/#e2f47f9fc640b248e2f6cca202c9c74e7edc970326f162bfdda23e39c41f6bbf Orb Billing went down https://status.relevanceai.com/ Tue, 16 Dec 2025 17:14:09 +0000 https://status.relevanceai.com/#731128ff2ae50296c08b5388f6f941139385f2e0719e7abae03263222453b0d8 Orb Billing recovered https://status.relevanceai.com/ Tue, 16 Dec 2025 16:58:35 +0000 https://status.relevanceai.com/#731128ff2ae50296c08b5388f6f941139385f2e0719e7abae03263222453b0d8 Orb Billing went down https://status.relevanceai.com/ Tue, 16 Dec 2025 16:44:18 +0000 https://status.relevanceai.com/#80b556b592610cf1edac56fb252b4724c3e36e8e7f70dde8f3c679a6d220163d Anthropic recovered https://status.relevanceai.com/ Tue, 16 Dec 2025 16:24:13 +0000 https://status.relevanceai.com/#80b556b592610cf1edac56fb252b4724c3e36e8e7f70dde8f3c679a6d220163d Anthropic went down https://status.relevanceai.com/ Tue, 16 Dec 2025 16:15:37 +0000 https://status.relevanceai.com/#030309bb6f7c630e6f8323a706f9656c5c57594805b3fc8beeb4c1c1b203eaa5 Modal recovered https://status.relevanceai.com/ Tue, 16 Dec 2025 12:26:29 +0000 https://status.relevanceai.com/#030309bb6f7c630e6f8323a706f9656c5c57594805b3fc8beeb4c1c1b203eaa5 Modal went down https://status.relevanceai.com/ Mon, 15 Dec 2025 19:30:27 +0000 https://status.relevanceai.com/#65dbaea94dfedf09953801f7358a519b978da4a2535b9141bae3667fadb8eb7d Anthropic recovered https://status.relevanceai.com/ Mon, 15 Dec 2025 18:40:19 +0000 https://status.relevanceai.com/#65dbaea94dfedf09953801f7358a519b978da4a2535b9141bae3667fadb8eb7d Anthropic went down https://status.relevanceai.com/ Mon, 15 Dec 2025 01:06:05 +0000 https://status.relevanceai.com/#4d3bf31aedb379ab2945145826e58f24945c5b8059ef65e7a3391c8ddf81512c Orb Billing recovered https://status.relevanceai.com/ Mon, 15 Dec 2025 00:58:34 +0000 https://status.relevanceai.com/#4d3bf31aedb379ab2945145826e58f24945c5b8059ef65e7a3391c8ddf81512c Orb Billing went down https://status.relevanceai.com/ Sun, 14 Dec 2025 22:52:18 +0000 https://status.relevanceai.com/#c50a4522c5345196baa17927221e0b606cd0a8694e41573aa65f1be7208ea98a Anthropic recovered https://status.relevanceai.com/ Sun, 14 Dec 2025 21:32:16 +0000 https://status.relevanceai.com/#c50a4522c5345196baa17927221e0b606cd0a8694e41573aa65f1be7208ea98a Anthropic went down https://status.relevanceai.com/ Sun, 14 Dec 2025 00:08:45 +0000 https://status.relevanceai.com/#090710ee5e8a64b83f957b58ab9b4c90dac77a9e2173bb604175eaaba58a6da7 Orb Billing recovered https://status.relevanceai.com/ Sun, 14 Dec 2025 00:03:38 +0000 https://status.relevanceai.com/#090710ee5e8a64b83f957b58ab9b4c90dac77a9e2173bb604175eaaba58a6da7 Orb Billing went down https://status.relevanceai.com/ Fri, 12 Dec 2025 19:02:18 +0000 https://status.relevanceai.com/#3c37db9e9a32067925ccb181147732fdba99afe6013fbb9adf17c73952931b98 Anthropic recovered https://status.relevanceai.com/ Fri, 12 Dec 2025 17:14:29 +0000 https://status.relevanceai.com/#3c37db9e9a32067925ccb181147732fdba99afe6013fbb9adf17c73952931b98 Anthropic went down https://status.relevanceai.com/ Fri, 12 Dec 2025 00:08:34 +0000 https://status.relevanceai.com/#353b1af02b5b2c1c4020e1c6092110822991c8b1b39e6e4ec6392a374fda9e41 Orb Billing recovered https://status.relevanceai.com/ Fri, 12 Dec 2025 00:06:05 +0000 https://status.relevanceai.com/#b91af9f48f3bc1af4c1378ceab25f601c25843da81696adccfa8772571c302f4 Anthropic recovered https://status.relevanceai.com/ Thu, 11 Dec 2025 23:53:42 +0000 https://status.relevanceai.com/#353b1af02b5b2c1c4020e1c6092110822991c8b1b39e6e4ec6392a374fda9e41 Orb Billing went down https://status.relevanceai.com/ Thu, 11 Dec 2025 22:08:36 +0000 https://status.relevanceai.com/#2d03419db7c671c9ee5f2d2ed3506a6074c139cf67ad10956b0726a8bca0169f Orb Billing recovered https://status.relevanceai.com/ Thu, 11 Dec 2025 21:53:33 +0000 https://status.relevanceai.com/#2d03419db7c671c9ee5f2d2ed3506a6074c139cf67ad10956b0726a8bca0169f Orb Billing went down https://status.relevanceai.com/ Wed, 10 Dec 2025 18:58:29 +0000 https://status.relevanceai.com/#344d1ca292359a7261ccbc68e3c435c5d1ef6e44955d8096d18ed63cd519d592 Orb Billing recovered https://status.relevanceai.com/ Wed, 10 Dec 2025 18:18:45 +0000 https://status.relevanceai.com/#344d1ca292359a7261ccbc68e3c435c5d1ef6e44955d8096d18ed63cd519d592 Orb Billing went down https://status.relevanceai.com/ Wed, 10 Dec 2025 10:15:03 +0000 https://status.relevanceai.com/#81bf93769d09b76f9a592496cfdf40699904d3a244f394e5b479a5754496b3c5 Modal recovered https://status.relevanceai.com/ Wed, 10 Dec 2025 10:00:51 +0000 https://status.relevanceai.com/#81bf93769d09b76f9a592496cfdf40699904d3a244f394e5b479a5754496b3c5 Modal went down https://status.relevanceai.com/ Wed, 10 Dec 2025 08:39:58 +0000 https://status.relevanceai.com/#a38c86719c2a51ef679743c52cb200c81cb44a373993364effe9e1421bbd2d6b Orb Billing recovered https://status.relevanceai.com/ Wed, 10 Dec 2025 08:34:00 +0000 https://status.relevanceai.com/#a38c86719c2a51ef679743c52cb200c81cb44a373993364effe9e1421bbd2d6b Orb Billing went down https://status.relevanceai.com/ Sat, 06 Dec 2025 17:40:31 +0000 https://status.relevanceai.com/#680bb701d396f6fa176dd93d641593e912316860d31dbfe0ccc5a9b2a96d8f5c Orb Billing recovered https://status.relevanceai.com/ Sat, 06 Dec 2025 16:54:39 +0000 https://status.relevanceai.com/#680bb701d396f6fa176dd93d641593e912316860d31dbfe0ccc5a9b2a96d8f5c Orb Billing went down https://status.relevanceai.com/ Sat, 06 Dec 2025 16:53:34 +0000 https://status.relevanceai.com/#65dde98f0faa53277db0c419d82c136bd6f29a402108ac19658435cd53b37f1c Orb Billing recovered https://status.relevanceai.com/ Sat, 06 Dec 2025 16:36:32 +0000 https://status.relevanceai.com/#65dde98f0faa53277db0c419d82c136bd6f29a402108ac19658435cd53b37f1c Orb Billing went down https://status.relevanceai.com/ Sat, 06 Dec 2025 16:08:30 +0000 https://status.relevanceai.com/#e7622368b9a8fab970ef0e594a16e36ef523ceba27fef624790ca1548bb2aa04 Orb Billing recovered https://status.relevanceai.com/ Sat, 06 Dec 2025 15:58:31 +0000 https://status.relevanceai.com/#e7622368b9a8fab970ef0e594a16e36ef523ceba27fef624790ca1548bb2aa04 Orb Billing went down https://status.relevanceai.com/ Sat, 06 Dec 2025 15:38:30 +0000 https://status.relevanceai.com/#fba7077cf065985f2f66397aa47f6e2d8f464ed2e3e24682eaf8594f7109cf42 Orb Billing recovered https://status.relevanceai.com/ Sat, 06 Dec 2025 15:03:32 +0000 https://status.relevanceai.com/#fba7077cf065985f2f66397aa47f6e2d8f464ed2e3e24682eaf8594f7109cf42 Orb Billing went down https://status.relevanceai.com/ Sat, 06 Dec 2025 00:30:21 +0000 https://status.relevanceai.com/#d251f145cf7c4e675923504aaaeb98cdc4c702aa9f676e671c98dc506c4b2553 Orb Billing recovered https://status.relevanceai.com/ Fri, 05 Dec 2025 21:52:21 +0000 https://status.relevanceai.com/#d251f145cf7c4e675923504aaaeb98cdc4c702aa9f676e671c98dc506c4b2553 Orb Billing went down https://status.relevanceai.com/ Fri, 05 Dec 2025 20:35:00 +0000 https://status.relevanceai.com/#b91af9f48f3bc1af4c1378ceab25f601c25843da81696adccfa8772571c302f4 Anthropic went down https://status.relevanceai.com/ Fri, 05 Dec 2025 11:28:59 +0000 https://status.relevanceai.com/#a99182f814a974fd2e7ab3e47059696ddc7ab916a3ef8e26ce7c051240c13269 Anthropic recovered https://status.relevanceai.com/ Fri, 05 Dec 2025 10:48:01 +0000 https://status.relevanceai.com/#a99182f814a974fd2e7ab3e47059696ddc7ab916a3ef8e26ce7c051240c13269 Anthropic went down https://status.relevanceai.com/ Fri, 05 Dec 2025 09:34:59 +0000 https://status.relevanceai.com/#2f1d45b0a8eb13bbdac24d38fb20c632cab884231e19cdc7cbe4ce75826fd46b Anthropic recovered https://status.relevanceai.com/ Fri, 05 Dec 2025 09:32:21 +0000 https://status.relevanceai.com/#acb95199f192dbbd2f9dc9fdad8cda54ae94b4b4b56f9fd9a985e4c537aa3610 WorkOS recovered https://status.relevanceai.com/ Fri, 05 Dec 2025 09:02:51 +0000 https://status.relevanceai.com/#2f1d45b0a8eb13bbdac24d38fb20c632cab884231e19cdc7cbe4ce75826fd46b Anthropic went down https://status.relevanceai.com/ Fri, 05 Dec 2025 09:00:54 +0000 https://status.relevanceai.com/#acb95199f192dbbd2f9dc9fdad8cda54ae94b4b4b56f9fd9a985e4c537aa3610 WorkOS went down https://status.relevanceai.com/ Fri, 05 Dec 2025 01:51:29 +0000 https://status.relevanceai.com/#5b5df44fa6a9c492479845dd8ec9707ff2723f27d84c5f52d932cbb587483df0 Anthropic recovered