Incidents | Relevance AI Incidents reported on status page for Relevance AI https://status.relevanceai.com/ en A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Mon, 09 Mar 2026 04:28:00 -0000 https://status.relevanceai.com/incident/841723#4599fdd639cd2888855eb2e5e254b43e0ca2e916e7c8dbd18a341b10c310fe2c Issues has been fixed with a patch deployment. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Mon, 09 Mar 2026 04:28:00 -0000 https://status.relevanceai.com/incident/841723#4599fdd639cd2888855eb2e5e254b43e0ca2e916e7c8dbd18a341b10c310fe2c Issues has been fixed with a patch deployment. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Mon, 09 Mar 2026 04:28:00 -0000 https://status.relevanceai.com/incident/841723#4599fdd639cd2888855eb2e5e254b43e0ca2e916e7c8dbd18a341b10c310fe2c Issues has been fixed with a patch deployment. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Mon, 09 Mar 2026 04:18:00 -0000 https://status.relevanceai.com/incident/841723#9e479120f8c083ca4fb08ad7062ddfb57e66be04957b290a3785ec4865005325 A small number of projects are unable to list agents. However, agents are still active and running. We are investigating the issue. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Mon, 09 Mar 2026 04:18:00 -0000 https://status.relevanceai.com/incident/841723#9e479120f8c083ca4fb08ad7062ddfb57e66be04957b290a3785ec4865005325 A small number of projects are unable to list agents. However, agents are still active and running. We are investigating the issue. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Mon, 09 Mar 2026 04:18:00 -0000 https://status.relevanceai.com/incident/841723#9e479120f8c083ca4fb08ad7062ddfb57e66be04957b290a3785ec4865005325 A small number of projects are unable to list agents. However, agents are still active and running. We are investigating the issue. Modal recovered https://status.relevanceai.com/ Mon, 09 Mar 2026 04:09:21 +0000 https://status.relevanceai.com/#9bbebb29f709e673f4101ba124351a2a3ca35dbd38c6ed15e31bcca91012f29d Modal recovered Modal went down https://status.relevanceai.com/ Mon, 09 Mar 2026 03:33:22 +0000 https://status.relevanceai.com/#9bbebb29f709e673f4101ba124351a2a3ca35dbd38c6ed15e31bcca91012f29d Modal went down Anthropic went down https://status.relevanceai.com/ Sun, 08 Mar 2026 17:58:19 +0000 https://status.relevanceai.com/#fbd5e4aff7115cce4990af14367323ca208e875b572afc8fd0415d013212da3e Anthropic went down Anthropic recovered https://status.relevanceai.com/ Sun, 08 Mar 2026 15:50:17 +0000 https://status.relevanceai.com/#514b05c6f374366678739ed1fb79c07c611e0f9d59bd5ffc69c4b324d80da41b Anthropic recovered Orb Billing recovered https://status.relevanceai.com/ Sat, 07 Mar 2026 13:57:40 +0000 https://status.relevanceai.com/#0956c10945e223817cf685e5d16be99aeca59eb5518babc9ce4c5fce5907dbe2 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Sat, 07 Mar 2026 13:05:41 +0000 https://status.relevanceai.com/#0956c10945e223817cf685e5d16be99aeca59eb5518babc9ce4c5fce5907dbe2 Orb Billing went down Anthropic went down https://status.relevanceai.com/ Fri, 06 Mar 2026 17:17:17 +0000 https://status.relevanceai.com/#514b05c6f374366678739ed1fb79c07c611e0f9d59bd5ffc69c4b324d80da41b Anthropic went down Anthropic recovered https://status.relevanceai.com/ Fri, 06 Mar 2026 16:24:17 +0000 https://status.relevanceai.com/#32d142deb3a14e09725fedd6f509c8c794bcf4913d5f03638612d483e7c928fb Anthropic recovered Anthropic went down https://status.relevanceai.com/ Fri, 06 Mar 2026 15:35:22 +0000 https://status.relevanceai.com/#32d142deb3a14e09725fedd6f509c8c794bcf4913d5f03638612d483e7c928fb Anthropic went down Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Fri, 06 Mar 2026 04:26:00 -0000 https://status.relevanceai.com/incident/839758#6cbbad5a90a09737b946e095b5f6a54d857c561049ae682f870116a86dbab939 Users cannot add any Pipedream steps to tools in any region. We're investigating the issue, and other integrations are not affected. Update: We have identified the cause and are deploying a fix. Update: The incident has been resolved, all systems operational Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Fri, 06 Mar 2026 04:26:00 -0000 https://status.relevanceai.com/incident/839758#6cbbad5a90a09737b946e095b5f6a54d857c561049ae682f870116a86dbab939 Users cannot add any Pipedream steps to tools in any region. We're investigating the issue, and other integrations are not affected. Update: We have identified the cause and are deploying a fix. Update: The incident has been resolved, all systems operational Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Fri, 06 Mar 2026 04:26:00 -0000 https://status.relevanceai.com/incident/839758#6cbbad5a90a09737b946e095b5f6a54d857c561049ae682f870116a86dbab939 Users cannot add any Pipedream steps to tools in any region. We're investigating the issue, and other integrations are not affected. Update: We have identified the cause and are deploying a fix. Update: The incident has been resolved, all systems operational A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 22:03:00 -0000 https://status.relevanceai.com/incident/841723#21f96689cea8674e944ac9dbafec277522a78e075061fb248db1f9e267e50735 We have resolved the incident. Projects with Gemini agents can now list agents again. We apologise for the inconvenience. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 22:03:00 -0000 https://status.relevanceai.com/incident/841723#21f96689cea8674e944ac9dbafec277522a78e075061fb248db1f9e267e50735 We have resolved the incident. Projects with Gemini agents can now list agents again. We apologise for the inconvenience. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 22:03:00 -0000 https://status.relevanceai.com/incident/841723#21f96689cea8674e944ac9dbafec277522a78e075061fb248db1f9e267e50735 We have resolved the incident. Projects with Gemini agents can now list agents again. We apologise for the inconvenience. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 21:39:00 -0000 https://status.relevanceai.com/incident/841723#88ef60dcdb90cd4867971d5a0525835298376c138de580750faa7d3ad118a698 We have identified the fix works. It will be released to customers in approximately 1 hour. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 21:39:00 -0000 https://status.relevanceai.com/incident/841723#88ef60dcdb90cd4867971d5a0525835298376c138de580750faa7d3ad118a698 We have identified the fix works. It will be released to customers in approximately 1 hour. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 21:39:00 -0000 https://status.relevanceai.com/incident/841723#88ef60dcdb90cd4867971d5a0525835298376c138de580750faa7d3ad118a698 We have identified the fix works. It will be released to customers in approximately 1 hour. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 21:14:00 -0000 https://status.relevanceai.com/incident/841723#0073f0086f46203d6028d07f3ddc38f0dae046ff33135a6e79b705d37c4830d7 Some projects with Gemini agents cannot list agents. We have identified the issue and are fixing it. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 21:14:00 -0000 https://status.relevanceai.com/incident/841723#0073f0086f46203d6028d07f3ddc38f0dae046ff33135a6e79b705d37c4830d7 Some projects with Gemini agents cannot list agents. We have identified the issue and are fixing it. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 21:14:00 -0000 https://status.relevanceai.com/incident/841723#0073f0086f46203d6028d07f3ddc38f0dae046ff33135a6e79b705d37c4830d7 Some projects with Gemini agents cannot list agents. We have identified the issue and are fixing it. A small number of projects are unable to list agents https://status.relevanceai.com/incident/841723 Thu, 05 Mar 2026 20:48:00 -0000 https://status.relevanceai.com/incident/841723#034ce7a0bb88ef46acdd15deccb095daab1363677f0d5000598f4b564a903d09 A small number of projects in the US region are unable to list agents. However, agents are still active and running. We are investigating the issue. Orb Billing recovered https://status.relevanceai.com/ Thu, 05 Mar 2026 15:53:35 +0000 https://status.relevanceai.com/#c071ef6212e4dfb7f516095e218b70240f72e277bad99beb1390479eb2db1299 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Thu, 05 Mar 2026 15:43:52 +0000 https://status.relevanceai.com/#c071ef6212e4dfb7f516095e218b70240f72e277bad99beb1390479eb2db1299 Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Thu, 05 Mar 2026 15:36:55 +0000 https://status.relevanceai.com/#d9cccb40bad8e283905a96c7f4e97b3a20441ffe4c89ef4c19ad54bd75037098 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Thu, 05 Mar 2026 15:28:34 +0000 https://status.relevanceai.com/#d9cccb40bad8e283905a96c7f4e97b3a20441ffe4c89ef4c19ad54bd75037098 Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Thu, 05 Mar 2026 15:18:38 +0000 https://status.relevanceai.com/#2f6cf3ef2ae36f86271f9169aa2c0f77185054ee68443afb458980d23f34e8e1 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Thu, 05 Mar 2026 15:08:33 +0000 https://status.relevanceai.com/#2f6cf3ef2ae36f86271f9169aa2c0f77185054ee68443afb458980d23f34e8e1 Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Thu, 05 Mar 2026 00:13:38 +0000 https://status.relevanceai.com/#32fbd8596083a138830cfff8a70939afc5923e1b25d0235a6b7a1674a352edd2 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Thu, 05 Mar 2026 00:08:30 +0000 https://status.relevanceai.com/#32fbd8596083a138830cfff8a70939afc5923e1b25d0235a6b7a1674a352edd2 Orb Billing went down Anthropic recovered https://status.relevanceai.com/ Wed, 04 Mar 2026 17:02:17 +0000 https://status.relevanceai.com/#6d38a9df7c677b4656f2a0018611692796a9ff686bb9e5ee62649f2730b28e8b Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 04 Mar 2026 14:15:16 +0000 https://status.relevanceai.com/#6d38a9df7c677b4656f2a0018611692796a9ff686bb9e5ee62649f2730b28e8b Anthropic went down Anthropic recovered https://status.relevanceai.com/ Wed, 04 Mar 2026 08:33:12 +0000 https://status.relevanceai.com/#feb4690da14a4bb9d229e4804d5698c5534860cfeb3b34edb3136f5de2a19190 Anthropic recovered Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 08:04:00 -0000 https://status.relevanceai.com/incident/839758#9fd309e0d1a0f293f03412dd8769eb55bd3e45ce38d650a0973f6ba750744fe5 We have resolved the incident. Pipedream steps are now available to select again in the tool builder and agent builder. We apologise for the inconvenience. Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 08:04:00 -0000 https://status.relevanceai.com/incident/839758#9fd309e0d1a0f293f03412dd8769eb55bd3e45ce38d650a0973f6ba750744fe5 We have resolved the incident. Pipedream steps are now available to select again in the tool builder and agent builder. We apologise for the inconvenience. Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 08:04:00 -0000 https://status.relevanceai.com/incident/839758#9fd309e0d1a0f293f03412dd8769eb55bd3e45ce38d650a0973f6ba750744fe5 We have resolved the incident. Pipedream steps are now available to select again in the tool builder and agent builder. We apologise for the inconvenience. Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 06:45:00 -0000 https://status.relevanceai.com/incident/839758#beb6501bcd40941b7750126b36f34bdf3b9ca1bd23034bc19f0621890f43a9e8 We have identified the problem, and are currently fixing it. We expect this to be released in 1 hour. Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 06:45:00 -0000 https://status.relevanceai.com/incident/839758#beb6501bcd40941b7750126b36f34bdf3b9ca1bd23034bc19f0621890f43a9e8 We have identified the problem, and are currently fixing it. We expect this to be released in 1 hour. Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 06:45:00 -0000 https://status.relevanceai.com/incident/839758#beb6501bcd40941b7750126b36f34bdf3b9ca1bd23034bc19f0621890f43a9e8 We have identified the problem, and are currently fixing it. We expect this to be released in 1 hour. Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 05:53:00 -0000 https://status.relevanceai.com/incident/839758#6bc0dd77c96dca429691ebd4a3f8abda4da907aa52b90a2a664ddbda11a89925 Users cannot add any Pipedream steps to tools in any region. We're investigating the issue, and other integrations are not affected. Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 05:53:00 -0000 https://status.relevanceai.com/incident/839758#6bc0dd77c96dca429691ebd4a3f8abda4da907aa52b90a2a664ddbda11a89925 Users cannot add any Pipedream steps to tools in any region. We're investigating the issue, and other integrations are not affected. Users cannot add Pipedream steps to tools or agents https://status.relevanceai.com/incident/839758 Wed, 04 Mar 2026 05:53:00 -0000 https://status.relevanceai.com/incident/839758#6bc0dd77c96dca429691ebd4a3f8abda4da907aa52b90a2a664ddbda11a89925 Users cannot add any Pipedream steps to tools in any region. We're investigating the issue, and other integrations are not affected. Anthropic went down https://status.relevanceai.com/ Tue, 03 Mar 2026 16:50:18 +0000 https://status.relevanceai.com/#feb4690da14a4bb9d229e4804d5698c5534860cfeb3b34edb3136f5de2a19190 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Tue, 03 Mar 2026 16:40:11 +0000 https://status.relevanceai.com/#bde2f6fdb4bea45f3649681c2ce49b78c06d68654bba243af1ad552dd391e8c5 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 03 Mar 2026 14:52:12 +0000 https://status.relevanceai.com/#bde2f6fdb4bea45f3649681c2ce49b78c06d68654bba243af1ad552dd391e8c5 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Tue, 03 Mar 2026 14:30:13 +0000 https://status.relevanceai.com/#d8f5b29224d84691ca048511f4ee991cb864524beccbcbbe60a9494282368290 Anthropic recovered Orb Billing recovered https://status.relevanceai.com/ Tue, 03 Mar 2026 11:58:38 +0000 https://status.relevanceai.com/#cddda841279c095dd676c1ae6773747be47a484ed8ede6fea3c197eb66d45c3e Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Tue, 03 Mar 2026 08:20:33 +0000 https://status.relevanceai.com/#cddda841279c095dd676c1ae6773747be47a484ed8ede6fea3c197eb66d45c3e Orb Billing went down Anthropic went down https://status.relevanceai.com/ Tue, 03 Mar 2026 03:16:12 +0000 https://status.relevanceai.com/#d8f5b29224d84691ca048511f4ee991cb864524beccbcbbe60a9494282368290 Anthropic went down Modal recovered