https://status.relevanceai.com/ Thu, 04 Dec 2025 21:32:48 +0000 https://status.relevanceai.com/#b88cd15cd559a7b8b3f84258af23753f927fe25384b01186f6b0037bf0c10b07 Orb Billing recovered https://status.relevanceai.com/ Thu, 04 Dec 2025 21:22:50 +0000 https://status.relevanceai.com/#b88cd15cd559a7b8b3f84258af23753f927fe25384b01186f6b0037bf0c10b07 Orb Billing went down https://status.relevanceai.com/ Thu, 04 Dec 2025 17:43:30 +0000 https://status.relevanceai.com/#5b5df44fa6a9c492479845dd8ec9707ff2723f27d84c5f52d932cbb587483df0 Anthropic went down https://status.relevanceai.com/ Wed, 03 Dec 2025 19:56:16 +0000 https://status.relevanceai.com/#8a60889a042481f28e20e2f0bcd24e15ace242338f00ccb39f48b139b3c6954b WorkOS recovered https://status.relevanceai.com/ Wed, 03 Dec 2025 18:42:17 +0000 https://status.relevanceai.com/#8a60889a042481f28e20e2f0bcd24e15ace242338f00ccb39f48b139b3c6954b WorkOS went down https://status.relevanceai.com/ Wed, 03 Dec 2025 12:29:45 +0000 https://status.relevanceai.com/#14fc9e69efa4cc7ba90b5b91e00e33ee917730f31bd6509a5e1f4a988e4b64a6 Anthropic recovered https://status.relevanceai.com/ Wed, 03 Dec 2025 12:21:26 +0000 https://status.relevanceai.com/#14fc9e69efa4cc7ba90b5b91e00e33ee917730f31bd6509a5e1f4a988e4b64a6 Anthropic went down https://status.relevanceai.com/incident/778657 Wed, 03 Dec 2025 03:18:00 -0000 https://status.relevanceai.com/incident/778657#2c7ef18369c3881a115f6f4705957a21621b6118141e1eff2b932af7c5a1f860 US region service was restored at 3:18AM UTC Wednesday 3rd December. We are following up with our database provider to understand the cause of the incident. https://status.relevanceai.com/ Wed, 03 Dec 2025 02:58:13 +0000 https://status.relevanceai.com/#abfc87a1900c31775c6fac9030cc8df31e494a09341e123e854a3c072a8ea63b US API recovered https://status.relevanceai.com/ Wed, 03 Dec 2025 02:25:07 +0000 https://status.relevanceai.com/#abfc87a1900c31775c6fac9030cc8df31e494a09341e123e854a3c072a8ea63b US API went down https://status.relevanceai.com/ Wed, 03 Dec 2025 02:21:19 +0000 https://status.relevanceai.com/#970627d00ef3aaeda412831e2191356884dcf2598b26b60e2ad4807054672f2b US API recovered https://status.relevanceai.com/ Wed, 03 Dec 2025 01:59:09 +0000 https://status.relevanceai.com/#970627d00ef3aaeda412831e2191356884dcf2598b26b60e2ad4807054672f2b US API went down https://status.relevanceai.com/incident/778657 Wed, 03 Dec 2025 01:53:00 -0000 https://status.relevanceai.com/incident/778657#f9a6662276e90999e5654d1562433731146a9a6525a35353dcb162285b781659 Our US region database suffered an outage at 1:53AM UTC on Wednesday 3rd December. At this time, it appears that our database provider was affected by a hardware outage that took our service offline during this period. We are following up with the provider and will post more updates as they become available. https://status.relevanceai.com/ Tue, 02 Dec 2025 18:08:00 +0000 https://status.relevanceai.com/#578dcfcb8a47d87765f907b45d3d3f616f9e424e2ae8d68382bec924a796a13b Anthropic recovered https://status.relevanceai.com/ Tue, 02 Dec 2025 16:36:00 +0000 https://status.relevanceai.com/#578dcfcb8a47d87765f907b45d3d3f616f9e424e2ae8d68382bec924a796a13b Anthropic went down https://status.relevanceai.com/ Tue, 02 Dec 2025 00:16:14 +0000 https://status.relevanceai.com/#674f1a373d34e67998e2d2d14575ec416a2c6f05740c2064be299ae3f7d60372 Anthropic recovered https://status.relevanceai.com/ Mon, 01 Dec 2025 22:10:14 +0000 https://status.relevanceai.com/#674f1a373d34e67998e2d2d14575ec416a2c6f05740c2064be299ae3f7d60372 Anthropic went down https://status.relevanceai.com/ Mon, 01 Dec 2025 16:53:21 +0000 https://status.relevanceai.com/#0bfbf1c8528ebab5b04eb4d3c42181fbb387646fba70541691d5bae58ff6094a Modal recovered https://status.relevanceai.com/ Mon, 01 Dec 2025 16:26:25 +0000 https://status.relevanceai.com/#0bfbf1c8528ebab5b04eb4d3c42181fbb387646fba70541691d5bae58ff6094a Modal went down https://status.relevanceai.com/ Mon, 01 Dec 2025 09:12:16 +0000 https://status.relevanceai.com/#3907af80dadc15ab90c0a69a2ac97271f69cf0475dbe6c18854d8c19a2770a81 Orb Billing recovered https://status.relevanceai.com/ Mon, 01 Dec 2025 08:54:15 +0000 https://status.relevanceai.com/#3907af80dadc15ab90c0a69a2ac97271f69cf0475dbe6c18854d8c19a2770a81 Orb Billing went down https://status.relevanceai.com/ Sun, 30 Nov 2025 21:16:48 +0000 https://status.relevanceai.com/#b114b9fbfa2672855427018006564337551f0e595072d88c7b69e0fa8e48f45e Anthropic recovered https://status.relevanceai.com/ Sun, 30 Nov 2025 18:57:43 +0000 https://status.relevanceai.com/#b114b9fbfa2672855427018006564337551f0e595072d88c7b69e0fa8e48f45e Anthropic went down https://status.relevanceai.com/ Sun, 30 Nov 2025 14:35:27 +0000 https://status.relevanceai.com/#16cf8c7b4e58db1ffce14ca3018eb833a925f5caf4a421a0142b0d26dc4c2643 Anthropic recovered https://status.relevanceai.com/ Sun, 30 Nov 2025 14:07:28 +0000 https://status.relevanceai.com/#16cf8c7b4e58db1ffce14ca3018eb833a925f5caf4a421a0142b0d26dc4c2643 Anthropic went down https://status.relevanceai.com/ Thu, 27 Nov 2025 09:40:20 +0000 https://status.relevanceai.com/#f3b8a413027eb3ab1c5fff69da7896480864f8870063f6c29eb0a8275bde1dc2 Anthropic recovered https://status.relevanceai.com/ Thu, 27 Nov 2025 09:11:20 +0000 https://status.relevanceai.com/#f3b8a413027eb3ab1c5fff69da7896480864f8870063f6c29eb0a8275bde1dc2 Anthropic went down https://status.relevanceai.com/ Tue, 25 Nov 2025 23:45:09 +0000 https://status.relevanceai.com/#8d91a9fbbc3ae86b4dbd8969ca8ddc71af4cb15fe0e111567bb9001b37fb4bf1 Anthropic recovered https://status.relevanceai.com/ Tue, 25 Nov 2025 20:56:13 +0000 https://status.relevanceai.com/#8d91a9fbbc3ae86b4dbd8969ca8ddc71af4cb15fe0e111567bb9001b37fb4bf1 Anthropic went down https://status.relevanceai.com/ Tue, 25 Nov 2025 15:33:59 +0000 https://status.relevanceai.com/#ac062248dde73a7c67c5ca20f9798b6bafceab430d534181016c2aa4b65f83b3 Modal recovered https://status.relevanceai.com/ Tue, 25 Nov 2025 15:23:01 +0000 https://status.relevanceai.com/#ac062248dde73a7c67c5ca20f9798b6bafceab430d534181016c2aa4b65f83b3 Modal went down https://status.relevanceai.com/ Tue, 25 Nov 2025 10:42:27 +0000 https://status.relevanceai.com/#1c70111db376a15fd670cea740bcccaeb78f22df5a8af339fc33ace5944c2652 Anthropic recovered https://status.relevanceai.com/ Tue, 25 Nov 2025 09:35:28 +0000 https://status.relevanceai.com/#1c70111db376a15fd670cea740bcccaeb78f22df5a8af339fc33ace5944c2652 Anthropic went down https://status.relevanceai.com/ Mon, 24 Nov 2025 19:44:20 +0000 https://status.relevanceai.com/#ac93de719bc80b386a6723d3467bc3f8b843a101677a91230dc72ec5218fa4e8 Anthropic recovered https://status.relevanceai.com/ Mon, 24 Nov 2025 18:16:21 +0000 https://status.relevanceai.com/#ac93de719bc80b386a6723d3467bc3f8b843a101677a91230dc72ec5218fa4e8 Anthropic went down https://status.relevanceai.com/ Sun, 23 Nov 2025 14:12:18 +0000 https://status.relevanceai.com/#5c6c077e04d20b8be7d4d7bdcdbb6b75f0117ab4aea4fe215833ca5fe90abc05 Anthropic recovered https://status.relevanceai.com/ Sun, 23 Nov 2025 13:06:19 +0000 https://status.relevanceai.com/#5c6c077e04d20b8be7d4d7bdcdbb6b75f0117ab4aea4fe215833ca5fe90abc05 Anthropic went down https://status.relevanceai.com/ Thu, 20 Nov 2025 12:04:05 +0000 https://status.relevanceai.com/#28353a7412a9bd78dde182d1edbdc2a176b750cbe42ca8982abccd96cf9379c5 Anthropic recovered https://status.relevanceai.com/ Thu, 20 Nov 2025 08:10:54 +0000 https://status.relevanceai.com/#28353a7412a9bd78dde182d1edbdc2a176b750cbe42ca8982abccd96cf9379c5 Anthropic went down https://status.relevanceai.com/ Thu, 20 Nov 2025 03:41:50 +0000 https://status.relevanceai.com/#66081f9112c50eef74c01d4a53a740557beffd57b535f1ebf8847bf4d02f223c Modal recovered https://status.relevanceai.com/ Thu, 20 Nov 2025 03:10:56 +0000 https://status.relevanceai.com/#66081f9112c50eef74c01d4a53a740557beffd57b535f1ebf8847bf4d02f223c Modal went down https://status.relevanceai.com/ Thu, 20 Nov 2025 02:17:59 +0000 https://status.relevanceai.com/#557c5ff8755edd4c3e9ffce433f73cd06f15fd484b58b591de1bb4020a692977 Pipedream recovered https://status.relevanceai.com/ Thu, 20 Nov 2025 02:04:00 +0000 https://status.relevanceai.com/#557c5ff8755edd4c3e9ffce433f73cd06f15fd484b58b591de1bb4020a692977 Pipedream went down https://status.relevanceai.com/incident/768850 Wed, 19 Nov 2025 19:30:00 -0000 https://status.relevanceai.com/incident/768850#44daa613607da574ecd2cb7f9447c4f87eb1ed47c4c292a8b1cb8abf0e9400d0 Cloudflare has resolved the issue, which stemmed from an internal misconfiguration of their services. Any issues accessing the Relevance platform should be fully resolved. https://status.relevanceai.com/incident/768850 Wed, 19 Nov 2025 19:30:00 -0000 https://status.relevanceai.com/incident/768850#44daa613607da574ecd2cb7f9447c4f87eb1ed47c4c292a8b1cb8abf0e9400d0 Cloudflare has resolved the issue, which stemmed from an internal misconfiguration of their services. Any issues accessing the Relevance platform should be fully resolved. https://status.relevanceai.com/incident/768850 Wed, 19 Nov 2025 19:30:00 -0000 https://status.relevanceai.com/incident/768850#44daa613607da574ecd2cb7f9447c4f87eb1ed47c4c292a8b1cb8abf0e9400d0 Cloudflare has resolved the issue, which stemmed from an internal misconfiguration of their services. Any issues accessing the Relevance platform should be fully resolved. https://status.relevanceai.com/incident/768850 Wed, 19 Nov 2025 19:30:00 -0000 https://status.relevanceai.com/incident/768850#44daa613607da574ecd2cb7f9447c4f87eb1ed47c4c292a8b1cb8abf0e9400d0 Cloudflare has resolved the issue, which stemmed from an internal misconfiguration of their services. Any issues accessing the Relevance platform should be fully resolved. https://status.relevanceai.com/ Wed, 19 Nov 2025 16:00:28 +0000 https://status.relevanceai.com/#1535765984655524f2399684222e4a721a78da7dc6a088faa4d46b0de423786c Modal recovered https://status.relevanceai.com/ Wed, 19 Nov 2025 09:00:10 +0000 https://status.relevanceai.com/#1535765984655524f2399684222e4a721a78da7dc6a088faa4d46b0de423786c Modal went down https://status.relevanceai.com/ Wed, 19 Nov 2025 02:23:30 +0000 https://status.relevanceai.com/#66fb4b8885c232112de631779fc47256d741586ba11941dcffb9b22f482273de Orb Billing recovered https://status.relevanceai.com/ Wed, 19 Nov 2025 02:18:09 +0000 https://status.relevanceai.com/#66fb4b8885c232112de631779fc47256d741586ba11941dcffb9b22f482273de Orb Billing went down https://status.relevanceai.com/ Tue, 18 Nov 2025 18:26:49 +0000 https://status.relevanceai.com/#d536cd29389f027a698c3faf9ea9276902a0b58160ac11e9d437c2f99393ccf2 WorkOS recovered https://status.relevanceai.com/ Tue, 18 Nov 2025 15:25:37 +0000 https://status.relevanceai.com/#d81743e5a62afe4c01fc3b86c55da4e2541c09aac63221e9bf025373cebfd153 Anthropic recovered https://status.relevanceai.com/ Tue, 18 Nov 2025 14:38:28 +0000 https://status.relevanceai.com/#d81743e5a62afe4c01fc3b86c55da4e2541c09aac63221e9bf025373cebfd153 Anthropic went down https://status.relevanceai.com/ Tue, 18 Nov 2025 14:37:29 +0000 https://status.relevanceai.com/#d536cd29389f027a698c3faf9ea9276902a0b58160ac11e9d437c2f99393ccf2 WorkOS went down https://status.relevanceai.com/incident/768850 Tue, 18 Nov 2025 12:12:00 -0000 https://status.relevanceai.com/incident/768850#4f647676d60240bd4b3fbbd3350ee2871244ce354ff08fcdd676586e1db7d97d Our DNS provider Cloudflare is having a major worldwide outage which is causing degraded access to Relevance AI and many other internet services. Whilst our core services are all functioning as normal, Cloudflare's outage means that users may not be able to access the platform due to degraded DNS and traffic routing. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for more details. https://status.relevanceai.com/incident/768850 Tue, 18 Nov 2025 12:12:00 -0000 https://status.relevanceai.com/incident/768850#4f647676d60240bd4b3fbbd3350ee2871244ce354ff08fcdd676586e1db7d97d Our DNS provider Cloudflare is having a major worldwide outage which is causing degraded access to Relevance AI and many other internet services. Whilst our core services are all functioning as normal, Cloudflare's outage means that users may not be able to access the platform due to degraded DNS and traffic routing. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for more details. https://status.relevanceai.com/incident/768850 Tue, 18 Nov 2025 12:12:00 -0000 https://status.relevanceai.com/incident/768850#4f647676d60240bd4b3fbbd3350ee2871244ce354ff08fcdd676586e1db7d97d Our DNS provider Cloudflare is having a major worldwide outage which is causing degraded access to Relevance AI and many other internet services. Whilst our core services are all functioning as normal, Cloudflare's outage means that users may not be able to access the platform due to degraded DNS and traffic routing. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for more details. https://status.relevanceai.com/incident/768850 Tue, 18 Nov 2025 12:12:00 -0000 https://status.relevanceai.com/incident/768850#4f647676d60240bd4b3fbbd3350ee2871244ce354ff08fcdd676586e1db7d97d Our DNS provider Cloudflare is having a major worldwide outage which is causing degraded access to Relevance AI and many other internet services. Whilst our core services are all functioning as normal, Cloudflare's outage means that users may not be able to access the platform due to degraded DNS and traffic routing. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for more details. https://status.relevanceai.com/ Tue, 18 Nov 2025 09:52:27 +0000 https://status.relevanceai.com/#05d6d1aba032d908abe76963e2e817542d7cad79e10ea8a1cfa0c24e058329b9 Anthropic recovered https://status.relevanceai.com/ Tue, 18 Nov 2025 08:56:08 +0000 https://status.relevanceai.com/#05d6d1aba032d908abe76963e2e817542d7cad79e10ea8a1cfa0c24e058329b9 Anthropic went down https://status.relevanceai.com/ Mon, 17 Nov 2025 18:35:01 +0000 https://status.relevanceai.com/#79aebafb1815cdd0eb1fe41e68c18bdf724d7117aceb9809446474fc7fb82c2b Anthropic recovered https://status.relevanceai.com/ Mon, 17 Nov 2025 14:00:36 +0000 https://status.relevanceai.com/#79aebafb1815cdd0eb1fe41e68c18bdf724d7117aceb9809446474fc7fb82c2b Anthropic went down https://status.relevanceai.com/ Mon, 17 Nov 2025 13:38:45 +0000 https://status.relevanceai.com/#233cdd9cefc3b9ef56f52dbe500c05e1f779eb71d0c7c186fe8d68df33452daf WorkOS recovered https://status.relevanceai.com/ Mon, 17 Nov 2025 13:32:45 +0000 https://status.relevanceai.com/#233cdd9cefc3b9ef56f52dbe500c05e1f779eb71d0c7c186fe8d68df33452daf WorkOS went down https://status.relevanceai.com/ Mon, 17 Nov 2025 13:27:56 +0000 https://status.relevanceai.com/#072ce61c93138156e7c9afe988b9424518499e3870e4370ccdbee709bad0dfc0 Pipedream recovered https://status.relevanceai.com/ Mon, 17 Nov 2025 13:20:46 +0000 https://status.relevanceai.com/#072ce61c93138156e7c9afe988b9424518499e3870e4370ccdbee709bad0dfc0 Pipedream went down https://status.relevanceai.com/ Sun, 16 Nov 2025 18:47:57 +0000 https://status.relevanceai.com/#411439d54ef3a5b9ff8da59369fd578445b105629e7766d61aef8975faa516d6 Modal recovered https://status.relevanceai.com/ Sun, 16 Nov 2025 13:54:45 +0000 https://status.relevanceai.com/#411439d54ef3a5b9ff8da59369fd578445b105629e7766d61aef8975faa516d6 Modal went down https://status.relevanceai.com/ Sat, 15 Nov 2025 03:13:46 +0000 https://status.relevanceai.com/#d5feadc8b817ed989b28c9b3c4d9e3fee07bcab3f1b96007ab262d0b3166d564 Orb Billing recovered https://status.relevanceai.com/ Sat, 15 Nov 2025 03:07:47 +0000 https://status.relevanceai.com/#d5feadc8b817ed989b28c9b3c4d9e3fee07bcab3f1b96007ab262d0b3166d564 Orb Billing went down https://status.relevanceai.com/ Fri, 14 Nov 2025 19:51:00 +0000 https://status.relevanceai.com/#261d165ef858c77b4054230eb3db4028f218cb1194425c455726e75d7aa721c2 Orb Billing recovered https://status.relevanceai.com/ Fri, 14 Nov 2025 19:07:57 +0000 https://status.relevanceai.com/#261d165ef858c77b4054230eb3db4028f218cb1194425c455726e75d7aa721c2 Orb Billing went down https://status.relevanceai.com/ Fri, 14 Nov 2025 10:48:11 +0000 https://status.relevanceai.com/#a641245060a8f097d3141b20653a81f93d44baf4b4192808683bea53776d2c1b Anthropic recovered https://status.relevanceai.com/ Fri, 14 Nov 2025 09:56:55 +0000 https://status.relevanceai.com/#a641245060a8f097d3141b20653a81f93d44baf4b4192808683bea53776d2c1b Anthropic went down https://status.relevanceai.com/ Fri, 14 Nov 2025 00:41:24 +0000 https://status.relevanceai.com/#7c51f5172ef489eb3af4a11c716a348c7aeb40b7559cc07e0f92a2829bdf04f4 Anthropic recovered