https://status.relevanceai.com/ Mon, 02 Mar 2026 22:45:21 +0000 https://status.relevanceai.com/#301d8cb66eeca2973be439d117e48154aedd6d122d1b0e99a5336fb1f37de410 Modal recovered Modal went down https://status.relevanceai.com/ Mon, 02 Mar 2026 21:18:32 +0000 https://status.relevanceai.com/#301d8cb66eeca2973be439d117e48154aedd6d122d1b0e99a5336fb1f37de410 Modal went down Anthropic recovered https://status.relevanceai.com/ Mon, 02 Mar 2026 21:17:33 +0000 https://status.relevanceai.com/#72a04915c710d0e9bb1bc6b13b90d28f2452915a3fef49f2d709aa5d42f59905 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Mon, 02 Mar 2026 16:51:13 +0000 https://status.relevanceai.com/#72a04915c710d0e9bb1bc6b13b90d28f2452915a3fef49f2d709aa5d42f59905 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Mon, 02 Mar 2026 15:51:16 +0000 https://status.relevanceai.com/#4a4a04fe469de401257ba72a8842f1e53bbb6b9105b60349053a1eb244fece86 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Mon, 02 Mar 2026 11:50:25 +0000 https://status.relevanceai.com/#4a4a04fe469de401257ba72a8842f1e53bbb6b9105b60349053a1eb244fece86 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Sat, 28 Feb 2026 18:35:38 +0000 https://status.relevanceai.com/#27349d3f38a5b7d1b96dc78107eb17ee131a2c1b95ed4395e32b893eb7dc3f2d Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sat, 28 Feb 2026 18:10:19 +0000 https://status.relevanceai.com/#27349d3f38a5b7d1b96dc78107eb17ee131a2c1b95ed4395e32b893eb7dc3f2d Anthropic went down Anthropic recovered https://status.relevanceai.com/ Sat, 28 Feb 2026 15:51:13 +0000 https://status.relevanceai.com/#79fbdb471ecf7ff66858ba18ad036580c70726fc25b1d1cddc2d3769a47b66e4 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sat, 28 Feb 2026 12:58:19 +0000 https://status.relevanceai.com/#79fbdb471ecf7ff66858ba18ad036580c70726fc25b1d1cddc2d3769a47b66e4 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Fri, 27 Feb 2026 19:44:12 +0000 https://status.relevanceai.com/#e1fb35d8978d645956c83ba9145f876d403fc098e53986d9c692a848c1accf5c Anthropic recovered Anthropic went down https://status.relevanceai.com/ Fri, 27 Feb 2026 19:33:14 +0000 https://status.relevanceai.com/#e1fb35d8978d645956c83ba9145f876d403fc098e53986d9c692a848c1accf5c Anthropic went down Anthropic recovered https://status.relevanceai.com/ Fri, 27 Feb 2026 17:22:20 +0000 https://status.relevanceai.com/#20de95b46bc7cdc075dcb547eafb1bca6fed3d60f7a24e32dd23cd719b2f3211 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Thu, 26 Feb 2026 15:57:17 +0000 https://status.relevanceai.com/#20de95b46bc7cdc075dcb547eafb1bca6fed3d60f7a24e32dd23cd719b2f3211 Anthropic went down Orb Billing recovered https://status.relevanceai.com/ Thu, 26 Feb 2026 05:00:33 +0000 https://status.relevanceai.com/#8292ae43360a23aff7ad04a1c7d932ec065004e23cae23f044d99a2d43897d42 Orb Billing recovered Modal recovered https://status.relevanceai.com/ Thu, 26 Feb 2026 02:18:31 +0000 https://status.relevanceai.com/#b55678a7d254404fdaebd5f5d0a408d0c5eb768d80e0247a754c4a197cbe98e7 Modal recovered Modal went down https://status.relevanceai.com/ Thu, 26 Feb 2026 01:59:23 +0000 https://status.relevanceai.com/#b55678a7d254404fdaebd5f5d0a408d0c5eb768d80e0247a754c4a197cbe98e7 Modal went down Orb Billing went down https://status.relevanceai.com/ Thu, 26 Feb 2026 01:01:38 +0000 https://status.relevanceai.com/#8292ae43360a23aff7ad04a1c7d932ec065004e23cae23f044d99a2d43897d42 Orb Billing went down Anthropic recovered https://status.relevanceai.com/ Wed, 25 Feb 2026 23:55:17 +0000 https://status.relevanceai.com/#d0140f59dad8657b829eef1af4507dbbdb033b6401f2d5eeb648e966c82f90ab Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 25 Feb 2026 13:59:15 +0000 https://status.relevanceai.com/#d0140f59dad8657b829eef1af4507dbbdb033b6401f2d5eeb648e966c82f90ab Anthropic went down Orb Billing recovered https://status.relevanceai.com/ Tue, 24 Feb 2026 22:28:33 +0000 https://status.relevanceai.com/#3995ad25f732458766f5d6621a03d03a69dbd997ac423559d09297a8f5e231f1 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Tue, 24 Feb 2026 22:18:36 +0000 https://status.relevanceai.com/#3995ad25f732458766f5d6621a03d03a69dbd997ac423559d09297a8f5e231f1 Orb Billing went down Anthropic recovered https://status.relevanceai.com/ Tue, 24 Feb 2026 13:27:17 +0000 https://status.relevanceai.com/#f062f7f346db2233ac48ea26f49456aa65433115801025cd9d2e915d105a3e2f Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 24 Feb 2026 12:23:20 +0000 https://status.relevanceai.com/#f062f7f346db2233ac48ea26f49456aa65433115801025cd9d2e915d105a3e2f Anthropic went down Anthropic recovered https://status.relevanceai.com/ Tue, 24 Feb 2026 11:52:13 +0000 https://status.relevanceai.com/#b001cb88c3ac43ea07530758bc7bed65b0b841f252630507dfffe88a48347ab7 Anthropic recovered WorkOS recovered https://status.relevanceai.com/ Tue, 24 Feb 2026 11:25:26 +0000 https://status.relevanceai.com/#37ccb37e25e785c0011b9d55e106e821225b439ab1a11a7ac44b2ba5c6469d75 WorkOS recovered WorkOS went down https://status.relevanceai.com/ Tue, 24 Feb 2026 10:12:33 +0000 https://status.relevanceai.com/#37ccb37e25e785c0011b9d55e106e821225b439ab1a11a7ac44b2ba5c6469d75 WorkOS went down Pipedream recovered https://status.relevanceai.com/ Tue, 24 Feb 2026 00:46:30 +0000 https://status.relevanceai.com/#40cdc62d025008c29dec3bed70f0d3d38ccdf39f73c43b41211f4d1caf81e650 Pipedream recovered Pipedream went down https://status.relevanceai.com/ Tue, 24 Feb 2026 00:39:31 +0000 https://status.relevanceai.com/#40cdc62d025008c29dec3bed70f0d3d38ccdf39f73c43b41211f4d1caf81e650 Pipedream went down Serper recovered https://status.relevanceai.com/ Sun, 22 Feb 2026 00:31:10 +0000 https://status.relevanceai.com/#478d8e6d53322b6c69e75e0b8f690e59cafa345932110cd703c58ddca4eb943e Serper recovered Serper went down https://status.relevanceai.com/ Sun, 22 Feb 2026 00:03:03 +0000 https://status.relevanceai.com/#478d8e6d53322b6c69e75e0b8f690e59cafa345932110cd703c58ddca4eb943e Serper went down Serper recovered https://status.relevanceai.com/ Sat, 21 Feb 2026 23:51:01 +0000 https://status.relevanceai.com/#1ddd807bbad83b64ca171ecdb008bb5a115133487db3f5264a756319433b26fc Serper recovered Serper went down https://status.relevanceai.com/ Sat, 21 Feb 2026 23:32:08 +0000 https://status.relevanceai.com/#1ddd807bbad83b64ca171ecdb008bb5a115133487db3f5264a756319433b26fc Serper went down Orb Billing recovered https://status.relevanceai.com/ Sat, 21 Feb 2026 01:08:31 +0000 https://status.relevanceai.com/#dc9b6deae6298fc144ab338f7de5f45b62b82bdddc36f621b8fe565099651d7f Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Sat, 21 Feb 2026 00:25:34 +0000 https://status.relevanceai.com/#dc9b6deae6298fc144ab338f7de5f45b62b82bdddc36f621b8fe565099651d7f Orb Billing went down Modal recovered https://status.relevanceai.com/ Fri, 20 Feb 2026 18:48:27 +0000 https://status.relevanceai.com/#b20fd785d12b04d9558892a9db3872ebaca8b48edf0350458e0e0ee202219bc9 Modal recovered Modal went down https://status.relevanceai.com/ Fri, 20 Feb 2026 16:40:31 +0000 https://status.relevanceai.com/#b20fd785d12b04d9558892a9db3872ebaca8b48edf0350458e0e0ee202219bc9 Modal went down Orb