https://status.relevanceai.com/ Fri, 14 Nov 2025 00:16:26 +0000 https://status.relevanceai.com/#7c51f5172ef489eb3af4a11c716a348c7aeb40b7559cc07e0f92a2829bdf04f4 Anthropic went down https://status.relevanceai.com/ Wed, 12 Nov 2025 18:59:38 +0000 https://status.relevanceai.com/#35d6bcca8c17180d724fa07044d1360c8a1c72320573eb81c0b551f13c1cc426 Orb Billing recovered https://status.relevanceai.com/ Wed, 12 Nov 2025 18:52:40 +0000 https://status.relevanceai.com/#35d6bcca8c17180d724fa07044d1360c8a1c72320573eb81c0b551f13c1cc426 Orb Billing went down https://status.relevanceai.com/ Tue, 11 Nov 2025 22:45:15 +0000 https://status.relevanceai.com/#df35884ce363d37feb9b810858ef2e3c7a7d9b7cd9739302c879b9d7e28d6c44 Anthropic recovered https://status.relevanceai.com/ Tue, 11 Nov 2025 20:51:18 +0000 https://status.relevanceai.com/#df35884ce363d37feb9b810858ef2e3c7a7d9b7cd9739302c879b9d7e28d6c44 Anthropic went down https://status.relevanceai.com/ Tue, 11 Nov 2025 17:43:38 +0000 https://status.relevanceai.com/#1e262fff0f5c3fab5e54fe0afe2a84316696eeb49aa3228ac50e693a959df82d WorkOS recovered https://status.relevanceai.com/ Tue, 11 Nov 2025 17:24:36 +0000 https://status.relevanceai.com/#1e262fff0f5c3fab5e54fe0afe2a84316696eeb49aa3228ac50e693a959df82d WorkOS went down https://status.relevanceai.com/ Tue, 11 Nov 2025 13:39:18 +0000 https://status.relevanceai.com/#1fd5a72e6dd7bb2e5461a8242d08a850b7bd115ca4d2758f2b0073d858419da5 Anthropic recovered https://status.relevanceai.com/ Tue, 11 Nov 2025 12:59:46 +0000 https://status.relevanceai.com/#1fd5a72e6dd7bb2e5461a8242d08a850b7bd115ca4d2758f2b0073d858419da5 Anthropic went down https://status.relevanceai.com/ Tue, 11 Nov 2025 09:15:59 +0000 https://status.relevanceai.com/#01ff28bfbb9bb2475a9065ac634fc88d52033c07383c6dad50b3aa7e17bd06f8 Orb Billing recovered https://status.relevanceai.com/ Tue, 11 Nov 2025 08:52:56 +0000 https://status.relevanceai.com/#01ff28bfbb9bb2475a9065ac634fc88d52033c07383c6dad50b3aa7e17bd06f8 Orb Billing went down https://status.relevanceai.com/ Mon, 10 Nov 2025 22:35:23 +0000 https://status.relevanceai.com/#d0bfdad0fd509da7bfb6bb1c9a53c4d3485d835f3337ca4c67e1e11da72d8394 Modal recovered https://status.relevanceai.com/ Mon, 10 Nov 2025 21:43:26 +0000 https://status.relevanceai.com/#d0bfdad0fd509da7bfb6bb1c9a53c4d3485d835f3337ca4c67e1e11da72d8394 Modal went down https://status.relevanceai.com/ Fri, 07 Nov 2025 19:26:35 +0000 https://status.relevanceai.com/#0fac3441b15dc4da4b00018ddfd8d2ebb5800b08d1396b448d90fe67525f30d3 Anthropic recovered https://status.relevanceai.com/ Fri, 07 Nov 2025 18:00:43 +0000 https://status.relevanceai.com/#0fac3441b15dc4da4b00018ddfd8d2ebb5800b08d1396b448d90fe67525f30d3 Anthropic went down https://status.relevanceai.com/ Fri, 07 Nov 2025 14:56:34 +0000 https://status.relevanceai.com/#95ace20ddca595dc6cff3158827c7017be089c235807e947d9ab96c5341ef46b Anthropic recovered https://status.relevanceai.com/ Fri, 07 Nov 2025 14:29:34 +0000 https://status.relevanceai.com/#95ace20ddca595dc6cff3158827c7017be089c235807e947d9ab96c5341ef46b Anthropic went down https://status.relevanceai.com/ Fri, 07 Nov 2025 09:02:48 +0000 https://status.relevanceai.com/#d52e2336d5a85f6fe55052d9259b97ea69dbff29d5a4e4cf8c40ae374970a392 Orb Billing recovered https://status.relevanceai.com/ Fri, 07 Nov 2025 08:46:51 +0000 https://status.relevanceai.com/#d52e2336d5a85f6fe55052d9259b97ea69dbff29d5a4e4cf8c40ae374970a392 Orb Billing went down https://status.relevanceai.com/ Fri, 07 Nov 2025 08:38:47 +0000 https://status.relevanceai.com/#db6f098ec0e77ee214d35bf1a62d80f0c0eb61627b27658ef9069ffbdb5b4dd2 Orb Billing recovered https://status.relevanceai.com/ Fri, 07 Nov 2025 08:33:21 +0000 https://status.relevanceai.com/#fe8b3ec9a74b0e1116cd34a87fe012709dc1abf37f6df2a9de1d040cff872b90 Anthropic recovered https://status.relevanceai.com/ Fri, 07 Nov 2025 08:28:48 +0000 https://status.relevanceai.com/#db6f098ec0e77ee214d35bf1a62d80f0c0eb61627b27658ef9069ffbdb5b4dd2 Orb Billing went down https://status.relevanceai.com/ Fri, 07 Nov 2025 06:57:52 +0000 https://status.relevanceai.com/#fe8b3ec9a74b0e1116cd34a87fe012709dc1abf37f6df2a9de1d040cff872b90 Anthropic went down https://status.relevanceai.com/ Wed, 05 Nov 2025 17:42:04 +0000 https://status.relevanceai.com/#78b8c7a40b3f3ff13ecbf8d0d34c19817e866aa20c48f39012ae20eec2bd5a76 Anthropic recovered https://status.relevanceai.com/ Tue, 04 Nov 2025 22:10:19 +0000 https://status.relevanceai.com/#78b8c7a40b3f3ff13ecbf8d0d34c19817e866aa20c48f39012ae20eec2bd5a76 Anthropic went down https://status.relevanceai.com/ Tue, 04 Nov 2025 19:15:21 +0000 https://status.relevanceai.com/#77332eb301fad75022e9b46f684b30e77debf138452415e16f8b2dbce3f38001 Pipedream recovered https://status.relevanceai.com/ Tue, 04 Nov 2025 15:54:06 +0000 https://status.relevanceai.com/#77332eb301fad75022e9b46f684b30e77debf138452415e16f8b2dbce3f38001 Pipedream went down https://status.relevanceai.com/incident/757270 Tue, 04 Nov 2025 00:45:00 -0000 https://status.relevanceai.com/incident/757270#123040c512af993b1997baae9a09f2c6e386c01c25cc0a804f6ac7b1e1becb5d Service performance in the US and Australia regions has been fully restored. Users should now experience normal response times and functionality across all areas of the platform. We will continue to monitor performance closely to ensure stability. https://status.relevanceai.com/incident/757270 Tue, 04 Nov 2025 00:45:00 -0000 https://status.relevanceai.com/incident/757270#123040c512af993b1997baae9a09f2c6e386c01c25cc0a804f6ac7b1e1becb5d Service performance in the US and Australia regions has been fully restored. Users should now experience normal response times and functionality across all areas of the platform. We will continue to monitor performance closely to ensure stability. https://status.relevanceai.com/ Mon, 03 Nov 2025 23:34:33 +0000 https://status.relevanceai.com/#7357677f47b2113378be31ddf7a04bf853618be317264e247f23ea64fae59320 AU API recovered https://status.relevanceai.com/ Mon, 03 Nov 2025 23:28:34 +0000 https://status.relevanceai.com/#7357677f47b2113378be31ddf7a04bf853618be317264e247f23ea64fae59320 AU API went down https://status.relevanceai.com/incident/757270 Mon, 03 Nov 2025 23:00:00 -0000 https://status.relevanceai.com/incident/757270#5a34393a08130fa63bc23f0d64cee582f5cc3b09a2edf8a3fa77d616ae9aca17 We are currently investigating reports of degraded performance affecting some users in the US and Australia regions. You may experience slower response times or intermittent errors. Users in these regions may notice delays when loading dashboards, executing API requests, or performing agent-related actions. Other regions remain unaffected. We will provide an update as soon as more information becomes available. Thank you for your patience while we work to restore normal performance. https://status.relevanceai.com/incident/757270 Mon, 03 Nov 2025 23:00:00 -0000 https://status.relevanceai.com/incident/757270#5a34393a08130fa63bc23f0d64cee582f5cc3b09a2edf8a3fa77d616ae9aca17 We are currently investigating reports of degraded performance affecting some users in the US and Australia regions. You may experience slower response times or intermittent errors. Users in these regions may notice delays when loading dashboards, executing API requests, or performing agent-related actions. Other regions remain unaffected. We will provide an update as soon as more information becomes available. Thank you for your patience while we work to restore normal performance. https://status.relevanceai.com/ Mon, 03 Nov 2025 22:28:34 +0000 https://status.relevanceai.com/#2ee771f2ea790ce1ae0eea64bcbf11d3d9d826a39a97079e794f40198173a758 AU API recovered https://status.relevanceai.com/ Mon, 03 Nov 2025 22:25:33 +0000 https://status.relevanceai.com/#2ee771f2ea790ce1ae0eea64bcbf11d3d9d826a39a97079e794f40198173a758 AU API went down https://status.relevanceai.com/ Mon, 03 Nov 2025 21:58:35 +0000 https://status.relevanceai.com/#216afd1a5470a3dc7a4bf40759b8178c58929c4600b26aae5cf27c80a6f6914d AU API recovered https://status.relevanceai.com/ Mon, 03 Nov 2025 21:55:34 +0000 https://status.relevanceai.com/#216afd1a5470a3dc7a4bf40759b8178c58929c4600b26aae5cf27c80a6f6914d AU API went down https://status.relevanceai.com/ Mon, 03 Nov 2025 21:43:33 +0000 https://status.relevanceai.com/#32e6f42cdf9d499e9cb5e166361a78bdeb47555058f1db080dad6256732a6128 AU API recovered https://status.relevanceai.com/ Mon, 03 Nov 2025 21:40:33 +0000 https://status.relevanceai.com/#32e6f42cdf9d499e9cb5e166361a78bdeb47555058f1db080dad6256732a6128 AU API went down https://status.relevanceai.com/ Mon, 03 Nov 2025 08:50:51 +0000 https://status.relevanceai.com/#cebec34e11385e6e2564457e32ebda88f5bdf9b899045f0df0bf5299035a5a3b AU API recovered https://status.relevanceai.com/ Mon, 03 Nov 2025 08:47:51 +0000 https://status.relevanceai.com/#cebec34e11385e6e2564457e32ebda88f5bdf9b899045f0df0bf5299035a5a3b AU API went down https://status.relevanceai.com/ Mon, 03 Nov 2025 07:47:16 +0000 https://status.relevanceai.com/#d6e83b24bf5262766d525a5dbddeacbd6573fb81b7a635832bc63f6df6eeb949 AU API recovered https://status.relevanceai.com/ Mon, 03 Nov 2025 07:41:17 +0000 https://status.relevanceai.com/#d6e83b24bf5262766d525a5dbddeacbd6573fb81b7a635832bc63f6df6eeb949 AU API went down https://status.relevanceai.com/ Sat, 01 Nov 2025 06:56:04 +0000 https://status.relevanceai.com/#b86f32e698db0c42e36beca9a513df337c4e806633b70e590b1edaf867046a0b Anthropic recovered https://status.relevanceai.com/ Sat, 01 Nov 2025 06:22:05 +0000 https://status.relevanceai.com/#b86f32e698db0c42e36beca9a513df337c4e806633b70e590b1edaf867046a0b Anthropic went down https://status.relevanceai.com/ Fri, 31 Oct 2025 18:33:02 +0000 https://status.relevanceai.com/#be4830d11e464c85d5c3683b36829f4723d72108cc1212216b8d7af8a4cc9ece Anthropic recovered https://status.relevanceai.com/ Fri, 31 Oct 2025 09:18:23 +0000 https://status.relevanceai.com/#be4830d11e464c85d5c3683b36829f4723d72108cc1212216b8d7af8a4cc9ece Anthropic went down https://status.relevanceai.com/incident/744414 Thu, 30 Oct 2025 03:04:00 -0000 https://status.relevanceai.com/incident/744414#90c49f43a9f97842461e85b98663a0616037be204c85c750b02929059e3c2652 OpenAI have made a configuration change that now allows attachments to work in the EU region. https://status.relevanceai.com/ Wed, 29 Oct 2025 18:04:15 +0000 https://status.relevanceai.com/#a6ba837e76215d94148f06388782901d430ca75a2e066fa40a1d44be3f1cd23a Anthropic recovered https://status.relevanceai.com/ Wed, 29 Oct 2025 14:05:04 +0000 https://status.relevanceai.com/#a092c511823804abfc336b5112e329b10c06b1630d54273f0d449eb23f502a37 Orb Billing recovered https://status.relevanceai.com/ Wed, 29 Oct 2025 12:22:06 +0000 https://status.relevanceai.com/#a092c511823804abfc336b5112e329b10c06b1630d54273f0d449eb23f502a37 Orb Billing went down https://status.relevanceai.com/ Wed, 29 Oct 2025 10:06:44 +0000 https://status.relevanceai.com/#19a54217ad51be7ac70f5f0724052d517e5cb27848bc10112ac91d40e9b51d3a Orb Billing recovered https://status.relevanceai.com/ Wed, 29 Oct 2025 10:05:03 +0000 https://status.relevanceai.com/#763327e8193b7b08cf3b146932b7d07475f0dd5bf28d208da7d2e9a84a5c065a WorkOS recovered https://status.relevanceai.com/ Wed, 29 Oct 2025 10:04:45 +0000 https://status.relevanceai.com/#d6540765f21fe7368680c592263583fb937941d6290a7d605665598cb22e1710 Pipedream recovered https://status.relevanceai.com/ Wed, 29 Oct 2025 09:54:01 +0000 https://status.relevanceai.com/#19a54217ad51be7ac70f5f0724052d517e5cb27848bc10112ac91d40e9b51d3a Orb Billing went down https://status.relevanceai.com/ Wed, 29 Oct 2025 09:53:48 +0000 https://status.relevanceai.com/#763327e8193b7b08cf3b146932b7d07475f0dd5bf28d208da7d2e9a84a5c065a WorkOS went down https://status.relevanceai.com/ Wed, 29 Oct 2025 09:53:40 +0000 https://status.relevanceai.com/#d6540765f21fe7368680c592263583fb937941d6290a7d605665598cb22e1710 Pipedream went down https://status.relevanceai.com/ Tue, 28 Oct 2025 15:34:56 +0000 https://status.relevanceai.com/#a6ba837e76215d94148f06388782901d430ca75a2e066fa40a1d44be3f1cd23a Anthropic went down https://status.relevanceai.com/ Tue, 28 Oct 2025 04:00:41 +0000 https://status.relevanceai.com/#fbd90036f7313fc243181039f69b5cab12cfca0b04433dca0d41f3873c1c45ec Orb Billing recovered https://status.relevanceai.com/ Tue, 28 Oct 2025 00:00:45 +0000 https://status.relevanceai.com/#fbd90036f7313fc243181039f69b5cab12cfca0b04433dca0d41f3873c1c45ec Orb Billing went down https://status.relevanceai.com/ Mon, 27 Oct 2025 17:31:39 +0000 https://status.relevanceai.com/#673af2ec3362b5b2a08a015ff151d1b4c6daf4101c1b53abdb231349eadd9886 Anthropic recovered https://status.relevanceai.com/ Mon, 27 Oct 2025 16:40:43 +0000 https://status.relevanceai.com/#673af2ec3362b5b2a08a015ff151d1b4c6daf4101c1b53abdb231349eadd9886 Anthropic went down https://status.relevanceai.com/ Fri, 24 Oct 2025 20:58:16 +0000 https://status.relevanceai.com/#756857426a3c2ee29c97ced4b80168bdcdc39a2ca46b2d8a347f0113f10fc156 Modal recovered https://status.relevanceai.com/ Fri, 24 Oct 2025 20:40:34 +0000 https://status.relevanceai.com/#756857426a3c2ee29c97ced4b80168bdcdc39a2ca46b2d8a347f0113f10fc156 Modal went down https://status.relevanceai.com/ Fri, 24 Oct 2025 03:13:04 +0000 https://status.relevanceai.com/#4845068d3efb659614bd2f18ebacb1cb67739c64707c21fa820a045a527e32ea Anthropic recovered https://status.relevanceai.com/ Fri, 24 Oct 2025 03:12:30 +0000 https://status.relevanceai.com/#f7899a2be0a9d4636378cdc8943b0057657bc9727646e0d5683bf82bbbed20af Orb Billing recovered https://status.relevanceai.com/ Fri, 24 Oct 2025 03:12:30 +0000 https://status.relevanceai.com/#d51bb5eb3d2a970e1a9c2d5744dfc49538a7c6a6b064f52a2026512c42c22c83 Pipedream recovered https://status.relevanceai.com/ Fri, 24 Oct 2025 03:12:29 +0000 https://status.relevanceai.com/#4f1b34d4dac3c63cdf060fa7dc230be960c543951e5c94a4b2d86cfaf67b6b34 WorkOS recovered https://status.relevanceai.com/ Fri, 24 Oct 2025 02:56:12 +0000 https://status.relevanceai.com/#d51bb5eb3d2a970e1a9c2d5744dfc49538a7c6a6b064f52a2026512c42c22c83 Pipedream went down https://status.relevanceai.com/ Fri, 24 Oct 2025 02:55:53 +0000 https://status.relevanceai.com/#4845068d3efb659614bd2f18ebacb1cb67739c64707c21fa820a045a527e32ea Anthropic went down https://status.relevanceai.com/ Fri, 24 Oct 2025 02:55:14 +0000 https://status.relevanceai.com/#f7899a2be0a9d4636378cdc8943b0057657bc9727646e0d5683bf82bbbed20af Orb Billing went down https://status.relevanceai.com/ Fri, 24 Oct 2025 02:55:14 +0000 https://status.relevanceai.com/#4f1b34d4dac3c63cdf060fa7dc230be960c543951e5c94a4b2d86cfaf67b6b34 WorkOS went down https://status.relevanceai.com/incident/750266 Fri, 24 Oct 2025 02:15:00 -0000 https://status.relevanceai.com/incident/750266#f6251329052034c8b5b3d9e3e7a424d5f7831ba29a48af8af3dddfadd990af26 This incident was caused by a configuration inconsistency that temporarily downgraded user permissions to viewer level. The issue has now been corrected across all regions, and users have their expected access levels restored. Thank you for your patience while we worked to restore normal service. https://status.relevanceai.com/incident/750266 Fri, 24 Oct 2025 01:00:00 -0000 https://status.relevanceai.com/incident/750266#5c4ce0f70ed637152514f9fedd04154b7ea7cd4c3d6d46b18d5ab7aba5744c57 We are experiencing a degraded service affecting organisation role permissions where role-based access control is enabled. Some users may have temporarily lost access to manage or edit their agents due to roles being reverted to viewer status. Our team is actively working on restoring correct access levels and will provide updates as we progress. https://status.relevanceai.com/ Thu, 23 Oct 2025 18:12:08 +0000 https://status.relevanceai.com/#d32e37931eccefe7a1b1ed50bf580d8ce53515b4fe2026d122d8ec5b08e52d8a Anthropic recovered https://status.relevanceai.com/ Thu, 23 Oct 2025 17:00:10 +0000 https://status.relevanceai.com/#d32e37931eccefe7a1b1ed50bf580d8ce53515b4fe2026d122d8ec5b08e52d8a Anthropic went down https://status.relevanceai.com/ Wed, 22 Oct 2025 22:45:57 +0000 https://status.relevanceai.com/#c91228b29ae3e503f99d7c41e42230072791963eb28dd083df17e65148074de4 Anthropic recovered https://status.relevanceai.com/ Wed, 22 Oct 2025 20:27:18 +0000 https://status.relevanceai.com/#c91228b29ae3e503f99d7c41e42230072791963eb28dd083df17e65148074de4 Anthropic went down https://status.relevanceai.com/ Wed, 22 Oct 2025 09:36:57 +0000 https://status.relevanceai.com/#7cf69becf922c07b2754f5637b8d3b13789c7fc87a521d97288e1d6498f6f7f0 Anthropic