Billing recovered https://status.relevanceai.com/ Fri, 20 Feb 2026 03:23:39 +0000 https://status.relevanceai.com/#a0b6cd7c1cd737960dc2cc2b16b3609b33b193358b794098809293a733492d25 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Fri, 20 Feb 2026 02:33:36 +0000 https://status.relevanceai.com/#a0b6cd7c1cd737960dc2cc2b16b3609b33b193358b794098809293a733492d25 Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Fri, 20 Feb 2026 02:18:34 +0000 https://status.relevanceai.com/#919c2666c709364b722675c32ad5bcb11028eb46972d5fe4036e17aeefa523c9 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Fri, 20 Feb 2026 02:08:34 +0000 https://status.relevanceai.com/#919c2666c709364b722675c32ad5bcb11028eb46972d5fe4036e17aeefa523c9 Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Wed, 18 Feb 2026 04:46:37 +0000 https://status.relevanceai.com/#d5d9b80b0730d59ece1f428183102dc86aa0d39e60257c4221a5c921de1fe466 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Wed, 18 Feb 2026 03:01:33 +0000 https://status.relevanceai.com/#d5d9b80b0730d59ece1f428183102dc86aa0d39e60257c4221a5c921de1fe466 Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Wed, 18 Feb 2026 02:43:40 +0000 https://status.relevanceai.com/#4a6c874ae62102ce11b0174aad8a480082d32f4db4c202eaa027365ebb3d35b9 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Wed, 18 Feb 2026 02:33:36 +0000 https://status.relevanceai.com/#4a6c874ae62102ce11b0174aad8a480082d32f4db4c202eaa027365ebb3d35b9 Orb Billing went down Anthropic went down https://status.relevanceai.com/ Tue, 17 Feb 2026 13:14:14 +0000 https://status.relevanceai.com/#b001cb88c3ac43ea07530758bc7bed65b0b841f252630507dfffe88a48347ab7 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Mon, 16 Feb 2026 19:16:09 +0000 https://status.relevanceai.com/#53eb356c85bd0b4a21ce23ab1d256231e66fa8256e6f53332d2252d76cb20aa3 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Mon, 16 Feb 2026 16:06:14 +0000 https://status.relevanceai.com/#53eb356c85bd0b4a21ce23ab1d256231e66fa8256e6f53332d2252d76cb20aa3 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Mon, 16 Feb 2026 15:08:09 +0000 https://status.relevanceai.com/#7b85b65aabd3399bf175b3a77892008f123d3cc359e2e579a36741cc2ab43029 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Mon, 16 Feb 2026 14:36:08 +0000 https://status.relevanceai.com/#7b85b65aabd3399bf175b3a77892008f123d3cc359e2e579a36741cc2ab43029 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Sat, 14 Feb 2026 16:40:27 +0000 https://status.relevanceai.com/#c74e9ea1713d677c6d582cdd40600f2398673c2a9d7f07d4428054c85622d03d Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sat, 14 Feb 2026 16:14:11 +0000 https://status.relevanceai.com/#c74e9ea1713d677c6d582cdd40600f2398673c2a9d7f07d4428054c85622d03d Anthropic went down Anthropic recovered https://status.relevanceai.com/ Sat, 14 Feb 2026 08:45:21 +0000 https://status.relevanceai.com/#2d8e10594fbed9ec6919bb1c9ba64094392d863c1abf4256f17ff4b10c1173d3 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sat, 14 Feb 2026 07:28:24 +0000 https://status.relevanceai.com/#2d8e10594fbed9ec6919bb1c9ba64094392d863c1abf4256f17ff4b10c1173d3 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Fri, 13 Feb 2026 23:22:17 +0000 https://status.relevanceai.com/#9af9656f29127e2b0631eecae5b0fb1265e9fa36b7569c06d0075bb5d3d26246 Anthropic recovered Orb Billing recovered https://status.relevanceai.com/ Fri, 13 Feb 2026 22:49:37 +0000 https://status.relevanceai.com/#3b5f31f0c8852154f697ab9bb90a440be9f8f50001a428e9830c67cf2b40f02b Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Fri, 13 Feb 2026 22:37:36 +0000 https://status.relevanceai.com/#3b5f31f0c8852154f697ab9bb90a440be9f8f50001a428e9830c67cf2b40f02b Orb Billing went down Anthropic went down https://status.relevanceai.com/ Fri, 13 Feb 2026 17:14:10 +0000 https://status.relevanceai.com/#9af9656f29127e2b0631eecae5b0fb1265e9fa36b7569c06d0075bb5d3d26246 Anthropic went down GPT models are currently not responsive https://status.relevanceai.com/incident/824891 Fri, 13 Feb 2026 15:37:00 -0000 https://status.relevanceai.com/incident/824891#78c735e1f3f8db325bdb505690116d5ba863f92f426f872b112798cb7533aa7c GPT models are now confirmed to be responsive in all regions. GPT models are currently not responsive https://status.relevanceai.com/incident/824891 Fri, 13 Feb 2026 15:25:00 -0000 https://status.relevanceai.com/incident/824891#6eb3a3fcd9490f061de04e34cb5c391d557a2e89337d54b5606b46a4f1b033b7 Responses are now coming through in EU and checks being ran on US and AU regions. Monitoring to confirm issue has been resolved. GPT models are currently not responsive https://status.relevanceai.com/incident/824891 Fri, 13 Feb 2026 14:21:00 -0000 https://status.relevanceai.com/incident/824891#46adc4d03661d82b050f90a11bafbf4b11adf8be8d9b9dc2d525a24c9e144e5e Requests made to GPT models on OpenAI are not responding. This does not impact Azure OpenAI. Anthropic recovered https://status.relevanceai.com/ Thu, 12 Feb 2026 15:19:16 +0000 https://status.relevanceai.com/#e47442eed2dd48f5e4e4c5653102a5e883e28d271f4b252634f70ccd53115cbd Anthropic recovered Anthropic went down https://status.relevanceai.com/ Thu, 12 Feb 2026 14:19:16 +0000 https://status.relevanceai.com/#e47442eed2dd48f5e4e4c5653102a5e883e28d271f4b252634f70ccd53115cbd Anthropic went down Anthropic recovered https://status.relevanceai.com/ Wed, 11 Feb 2026 15:44:20 +0000 https://status.relevanceai.com/#d192adb9009630d7cefd387848562815499fc376b40b1d2211f761fc66bbdfb6 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 11 Feb 2026 13:23:19 +0000 https://status.relevanceai.com/#d192adb9009630d7cefd387848562815499fc376b40b1d2211f761fc66bbdfb6 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Wed, 11 Feb 2026 08:38:17 +0000 https://status.relevanceai.com/#71865ae7342f9b9c3acf20d1c1a021419bb999ee1c5138c88e838e3e91c6d03c Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 11 Feb 2026 08:22:11 +0000 https://status.relevanceai.com/#71865ae7342f9b9c3acf20d1c1a021419bb999ee1c5138c88e838e3e91c6d03c Anthropic went down Anthropic recovered https://status.relevanceai.com/ Wed, 11 Feb 2026 05:43:12 +0000 https://status.relevanceai.com/#e7008f6b3fb2a1337dadc8a2ee01beee92f72d42d073ba946edf75109a24c766 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 10 Feb 2026 22:12:19 +0000 https://status.relevanceai.com/#e7008f6b3fb2a1337dadc8a2ee01beee92f72d42d073ba946edf75109a24c766 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Tue, 10 Feb 2026 16:29:21 +0000 https://status.relevanceai.com/#db7ec8c1006c38d7c5f1b099bb15c6e99d18044a307a9cd82c42693f7aec5ea5 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 10 Feb 2026 11:24:17 +0000 https://status.relevanceai.com/#db7ec8c1006c38d7c5f1b099bb15c6e99d18044a307a9cd82c42693f7aec5ea5 Anthropic went down Pipedream recovered https://status.relevanceai.com/ Mon, 09 Feb 2026 17:36:32 +0000 https://status.relevanceai.com/#fd055ab9b08364219fad04b25c80f7d96c7e652170832f4489dffca9a3e9bf7b Pipedream recovered Pipedream went down https://status.relevanceai.com/ Mon, 09 Feb 2026 12:22:34 +0000 