recovered https://status.relevanceai.com/ Wed, 22 Oct 2025 07:29:42 +0000 https://status.relevanceai.com/#7cf69becf922c07b2754f5637b8d3b13789c7fc87a521d97288e1d6498f6f7f0 Anthropic went down https://status.relevanceai.com/ Wed, 22 Oct 2025 02:11:27 +0000 https://status.relevanceai.com/#5f617cc2eae4e9006c3ef2d4050ac0b97627e208fb359dcf5afa9defb41c025a Anthropic recovered https://status.relevanceai.com/ Wed, 22 Oct 2025 00:17:30 +0000 https://status.relevanceai.com/#5f617cc2eae4e9006c3ef2d4050ac0b97627e208fb359dcf5afa9defb41c025a Anthropic went down https://status.relevanceai.com/incident/748241 Tue, 21 Oct 2025 14:39:00 -0000 https://status.relevanceai.com/incident/748241#26f399e48b1f343810a58a325baa8ff8f79a2f489f2a454561710a2740971edd We have identified the root cause and have released a fix to ensure that the service degradation will not occur again. https://status.relevanceai.com/ Tue, 21 Oct 2025 13:19:43 +0000 https://status.relevanceai.com/#98358f1186775e8cd02d91a9ef5aafdb14f51ec30dc4b69144f427d1e51d4839 Anthropic recovered https://status.relevanceai.com/ Tue, 21 Oct 2025 12:55:39 +0000 https://status.relevanceai.com/#98358f1186775e8cd02d91a9ef5aafdb14f51ec30dc4b69144f427d1e51d4839 Anthropic went down https://status.relevanceai.com/incident/748241 Tue, 21 Oct 2025 12:30:00 -0000 https://status.relevanceai.com/incident/748241#e4ed2c31811f9b0d02406b55dcd2547f046ed5529f4a60bc65020290596b6be4 We have recovered service to our AU region and are investigating the root cause. https://status.relevanceai.com/incident/748241 Tue, 21 Oct 2025 11:08:00 -0000 https://status.relevanceai.com/incident/748241#80eec63d2ab1afc014ae257abe4eac0b98e5a58991cf68109cc888918d8bd285 Our AU region is experiencing degraded API access, though agent tasks and trigger queues are still running. We are investigating the root cause. https://status.relevanceai.com/ Tue, 21 Oct 2025 02:33:49 +0000 https://status.relevanceai.com/#ccb12c0a9df06f15ade14b9d4575064902045b5ff260c8abc21bf5b7e6a66018 WorkOS recovered https://status.relevanceai.com/ Tue, 21 Oct 2025 01:52:37 +0000 https://status.relevanceai.com/#d24fe003951b86b157ce6c0ee3bbca4e155a264cd8e040fd1a10f1000a966b19 Orb Billing recovered https://status.relevanceai.com/ Tue, 21 Oct 2025 01:29:34 +0000 https://status.relevanceai.com/#456453984f69994591bfc2de2fbbcd648f37fcf108122d6e2961cac3db1c6342 Pipedream recovered https://status.relevanceai.com/ Mon, 20 Oct 2025 23:32:25 +0000 https://status.relevanceai.com/#96d4988b6565ce99e14e860beae71dd057c932e596eb68951bae6cbd64bd1258 Modal recovered https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 22:00:00 -0000 https://status.relevanceai.com/incident/746844#3900a5e8047db248c757cced2313537c89aae76a30a4be3b9a2708692717c78f AWS has now fully recovered its systems and trigger queues in our US region are now fully operational. All Relevance systems have now fully recovered. See https://health.aws.amazon.com/health/status for AWS's full timeline of the incident and mitigation efforts. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 22:00:00 -0000 https://status.relevanceai.com/incident/746844#3900a5e8047db248c757cced2313537c89aae76a30a4be3b9a2708692717c78f AWS has now fully recovered its systems and trigger queues in our US region are now fully operational. All Relevance systems have now fully recovered. See https://health.aws.amazon.com/health/status for AWS's full timeline of the incident and mitigation efforts. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 22:00:00 -0000 https://status.relevanceai.com/incident/746844#3900a5e8047db248c757cced2313537c89aae76a30a4be3b9a2708692717c78f AWS has now fully recovered its systems and trigger queues in our US region are now fully operational. All Relevance systems have now fully recovered. See https://health.aws.amazon.com/health/status for AWS's full timeline of the incident and mitigation efforts. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 22:00:00 -0000 https://status.relevanceai.com/incident/746844#3900a5e8047db248c757cced2313537c89aae76a30a4be3b9a2708692717c78f AWS has now fully recovered its systems and trigger queues in our US region are now fully operational. All Relevance systems have now fully recovered. See https://health.aws.amazon.com/health/status for AWS's full timeline of the incident and mitigation efforts. https://status.relevanceai.com/ Mon, 20 Oct 2025 19:20:46 +0000 https://status.relevanceai.com/#ccb12c0a9df06f15ade14b9d4575064902045b5ff260c8abc21bf5b7e6a66018 WorkOS went down https://status.relevanceai.com/ Mon, 20 Oct 2025 18:21:40 +0000 https://status.relevanceai.com/#7ac92d4dd930005a436491d265729e0aaa29366799cbe4f7b2d5c62a1233decf Anthropic recovered https://status.relevanceai.com/ Mon, 20 Oct 2025 18:14:29 +0000 https://status.relevanceai.com/#7ac92d4dd930005a436491d265729e0aaa29366799cbe4f7b2d5c62a1233decf Anthropic went down https://status.relevanceai.com/ Mon, 20 Oct 2025 16:22:14 +0000 https://status.relevanceai.com/#96d4988b6565ce99e14e860beae71dd057c932e596eb68951bae6cbd64bd1258 Modal went down https://status.relevanceai.com/ Mon, 20 Oct 2025 13:11:49 +0000 https://status.relevanceai.com/#456453984f69994591bfc2de2fbbcd648f37fcf108122d6e2961cac3db1c6342 Pipedream went down https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 11:24:00 -0000 https://status.relevanceai.com/incident/746844#6a2531fa966d2245f684be69a313522f2f16c7dad3c01653af379f6dbf5601e4 AWS is working on a full recovery for compute capacity issues which are still experiencing elevated error rates. This is the underlying cause of trigger queues not processing in the US region. All other services are performing as expected. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 11:24:00 -0000 https://status.relevanceai.com/incident/746844#6a2531fa966d2245f684be69a313522f2f16c7dad3c01653af379f6dbf5601e4 AWS is working on a full recovery for compute capacity issues which are still experiencing elevated error rates. This is the underlying cause of trigger queues not processing in the US region. All other services are performing as expected. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 11:24:00 -0000 https://status.relevanceai.com/incident/746844#6a2531fa966d2245f684be69a313522f2f16c7dad3c01653af379f6dbf5601e4 AWS is working on a full recovery for compute capacity issues which are still experiencing elevated error rates. This is the underlying cause of trigger queues not processing in the US region. All other services are performing as expected. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 11:24:00 -0000 https://status.relevanceai.com/incident/746844#6a2531fa966d2245f684be69a313522f2f16c7dad3c01653af379f6dbf5601e4 AWS is working on a full recovery for compute capacity issues which are still experiencing elevated error rates. This is the underlying cause of trigger queues not processing in the US region. All other services are performing as expected. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 10:53:00 -0000 https://status.relevanceai.com/incident/746844#ffd5bf85f98eb80a3d5e3a8dd0e8d0055e7fd3efcaed08b396d69570c4f76a1f Trigger queue processing in the US region remains degraded due to a slow recovery of capacity on AWS's side. All other services appear to be running as expected. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 10:53:00 -0000 https://status.relevanceai.com/incident/746844#ffd5bf85f98eb80a3d5e3a8dd0e8d0055e7fd3efcaed08b396d69570c4f76a1f Trigger queue processing in the US region remains degraded due to a slow recovery of capacity on AWS's side. All other services appear to be running as expected. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 10:53:00 -0000 https://status.relevanceai.com/incident/746844#ffd5bf85f98eb80a3d5e3a8dd0e8d0055e7fd3efcaed08b396d69570c4f76a1f Trigger queue processing in the US region remains degraded due to a slow recovery of capacity on AWS's side. All other services appear to be running as expected. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 10:53:00 -0000 https://status.relevanceai.com/incident/746844#ffd5bf85f98eb80a3d5e3a8dd0e8d0055e7fd3efcaed08b396d69570c4f76a1f Trigger queue processing in the US region remains degraded due to a slow recovery of capacity on AWS's side. All other services appear to be running as expected. https://status.relevanceai.com/ Mon, 20 Oct 2025 10:07:15 +0000 https://status.relevanceai.com/#32ed5ed9c57d62664443ef07cafc93579db272d8b1ea98c4cb59bc648289a72d WorkOS recovered https://status.relevanceai.com/ Mon, 20 Oct 2025 09:45:11 +0000 https://status.relevanceai.com/#b7ca2d7e02befdb232d6f87a954c41b50109c195ac92ede6fc6222712c3333d9 Modal recovered https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 09:40:00 -0000 https://status.relevanceai.com/incident/746844#2f92746ce1514868b8f811c9a79aace9fd188b2c2a32d1e78df969395cb074f4 Services are back up and running as AWS has begun mitigation of the outage. Login to the Relevance platform is now available and the US region is running agent tasks successfully. Some errors may still occur as AWS continues its mitigation efforts and capacity recovers in the affected region. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 09:40:00 -0000 https://status.relevanceai.com/incident/746844#2f92746ce1514868b8f811c9a79aace9fd188b2c2a32d1e78df969395cb074f4 Services are back up and running as AWS has begun mitigation of the outage. Login to the Relevance platform is now available and the US region is running agent tasks successfully. Some errors may still occur as AWS continues its mitigation efforts and capacity recovers in the affected region. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 09:40:00 -0000 https://status.relevanceai.com/incident/746844#2f92746ce1514868b8f811c9a79aace9fd188b2c2a32d1e78df969395cb074f4 Services are back up and running as AWS has begun mitigation of the outage. Login to the Relevance platform is now available and the US region is running agent tasks successfully. Some errors may still occur as AWS continues its mitigation efforts and capacity recovers in the affected region. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 09:40:00 -0000 https://status.relevanceai.com/incident/746844#2f92746ce1514868b8f811c9a79aace9fd188b2c2a32d1e78df969395cb074f4 Services are back up and running as AWS has begun mitigation of the outage. Login to the Relevance platform is now available and the US region is running agent tasks successfully. Some errors may still occur as AWS continues its mitigation efforts and capacity recovers in the affected region. https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 07:40:00 -0000 https://status.relevanceai.com/incident/746844#4f2bb3bca80b265501410485809ad0deba851e20dd794aa0f4939163c77d84d6 Amazon Web Services is having major operational issues affecting multiple services in its us-east-1 region. Our US services are hosted in this region, and it also serves as a core piece of AWS's global infrastructure. This outage also appears to be affecting many other services, including our login provider and our frontend web host. As a result, access to the Relevance platform is heavily degraded. Our EU and AU services are unaffected and scheduled tasks are running in those regions. However, users in those regions are still unable to login or access the platform due to the AWS outage, and the outage may also affect agent performance, especially for agents using data sourced from services hosted by AWS. AWS status page: https://health.aws.amazon.com/health/status https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 07:40:00 -0000 https://status.relevanceai.com/incident/746844#4f2bb3bca80b265501410485809ad0deba851e20dd794aa0f4939163c77d84d6 Amazon Web Services is having major operational issues affecting multiple services in its us-east-1 region. Our US services are hosted in this region, and it also serves as a core piece of AWS's global infrastructure. This outage also appears to be affecting many other services, including our login provider and our frontend web host. As a result, access to the Relevance platform is heavily degraded. Our EU and AU services are unaffected and scheduled tasks are running in those regions. However, users in those regions are still unable to login or access the platform due to the AWS outage, and the outage may also affect agent performance, especially for agents using data sourced from services hosted by AWS. AWS status page: https://health.aws.amazon.com/health/status https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 07:40:00 -0000 https://status.relevanceai.com/incident/746844#4f2bb3bca80b265501410485809ad0deba851e20dd794aa0f4939163c77d84d6 Amazon Web Services is having major operational issues affecting multiple services in its us-east-1 region. Our US services are hosted in this region, and it also serves as a core piece of AWS's global infrastructure. This outage also appears to be affecting many other services, including our login provider and our frontend web host. As a result, access to the Relevance platform is heavily degraded. Our EU and AU services are unaffected and scheduled tasks are running in those regions. However, users in those regions are still unable to login or access the platform due to the AWS outage, and the outage may also affect agent performance, especially for agents using data sourced from services hosted by AWS. AWS status page: https://health.aws.amazon.com/health/status https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 07:40:00 -0000 https://status.relevanceai.com/incident/746844#4f2bb3bca80b265501410485809ad0deba851e20dd794aa0f4939163c77d84d6 Amazon Web Services is having major operational issues affecting multiple services in its us-east-1 region. Our US services are hosted in this region, and it also serves as a core piece of AWS's global infrastructure. This outage also appears to be affecting many other services, including our login provider and our frontend web host. As a result, access to the Relevance platform is heavily degraded. Our EU and AU services are unaffected and scheduled tasks are running in those regions. However, users in those regions are still unable to login or access the platform due to the AWS outage, and the outage may also affect agent performance, especially for agents using data sourced from services hosted by AWS. AWS status page: https://health.aws.amazon.com/health/status https://status.relevanceai.com/ Mon, 20 Oct 2025 07:18:20 +0000 https://status.relevanceai.com/#32ed5ed9c57d62664443ef07cafc93579db272d8b1ea98c4cb59bc648289a72d WorkOS went down https://status.relevanceai.com/ Mon, 20 Oct 2025 07:09:56 +0000 https://status.relevanceai.com/#d24fe003951b86b157ce6c0ee3bbca4e155a264cd8e040fd1a10f1000a966b19 Orb Billing went down https://status.relevanceai.com/ Mon, 20 Oct 2025 07:01:49 +0000 https://status.relevanceai.com/#b7ca2d7e02befdb232d6f87a954c41b50109c195ac92ede6fc6222712c3333d9 Modal went down https://status.relevanceai.com/incident/744414 Thu, 16 Oct 2025 00:33:00 -0000 https://status.relevanceai.com/incident/744414#9e90c5a8cad892ad4bf360ee48eacddab98a37707bf41fba9b23bbf0a2bef3ef OpenAI models in EU region currently can't read attachments due to an OpenAI issue, we are following up with OpenAI. Current workaround is to not use an OpenAI model. https://status.relevanceai.com/incident/735146 Wed, 01 Oct 2025 11:30:00 -0000 https://status.relevanceai.com/incident/735146#c43191c758c3cefa922a258856615e19c10c0a4306b461266fcd17efbc7a9d36 # Incident Report: US Database Cluster Outage ## Summary At approximately 04:10 AEST on 1st of October 2025, Relevance experienced a platform outage when our US database cluster entered a failure state. While the cluster appeared online, it was unable to process operations correctly, which caused the global API to become unavailable by 04:30 AEST. On-call team was automatically paged. They began investigating and identified the issue was in our database infrastructure rather than our application itself. Initial remediation steps did not restore service, and we proceeded with a full database cluster reboot and redeploy of dependent services. This restored the platform to a healthy state by 07:00 AEST. --- ## Timeline (AEST) - **~04:10** – US database cluster entered failure state. - **~04:17** – On-call engineer paged and began investigating. - **~04:30** – Global API became unavailable for users in all three regions. - **~06:00** – AU and EU regions stabilised after user migration. - **~07:00** – US region connections terminated, services redeployed, platform restored. --- ## Impact - Platform outage lasted for ~3 hours. - AU and EU users recovered by ~06:00 AEST; US fully restored at ~07:00 AEST. --- ## Next Steps / Mitigation - We have implemented immediate changes to reduce the likelihood of similar failures. - Additional redundancy has been provisioned in our database cluster. - Monitoring has been expanded to detect conditions that may lead to this type of failure earlier. - Further hardening of the system is planned to improve resilience against provider-level issues. https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 23:25:00 -0000 https://status.relevanceai.com/incident/735146#8c0bbe45c4010950038dedf46ce8bc46d5dded133561c2233d4b37d6b24c1623 All services are now fully operational across all regions. The incident has been resolved, and our team will share a detailed postmortem once it is ready. Thank you for your patience and understanding during this disruption. https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 23:25:00 -0000 https://status.relevanceai.com/incident/735146#8c0bbe45c4010950038dedf46ce8bc46d5dded133561c2233d4b37d6b24c1623 All services are now fully operational across all regions. The incident has been resolved, and our team will share a detailed postmortem once it is ready. Thank you for your patience and understanding during this disruption. https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 21:31:00 -0000 https://status.relevanceai.com/incident/735146#76c30a22095426b12e905694c195c87b3625bcc48c1fb2782c9c40cd67b02764 We’re still investigating the database connection issue. The global API is currently available in the AU and EU regions, while the US region continues to be affected. Our team is actively working on restoring full service in the US and we’ll provide another update soon. https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 21:31:00 -0000 https://status.relevanceai.com/incident/735146#76c30a22095426b12e905694c195c87b3625bcc48c1fb2782c9c40cd67b02764 We’re still investigating the database connection issue. The global API is currently available in the AU and EU regions, while the US region continues to be affected. Our team is actively working on restoring full service in the US and we’ll provide another update soon. https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 18:15:00 -0000 https://status.relevanceai.com/incident/735146#6d5e5ef7b107374948fd4756bb9078dbb1a4ebac13d2032be14eb7bdf2e96c7b We’re investigating an issue with our database connections that is preventing jobs and triggers from synchronising. Our team is actively working on identifying the cause and restoring normal service. We’ll share another update shortly. https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 18:15:00 -0000 https://status.relevanceai.com/incident/735146#6d5e5ef7b107374948fd4756bb9078dbb1a4ebac13d2032be14eb7bdf2e96c7b We’re investigating an issue with our database connections that is preventing jobs and triggers from synchronising. Our team is actively working on identifying the cause and restoring normal service. We’ll share another update shortly. https://status.relevanceai.com/incident/734681 Mon, 29 Sep 2025 20:00:00 -0000 https://status.relevanceai.com/incident/734681#f5ef62c88c564677718ad649b7a81ff18052bce5e6cb6d2e2018f1a2badd3d08 # Incident Report: Feature Flag Provider Outage ## Summary At ~17:00 UTC, our feature flag provider experienced an outage that led to elevated errors and slower response times in their API. Our caching system initially mitigated the impact, but as the outage worsened, cached values began to expire, resulting in elevated latency and slowness across our platform. Normal service was restored by ~18:40 UTC. --- ## Timeline (UTC) - **17:00** – Feature flag provider outage begins, causing elevated errors and slower API responses. - **17:00–18:00** – Our caching systems mitigated the impact by serving cached flag values. - **18:00–18:30** – Cached values expired, causing platform jobs to take longer and resulting in elevated latency and platform slowness. - **~18:30** – Provider mitigated their outage and restored normal service. - **18:40** – Platform throughput automatically recovered; normal service resumed. --- ## Impact - The US region was most heavily affected. - EU and AU regions experienced only minor impact. - Platform latency and job execution times were elevated for ~30 minutes until recovery. --- ## Next Steps / Mitigation - We are implementing additional safeguards to further reduce our dependency on the provider. - These mitigations will help minimize and ultimately eliminate similar risks in the future. https://status.relevanceai.com/incident/734681 Mon, 29 Sep 2025 18:30:00 -0000 https://status.relevanceai.com/incident/734681#7fe29195a261eb95e11e119b6cf5379b88ec5dde9293b8949a145802e063f540 We’re back! API performance should now be stable. Thanks for bearing with us during the disruption. https://status.relevanceai.com/incident/734681 Mon, 29 Sep 2025 18:00:00 -0000 https://status.relevanceai.com/incident/734681#4faef8c8d42755da83eacc50c7c1f96d4583154e9ea7a8f2c0904aa450fd30a5 We’re investigating an issue with our API that is causing increased latency and degraded performance for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.relevanceai.com/incident/547178 Thu, 17 Apr 2025 20:55:00 -0000 https://status.relevanceai.com/incident/547178#a599a0a9031f94168b1b221640bbc42305d485ecb6fab44421be1c03c7ead6dd At 1:30pm EST, we had a 5x burst increase in agent and tool tasks running in the US region. Our infrastructure automatically scaled to handle the increased load, but tasks experienced slower than usual execution times for about 30 minutes as the scaling kicked in to eliminate the queue entirely. We've doubled our standing compute capacity to better handle these bursts. https://status.relevanceai.com/incident/547178 Thu, 17 Apr 2025 20:00:00 -0000 https://status.relevanceai.com/incident/547178#13a47d44710952179024ff20342dcc6185cfaf79525fd16ddc4083c8cf4304ba Tasks are experiencing slower than usual execution times. https://status.relevanceai.com/incident/546468 Thu, 17 Apr 2025 00:00:00 -0000 https://status.relevanceai.com/incident/546468#f99d566de4063d7b895c683eb2878c89d2d53a7ed2eda698876eb15efaa08e1f The issue with agent and tool-runs have been remediated. https://status.relevanceai.com/incident/546468 Thu, 17 Apr 2025 00:00:00 -0000 https://status.relevanceai.com/incident/546468#f99d566de4063d7b895c683eb2878c89d2d53a7ed2eda698876eb15efaa08e1f The issue with agent and tool-runs have been remediated. https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 23:00:00 -0000 https://status.relevanceai.com/incident/546468#58933342e530723423de15a4f3197fe310e2ab9e5d3afb42a33eac189fab8094 Agents and tool-step executions are recovering. https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 23:00:00 -0000 https://status.relevanceai.com/incident/546468#58933342e530723423de15a4f3197fe310e2ab9e5d3afb42a33eac189fab8094 Agents and tool-step executions are recovering. https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 22:20:00 -0000 https://status.relevanceai.com/incident/546468#1137bee692c9e451b29f912b1ad42f627567c94ba46c9343747e6093fcc99d9b The issue has been identified and a fix is being rolled out. https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 22:20:00 -0000 https://status.relevanceai.com/incident/546468#1137bee692c9e451b29f912b1ad42f627567c94ba46c9343747e6093fcc99d9b The issue has been identified and a fix is being rolled out. https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 14:00:00 -0000 https://status.relevanceai.com/incident/546468#61f5525fc27926f6c23e19e27c250489ed095611b6c9cfd40b57e564b2814af2 We are currently investigating an issue with a delay in agents and tool-run tasks being scheduled for execution The incident was acknowledged by the on-call engineer. https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 14:00:00 -0000 https://status.relevanceai.com/incident/546468#61f5525fc27926f6c23e19e27c250489ed095611b6c9cfd40b57e564b2814af2 We are currently investigating an issue with a delay in agents and tool-run tasks being scheduled for execution The incident was acknowledged by the on-call engineer.