https://status.relevanceai.com/#fd055ab9b08364219fad04b25c80f7d96c7e652170832f4489dffca9a3e9bf7b Pipedream went down Pipedream recovered https://status.relevanceai.com/ Sun, 08 Feb 2026 18:52:32 +0000 https://status.relevanceai.com/#745c19473f9972f83a83757c1855073954fe86b19e6a0be4cd95a84d68c3e8e0 Pipedream recovered Pipedream went down https://status.relevanceai.com/ Sun, 08 Feb 2026 18:40:28 +0000 https://status.relevanceai.com/#745c19473f9972f83a83757c1855073954fe86b19e6a0be4cd95a84d68c3e8e0 Pipedream went down Anthropic recovered https://status.relevanceai.com/ Sat, 07 Feb 2026 16:32:16 +0000 https://status.relevanceai.com/#fb26c97b036a6483ab4c27209b51ecb385c26bfdf07d639a3cbdc160d47907e0 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sat, 07 Feb 2026 16:00:18 +0000 https://status.relevanceai.com/#fb26c97b036a6483ab4c27209b51ecb385c26bfdf07d639a3cbdc160d47907e0 Anthropic went down Modal recovered https://status.relevanceai.com/ Fri, 06 Feb 2026 22:07:29 +0000 https://status.relevanceai.com/#26a78cb5cd623b89f193f5dc3c3ff39d483ddae0a364257f6feed516c1037ca1 Modal recovered Modal went down https://status.relevanceai.com/ Fri, 06 Feb 2026 21:59:08 +0000 https://status.relevanceai.com/#26a78cb5cd623b89f193f5dc3c3ff39d483ddae0a364257f6feed516c1037ca1 Modal went down Anthropic recovered https://status.relevanceai.com/ Thu, 05 Feb 2026 20:33:15 +0000 https://status.relevanceai.com/#c213e393897fe5c7a0df3c0b5063244454216c236bd597f2e3d68b05be5ce96d Anthropic recovered Anthropic went down https://status.relevanceai.com/ Thu, 05 Feb 2026 15:59:17 +0000 https://status.relevanceai.com/#c213e393897fe5c7a0df3c0b5063244454216c236bd597f2e3d68b05be5ce96d Anthropic went down AU API recovered https://status.relevanceai.com/ Thu, 05 Feb 2026 08:53:57 +0000 https://status.relevanceai.com/#4334295d2685da22a5f6cea59228d3ca705ead74abab7d1266d3db806c01d453 AU API recovered EU API recovered https://status.relevanceai.com/ Thu, 05 Feb 2026 08:52:23 +0000 https://status.relevanceai.com/#606560b7cce38f95b41ceefb00ded23f5d7a36bdc1edf91b120fecb12708ac8f EU API recovered AU API went down https://status.relevanceai.com/ Thu, 05 Feb 2026 08:51:03 +0000 https://status.relevanceai.com/#4334295d2685da22a5f6cea59228d3ca705ead74abab7d1266d3db806c01d453 AU API went down EU API went down https://status.relevanceai.com/ Thu, 05 Feb 2026 08:40:56 +0000 https://status.relevanceai.com/#606560b7cce38f95b41ceefb00ded23f5d7a36bdc1edf91b120fecb12708ac8f EU API went down Anthropic recovered https://status.relevanceai.com/ Wed, 04 Feb 2026 17:12:09 +0000 https://status.relevanceai.com/#145c0e9a3b05eff2c7a4267245455a7f4b48801bd6f2cacc83c037a50159d0fb Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 04 Feb 2026 16:40:53 +0000 https://status.relevanceai.com/#145c0e9a3b05eff2c7a4267245455a7f4b48801bd6f2cacc83c037a50159d0fb Anthropic went down Anthropic recovered https://status.relevanceai.com/ Wed, 04 Feb 2026 11:12:17 +0000 https://status.relevanceai.com/#99f575e8c05701d3b808a3e8667b21a202855b1420c0c4c6d6b8715163f82220 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 04 Feb 2026 10:15:22 +0000 https://status.relevanceai.com/#99f575e8c05701d3b808a3e8667b21a202855b1420c0c4c6d6b8715163f82220 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Tue, 03 Feb 2026 23:07:16 +0000 https://status.relevanceai.com/#1c5a86db9878bef5a4309e1b45b351b69dd7f8e9e4141dece08df63ceb0a7dd7 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 03 Feb 2026 21:03:17 +0000 https://status.relevanceai.com/#1c5a86db9878bef5a4309e1b45b351b69dd7f8e9e4141dece08df63ceb0a7dd7 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Tue, 03 Feb 2026 20:48:14 +0000 https://status.relevanceai.com/#9f1571d017fe4b1be3f44c1b02df6c62572e903c62a136d8ae4deb1403a1e082 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 03 Feb 2026 18:43:15 +0000 https://status.relevanceai.com/#9f1571d017fe4b1be3f44c1b02df6c62572e903c62a136d8ae4deb1403a1e082 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Tue, 03 Feb 2026 16:08:45 +0000 https://status.relevanceai.com/#4dc8aa5640195e4665fd027d100746386b8da394ebdda97df06127f3beb9f1f1 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 03 Feb 2026 15:47:31 +0000 https://status.relevanceai.com/#4dc8aa5640195e4665fd027d100746386b8da394ebdda97df06127f3beb9f1f1 Anthropic went down Pipedream recovered https://status.relevanceai.com/ Mon, 02 Feb 2026 23:09:30 +0000 https://status.relevanceai.com/#8e1ab0b8bd5b546e1dc8d5ab78c40936c062d34ea60bb3f30947f4718363f9f0 Pipedream recovered Pipedream went down https://status.relevanceai.com/ Mon, 02 Feb 2026 16:54:08 +0000 https://status.relevanceai.com/#8e1ab0b8bd5b546e1dc8d5ab78c40936c062d34ea60bb3f30947f4718363f9f0 Pipedream went down Orb Billing recovered https://status.relevanceai.com/ Mon, 02 Feb 2026 06:03:39 +0000 https://status.relevanceai.com/#cda0a7162ab8c8b2e6d85d6741f6b54e8cd3ec5691dd5e1ba52d3f7afacd67e5 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Mon, 02 Feb 2026 05:48:33 +0000 https://status.relevanceai.com/#cda0a7162ab8c8b2e6d85d6741f6b54e8cd3ec5691dd5e1ba52d3f7afacd67e5 Orb Billing went down Anthropic recovered https://status.relevanceai.com/ Mon, 02 Feb 2026 02:09:18 +0000 https://status.relevanceai.com/#81eb0b1e0ef36c5a9b57041c4e1ee045b04a4db3c8db8c50adb9a9576f89a1d0 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sun, 01 Feb 2026 22:09:14 +0000 https://status.relevanceai.com/#81eb0b1e0ef36c5a9b57041c4e1ee045b04a4db3c8db8c50adb9a9576f89a1d0 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Sun, 01 Feb 2026 12:36:10 +0000 https://status.relevanceai.com/#0e507117767191f0269fd96e7033fc00ee392e6ff24cd41092dea241ec64ba95 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sun, 01 Feb 2026 11:49:21 +0000 https://status.relevanceai.com/#0e507117767191f0269fd96e7033fc00ee392e6ff24cd41092dea241ec64ba95 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Sun, 01 Feb 2026 11:43:19 +0000 https://status.relevanceai.com/#9d07bc2e4a2f539dd006f8e8018494a68ad7164ff390f28d3bab69d9842e998b Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sun, 01 Feb 2026 10:55:18 +0000 https://status.relevanceai.com/#9d07bc2e4a2f539dd006f8e8018494a68ad7164ff390f28d3bab69d9842e998b Anthropic went down Modal recovered https://status.relevanceai.com/ Sun, 01 Feb 2026 09:50:39 +0000 https://status.relevanceai.com/#e747dc2bdfeb27c1ae517e01c788c41366c5550b74d9da9c6cf7fab084ed94dc Modal recovered Modal went down https://status.relevanceai.com/ Sun, 01 Feb 2026 09:35:25 +0000 https://status.relevanceai.com/#e747dc2bdfeb27c1ae517e01c788c41366c5550b74d9da9c6cf7fab084ed94dc Modal went down Anthropic recovered https://status.relevanceai.com/ Sat, 31 Jan 2026 21:10:18 +0000 https://status.relevanceai.com/#4c42643e83c74c472e9944463843423dee00f0c8dc3da9c6f81c54b1a06f2eb6 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sat, 31 Jan 2026 20:19:19 +0000 https://status.relevanceai.com/#4c42643e83c74c472e9944463843423dee00f0c8dc3da9c6f81c54b1a06f2eb6 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Thu, 29 Jan 2026 20:40:28 +0000 https://status.relevanceai.com/#5b1ced9d71fcba159cd0753ff2c9d8a04b09a7879f6a141696be4f413b8c182c Anthropic recovered Anthropic went down https://status.relevanceai.com/ Thu, 29 Jan 2026 19:11:15 +0000 https://status.relevanceai.com/#5b1ced9d71fcba159cd0753ff2c9d8a04b09a7879f6a141696be4f413b8c182c Anthropic went down AU API recovered https://status.relevanceai.com/ Thu, 29 Jan 2026 07:53:56 +0000 https://status.relevanceai.com/#4df3194c6ea6f5526cd1233af3bf211cb128c654ea141b0399f6d5f739872648 AU API recovered AU API went down https://status.relevanceai.com/ Thu, 29 Jan 2026 07:50:53 +0000 https://status.relevanceai.com/#4df3194c6ea6f5526cd1233af3bf211cb128c654ea141b0399f6d5f739872648 AU API went down AU API recovered https://status.relevanceai.com/ Thu, 29 Jan 2026 01:05:53 +0000 https://status.relevanceai.com/#a8d9d9b1fb687a7968893588b3f2d563df8fad090bd634acc70400c4a46a6f70 AU API recovered AU API went down https://status.relevanceai.com/ Thu, 29 Jan 2026 01:03:17 +0000 https://status.relevanceai.com/#a8d9d9b1fb687a7968893588b3f2d563df8fad090bd634acc70400c4a46a6f70 AU API went down AU API recovered https://status.relevanceai.com/ Thu, 29 Jan 2026 00:35:59 +0000 https://status.relevanceai.com/#1e4ad83be650e4bb337cee76c6bfb8c878e057e71e8b7b4f26f1bf5888c15c07 AU API recovered AU API went down https://status.relevanceai.com/ Thu, 29 Jan 2026 00:27:07 +0000 https://status.relevanceai.com/#1e4ad83be650e4bb337cee76c6bfb8c878e057e71e8b7b4f26f1bf5888c15c07 AU API went down Anthropic recovered https://status.relevanceai.com/ Wed, 28 Jan 2026 14:15:18 +0000 https://status.relevanceai.com/#8ca6bea6a6b0038e308dfd5cb4824b23090fdd849de49eab2c5db905e5c3a2a3 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 28 Jan 2026 13:53:28 +0000 https://status.relevanceai.com/#8ca6bea6a6b0038e308dfd5cb4824b23090fdd849de49eab2c5db905e5c3a2a3 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Wed, 28 Jan 2026 12:31:13 +0000 https://status.relevanceai.com/#4e9bfc3436e9aeeafdf6dc3df77a6e6be4d0996543b7a28f33b13e4d55213e18 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 28 Jan 2026 11:31:16 +0000 https://status.relevanceai.com/#4e9bfc3436e9aeeafdf6dc3df77a6e6be4d0996543b7a28f33b13e4d55213e18 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Wed, 28 Jan 2026 10:37:12 +0000 https://status.relevanceai.com/#531faa5f657e2cbf1b20182ac1ee63acfdfa23e0fd8e0125d6492e2df06ca93e Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 28 Jan 2026 10:14:15 +0000 https://status.relevanceai.com/#531faa5f657e2cbf1b20182ac1ee63acfdfa23e0fd8e0125d6492e2df06ca93e Anthropic went down Anthropic recovered https://status.relevanceai.com/ Tue, 27 Jan 2026 23:08:09 +0000 https://status.relevanceai.com/#46d2efb270e3a09a0e5c586857140402f6ad1a3ed832ac2221c65f72f356c513 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 27 Jan 2026 22:29:21 +0000 https://status.relevanceai.com/#46d2efb270e3a09a0e5c586857140402f6ad1a3ed832ac2221c65f72f356c513 Anthropic went down WorkOS recovered https://status.relevanceai.com/ Tue, 27 Jan 2026 19:43:37 +0000 https://status.relevanceai.com/#7d00d3b4ffe4ddc4231a908bd13dd30fea63a565a4dcc41aeeeb0062f549eabd WorkOS recovered WorkOS went down https://status.relevanceai.com/ Tue, 27 Jan 2026 18:57:37 +0000 https://status.relevanceai.com/#7d00d3b4ffe4ddc4231a908bd13dd30fea63a565a4dcc41aeeeb0062f549eabd WorkOS went down Anthropic recovered https://status.relevanceai.com/ Tue, 27 Jan 2026 14:59:34 +0000 https://status.relevanceai.com/#7e4191861555ae06619ef90e6d29d58c93de11771dd439b3d7fc5dd281b9e051 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 27 Jan 2026 14:24:13 +0000 https://status.relevanceai.com/#7e4191861555ae06619ef90e6d29d58c93de11771dd439b3d7fc5dd281b9e051 Anthropic went down AU API recovered https://status.relevanceai.com/ Tue, 27 Jan 2026 02:26:54 +0000 https://status.relevanceai.com/#35bb4235b4140d3c3f40565fee4e4cd000d430c7d502d39e1312b94b5b845aab AU API recovered AU API went down https://status.relevanceai.com/ Tue, 27 Jan 2026 02:23:55 +0000 https://status.relevanceai.com/#35bb4235b4140d3c3f40565fee4e4cd000d430c7d502d39e1312b94b5b845aab AU API went down Anthropic recovered https://status.relevanceai.com/ Mon, 26 Jan 2026 14:34:12 +0000 https://status.relevanceai.com/#97a4e82383c88fc8848cb0d7fd0f08af806061d781b1bf5b68d277e700765ff4 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sun, 25 Jan 2026 08:06:26 +0000 https://status.relevanceai.com/#97a4e82383c88fc8848cb0d7fd0f08af806061d781b1bf5b68d277e700765ff4 Anthropic went down Modal recovered https://status.relevanceai.com/ Sat, 24 Jan 2026 11:17:22 +0000 https://status.relevanceai.com/#2d8786c3311da37f0b9f33a621d87d54f27a15eb4ab657bd9236874caeedeee0 Modal recovered Modal went down https://status.relevanceai.com/ Sat, 24 Jan 2026 11:10:23 +0000 https://status.relevanceai.com/#2d8786c3311da37f0b9f33a621d87d54f27a15eb4ab657bd9236874caeedeee0 Modal went down Orb Billing recovered https://status.relevanceai.com/ Sat, 24 Jan 2026 06:37:39 +0000 https://status.relevanceai.com/#d5f792c6e93812fc6b66a1e6196e8785e507a5f99e27aa6ed9665d1fd607b466 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Fri, 23 Jan 2026 20:42:30 +0000 https://status.relevanceai.com/#d5f792c6e93812fc6b66a1e6196e8785e507a5f99e27aa6ed9665d1fd607b466 Orb Billing went down WorkOS recovered https://status.relevanceai.com/ Fri, 23 Jan 2026 15:17:36 +0000 https://status.relevanceai.com/#337e78b06fab0bab090be6e4d778578f18c9c0db156d86f1804ef415956b0f1e WorkOS recovered Anthropic recovered https://status.relevanceai.com/ Fri, 23 Jan 2026 07:48:12 +0000 https://status.relevanceai.com/#2f6344794fc555b45f907fef31e63956dfe7d6cf5ac129d126399e4a1e9ff0c4 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Fri, 23 Jan 2026 05:11:10 +0000 https://status.relevanceai.com/#2f6344794fc555b45f907fef31e63956dfe7d6cf5ac129d126399e4a1e9ff0c4 Anthropic went down WorkOS went down https://status.relevanceai.com/ Thu, 22 Jan 2026 23:45:37 +0000 https://status.relevanceai.com/#337e78b06fab0bab090be6e4d778578f18c9c0db156d86f1804ef415956b0f1e WorkOS went down Anthropic recovered https://status.relevanceai.com/ Thu, 22 Jan 2026 22:27:19 +0000 https://status.relevanceai.com/#e40f102bfa5b9a58c62202ed3f9e76d37f35eb4af65261958a7d0023c3c9a0fe Anthropic recovered Anthropic went down https://status.relevanceai.com/ Thu, 22 Jan 2026 22:21:13 +0000 https://status.relevanceai.com/#e40f102bfa5b9a58c62202ed3f9e76d37f35eb4af65261958a7d0023c3c9a0fe Anthropic went down Anthropic recovered https://status.relevanceai.com/ Thu, 22 Jan 2026 16:51:16 +0000 https://status.relevanceai.com/#bd81aa5db855e36cf6d2b84ef550bf051d37fe0fa882cc9b8a0de596d84bc8e0 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Thu, 22 Jan 2026 16:07:14 +0000 https://status.relevanceai.com/#bd81aa5db855e36cf6d2b84ef550bf051d37fe0fa882cc9b8a0de596d84bc8e0 Anthropic went down AU API recovered https://status.relevanceai.com/ Thu, 22 Jan 2026 14:12:02 +0000 https://status.relevanceai.com/#c82a197a32a546a0444767c612bc914988f496c5947201ceb7331b7b0341c873 AU API recovered AU API went down https://status.relevanceai.com/ Thu, 22 Jan 2026 14:08:49 +0000 https://status.relevanceai.com/#c82a197a32a546a0444767c612bc914988f496c5947201ceb7331b7b0341c873 AU API went down Anthropic recovered https://status.relevanceai.com/ Wed, 21 Jan 2026 15:33:11 +0000 https://status.relevanceai.com/#3c0aef7bd5ed328680c33ec5956ae439792f4aec11070082ad27d5733b118e6d Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 21 Jan 2026 14:47:12 +0000 https://status.relevanceai.com/#3c0aef7bd5ed328680c33ec5956ae439792f4aec11070082ad27d5733b118e6d Anthropic went down Anthropic recovered https://status.relevanceai.com/ Tue, 20 Jan 2026 17:35:37 +0000 https://status.relevanceai.com/#d5b866c410e5d4564ff5dd7617e34a9b9c921d5ba47e61925a36673f64c3e9fa Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 20 Jan 2026 16:42:10 +0000 https://status.relevanceai.com/#d5b866c410e5d4564ff5dd7617e34a9b9c921d5ba47e61925a36673f64c3e9fa Anthropic went down Anthropic recovered https://status.relevanceai.com/ Thu, 15 Jan 2026 17:03:16 +0000 https://status.relevanceai.com/#7586eb6e60e9b3be7d8d956598ea003c023c330d21135c065610edd07e630b74 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Thu, 15 Jan 2026 07:29:20 +0000 https://status.relevanceai.com/#7586eb6e60e9b3be7d8d956598ea003c023c330d21135c065610edd07e630b74 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Wed, 14 Jan 2026 14:18:22 +0000 https://status.relevanceai.com/#c33ae117f446566121daa3a49bc1e126307c040e46b2a6c2c14dee50e0c3801d Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 14 Jan 2026 08:35:20 +0000 https://status.relevanceai.com/#c33ae117f446566121daa3a49bc1e126307c040e46b2a6c2c14dee50e0c3801d Anthropic went down Anthropic recovered https://status.relevanceai.com/ Tue, 13 Jan 2026 07:50:36 +0000 https://status.relevanceai.com/#f4e0f3dd4d56e570528c7c235879f78661fd0537447f9839e5f4fd682c4b1e1b Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 13 Jan 2026 07:28:19 +0000 https://status.relevanceai.com/#f4e0f3dd4d56e570528c7c235879f78661fd0537447f9839e5f4fd682c4b1e1b Anthropic went down Pipedream recovered https://status.relevanceai.com/ Tue, 13 Jan 2026 00:51:46 +0000 https://status.relevanceai.com/#8ddda9e36d0f31f5818af204a45ecee039b3eab4bb7a981d39225d41c69f1d76 Pipedream recovered Pipedream went down https://status.relevanceai.com/ Mon, 12 Jan 2026 23:31:46 +0000 https://status.relevanceai.com/#8ddda9e36d0f31f5818af204a45ecee039b3eab4bb7a981d39225d41c69f1d76 Pipedream went down Anthropic recovered https://status.relevanceai.com/ Mon, 12 Jan 2026 20:15:12 +0000 https://status.relevanceai.com/#07d39b766f936233173b3eaea502f12bc63fef61adf7bdf30ddc8170cf971116 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Mon, 12 Jan 2026 18:11:20 +0000 https://status.relevanceai.com/#07d39b766f936233173b3eaea502f12bc63fef61adf7bdf30ddc8170cf971116 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Sat, 10 Jan 2026 15:43:20 +0000 https://status.relevanceai.com/#2bd70052d6c5ba93f755397ece05b353f0aff5b89b387dbf2c7608baeb368c31 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sat, 10 Jan 2026 14:34:13 +0000 https://status.relevanceai.com/#2bd70052d6c5ba93f755397ece05b353f0aff5b89b387dbf2c7608baeb368c31 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Sat, 10 Jan 2026 06:39:13 +0000 https://status.relevanceai.com/#04c6cd93f611f434abb5b77f22f5988326234dfe3050755678978b42ca0714c6 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Fri, 09 Jan 2026 19:44:05 +0000 https://status.relevanceai.com/#04c6cd93f611f434abb5b77f22f5988326234dfe3050755678978b42ca0714c6 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Thu, 08 Jan 2026 21:58:16 +0000 https://status.relevanceai.com/#15af7ebfa440bc28e67763a7bb1a303d208c6f8b6ef849791b192490310aa2af Anthropic recovered EU API recovered https://status.relevanceai.com/ Thu, 08 Jan 2026 18:45:19 +0000 https://status.relevanceai.com/#d7eccc08140ada0b17345199c9958eed0756fc78b3ba85399ff4d1b7b64c102f EU API recovered EU API went down https://status.relevanceai.com/ Thu, 08 Jan 2026 18:37:23 +0000 https://status.relevanceai.com/#d7eccc08140ada0b17345199c9958eed0756fc78b3ba85399ff4d1b7b64c102f EU API went down Anthropic went down https://status.relevanceai.com/ Thu, 08 Jan 2026 17:24:29 +0000 https://status.relevanceai.com/#15af7ebfa440bc28e67763a7bb1a303d208c6f8b6ef849791b192490310aa2af Anthropic went down Anthropic recovered https://status.relevanceai.com/ Thu, 08 Jan 2026 05:07:11 +0000 https://status.relevanceai.com/#65ad27ae16aaef4649f4578e78c1212c5e548a5c61dcddab1a264aa5274341a2 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 07 Jan 2026 19:09:16 +0000 https://status.relevanceai.com/#65ad27ae16aaef4649f4578e78c1212c5e548a5c61dcddab1a264aa5274341a2 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Wed, 07 Jan 2026 10:07:16 +0000 https://status.relevanceai.com/#f2ddb3162f3cc35601c55a64e92cd060bade3e198ec1ec56f29278fce07fb77d Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 07 Jan 2026 09:10:14 +0000 https://status.relevanceai.com/#f2ddb3162f3cc35601c55a64e92cd060bade3e198ec1ec56f29278fce07fb77d Anthropic went down New chats are degraded in EU region https://status.relevanceai.com/incident/798973 Mon, 05 Jan 2026 23:02:00 -0000 https://status.relevanceai.com/incident/798973#cd37189c75f06b5a8d87affa5ded35db72212377594941c99d1b338ecbc22e77 We've identified an a database performance issue affecting creation of chats and deployed a fix. The platform has recovered. AU API recovered https://status.relevanceai.com/ Mon, 05 Jan 2026 00:17:57 +0000 https://status.relevanceai.com/#ff4a967752c977b063f6f4a4a6521ccb7e77d87d78ee598e6d5552c87c4efe09 AU API recovered AU API went down https://status.relevanceai.com/ Mon, 05 Jan 2026 00:14:50 +0000 https://status.relevanceai.com/#ff4a967752c977b063f6f4a4a6521ccb7e77d87d78ee598e6d5552c87c4efe09 AU API went down WorkOS recovered https://status.relevanceai.com/ Sat, 03 Jan 2026 14:20:35 +0000 https://status.relevanceai.com/#5ee06efe0574447e12ae4c1ecfbe04782a6a7ac43f2434eb4ad4da6d7018e11c WorkOS recovered WorkOS went down https://status.relevanceai.com/ Fri, 02 Jan 2026 20:48:31 +0000 https://status.relevanceai.com/#5ee06efe0574447e12ae4c1ecfbe04782a6a7ac43f2434eb4ad4da6d7018e11c WorkOS went down WorkOS recovered https://status.relevanceai.com/ Mon, 29 Dec 2025 14:14:32 +0000 https://status.relevanceai.com/#af4aa843159be3f57e3b367dc09347d7b2eec94b5998e679aba0adeea8fd967a WorkOS recovered WorkOS went down https://status.relevanceai.com/ Mon, 29 Dec 2025 12:26:33 +0000 https://status.relevanceai.com/#af4aa843159be3f57e3b367dc09347d7b2eec94b5998e679aba0adeea8fd967a WorkOS went down Orb Billing recovered https://status.relevanceai.com/ Mon, 29 Dec 2025 04:57:42 +0000 https://status.relevanceai.com/#b2450ad92768be65f0663fa38ea910db27483b3d03a95e20d1bc8a9c4e665f1f Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Mon, 29 Dec 2025 04:17:35 +0000 https://status.relevanceai.com/#b2450ad92768be65f0663fa38ea910db27483b3d03a95e20d1bc8a9c4e665f1f Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Sun, 28 Dec 2025 18:16:30 +0000 https://status.relevanceai.com/#4e14b30330fe67d95320bc15cd5ff545dfb60616d87aec922bef445cf3516e16 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Sun, 28 Dec 2025 18:01:46 +0000 https://status.relevanceai.com/#4e14b30330fe67d95320bc15cd5ff545dfb60616d87aec922bef445cf3516e16 Orb Billing went down Modal recovered https://status.relevanceai.com/ Sun, 28 Dec 2025 12:11:25 +0000 https://status.relevanceai.com/#638f27706f21215d315c8f95fb9e3bcc305ad58502da29729a637092e153453e Modal recovered Modal went down https://status.relevanceai.com/ Sun, 28 Dec 2025 09:12:27 +0000 https://status.relevanceai.com/#638f27706f21215d315c8f95fb9e3bcc305ad58502da29729a637092e153453e Modal went down Modal recovered https://status.relevanceai.com/ Wed, 24 Dec 2025 02:49:33 +0000 https://status.relevanceai.com/#8233149c5f12808a9e3c0a7378ac0691c69dc681cb46f15443b6e3263f3fe6bb Modal recovered Modal went down https://status.relevanceai.com/ Wed, 24 Dec 2025 02:33:27 +0000 https://status.relevanceai.com/#8233149c5f12808a9e3c0a7378ac0691c69dc681cb46f15443b6e3263f3fe6bb Modal went down Anthropic recovered https://status.relevanceai.com/ Tue, 23 Dec 2025 10:52:16 +0000 https://status.relevanceai.com/#2d9654b60991a90293adbc59a48dd86dc22cfd9a04255d1b492670d568eeb314 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 23 Dec 2025 09:56:15 +0000 https://status.relevanceai.com/#2d9654b60991a90293adbc59a48dd86dc22cfd9a04255d1b492670d568eeb314 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Mon, 22 Dec 2025 09:33:15 +0000 https://status.relevanceai.com/#6c852008ac4e1545b75ee0dc76a0ace421b17c2e7ab373271ee2bedc11abe75f Anthropic recovered Anthropic went down https://status.relevanceai.com/ Mon, 22 Dec 2025 07:19:21 +0000 https://status.relevanceai.com/#6c852008ac4e1545b75ee0dc76a0ace421b17c2e7ab373271ee2bedc11abe75f Anthropic went down Anthropic recovered https://status.relevanceai.com/ Sun, 21 Dec 2025 14:35:17 +0000 https://status.relevanceai.com/#3e6ed4e03f1236af4be40075a1e75c97eb721c9f50809a7d3af0008c75cfdf03 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sun, 21 Dec 2025 13:17:40 +0000 https://status.relevanceai.com/#3e6ed4e03f1236af4be40075a1e75c97eb721c9f50809a7d3af0008c75cfdf03 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Sat, 20 Dec 2025 01:36:12 +0000 https://status.relevanceai.com/#d6d50fa6af194105f8fca6a8089d72c2bf675a461d51791fb667743dbbebf844 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sat, 20 Dec 2025 00:52:23 +0000 https://status.relevanceai.com/#d6d50fa6af194105f8fca6a8089d72c2bf675a461d51791fb667743dbbebf844 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Fri, 19 Dec 2025 22:15:18 +0000 https://status.relevanceai.com/#3c022fe5e16718bfcbac2301ddf97e201b61c7b66bea546aa9102b4ccca5ae68 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Fri, 19 Dec 2025 20:31:10 +0000 https://status.relevanceai.com/#3c022fe5e16718bfcbac2301ddf97e201b61c7b66bea546aa9102b4ccca5ae68 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Fri, 19 Dec 2025 13:53:17 +0000 https://status.relevanceai.com/#5b5f1b95d79feb892e3f4d58cc0c9e0515979c9848e8a7e06185870a93ff0b32 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Fri, 19 Dec 2025 04:35:13 +0000 https://status.relevanceai.com/#5b5f1b95d79feb892e3f4d58cc0c9e0515979c9848e8a7e06185870a93ff0b32 Anthropic went down Modal recovered https://status.relevanceai.com/ Thu, 18 Dec 2025 20:07:35 +0000 https://status.relevanceai.com/#e7dbc1c510fb9d522c80caa1b0753a382491889e200750a87efae89dff28a295 Modal recovered Modal went down https://status.relevanceai.com/ Thu, 18 Dec 2025 19:58:23 +0000 https://status.relevanceai.com/#e7dbc1c510fb9d522c80caa1b0753a382491889e200750a87efae89dff28a295 Modal went down Anthropic recovered https://status.relevanceai.com/ Wed, 17 Dec 2025 11:21:21 +0000 https://status.relevanceai.com/#8b5f0bc648800231b9d1bc76f7c8902b18dad7de1bb67fa6e5c71260efa7dfa3 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Wed, 17 Dec 2025 10:46:11 +0000 https://status.relevanceai.com/#8b5f0bc648800231b9d1bc76f7c8902b18dad7de1bb67fa6e5c71260efa7dfa3 Anthropic went down Anthropic recovered https://status.relevanceai.com/ Tue, 16 Dec 2025 20:54:07 +0000 https://status.relevanceai.com/#43b8751fdd077f54be1e41e5fd30df67f9cea5dc060f3ebc2c97fd93c2f240ae Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 16 Dec 2025 19:33:12 +0000 https://status.relevanceai.com/#43b8751fdd077f54be1e41e5fd30df67f9cea5dc060f3ebc2c97fd93c2f240ae Anthropic went down Orb Billing recovered https://status.relevanceai.com/ Tue, 16 Dec 2025 17:42:10 +0000 https://status.relevanceai.com/#e2f47f9fc640b248e2f6cca202c9c74e7edc970326f162bfdda23e39c41f6bbf Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Tue, 16 Dec 2025 17:33:01 +0000 https://status.relevanceai.com/#e2f47f9fc640b248e2f6cca202c9c74e7edc970326f162bfdda23e39c41f6bbf Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Tue, 16 Dec 2025 17:14:09 +0000 https://status.relevanceai.com/#731128ff2ae50296c08b5388f6f941139385f2e0719e7abae03263222453b0d8 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Tue, 16 Dec 2025 16:58:35 +0000 https://status.relevanceai.com/#731128ff2ae50296c08b5388f6f941139385f2e0719e7abae03263222453b0d8 Orb Billing went down Anthropic recovered https://status.relevanceai.com/ Tue, 16 Dec 2025 16:44:18 +0000 https://status.relevanceai.com/#80b556b592610cf1edac56fb252b4724c3e36e8e7f70dde8f3c679a6d220163d Anthropic recovered Anthropic went down https://status.relevanceai.com/ Tue, 16 Dec 2025 16:24:13 +0000 https://status.relevanceai.com/#80b556b592610cf1edac56fb252b4724c3e36e8e7f70dde8f3c679a6d220163d Anthropic went down Modal recovered https://status.relevanceai.com/ Tue, 16 Dec 2025 16:15:37 +0000 https://status.relevanceai.com/#030309bb6f7c630e6f8323a706f9656c5c57594805b3fc8beeb4c1c1b203eaa5 Modal recovered Modal went down https://status.relevanceai.com/ Tue, 16 Dec 2025 12:26:29 +0000 https://status.relevanceai.com/#030309bb6f7c630e6f8323a706f9656c5c57594805b3fc8beeb4c1c1b203eaa5 Modal went down Anthropic recovered https://status.relevanceai.com/ Mon, 15 Dec 2025 19:30:27 +0000 https://status.relevanceai.com/#65dbaea94dfedf09953801f7358a519b978da4a2535b9141bae3667fadb8eb7d Anthropic recovered Anthropic went down https://status.relevanceai.com/ Mon, 15 Dec 2025 18:40:19 +0000 https://status.relevanceai.com/#65dbaea94dfedf09953801f7358a519b978da4a2535b9141bae3667fadb8eb7d Anthropic went down Orb Billing recovered https://status.relevanceai.com/ Mon, 15 Dec 2025 01:06:05 +0000 https://status.relevanceai.com/#4d3bf31aedb379ab2945145826e58f24945c5b8059ef65e7a3391c8ddf81512c Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Mon, 15 Dec 2025 00:58:34 +0000 https://status.relevanceai.com/#4d3bf31aedb379ab2945145826e58f24945c5b8059ef65e7a3391c8ddf81512c Orb Billing went down Anthropic recovered https://status.relevanceai.com/ Sun, 14 Dec 2025 22:52:18 +0000 https://status.relevanceai.com/#c50a4522c5345196baa17927221e0b606cd0a8694e41573aa65f1be7208ea98a Anthropic recovered Anthropic went down https://status.relevanceai.com/ Sun, 14 Dec 2025 21:32:16 +0000 https://status.relevanceai.com/#c50a4522c5345196baa17927221e0b606cd0a8694e41573aa65f1be7208ea98a Anthropic went down Orb Billing recovered https://status.relevanceai.com/ Sun, 14 Dec 2025 00:08:45 +0000 https://status.relevanceai.com/#090710ee5e8a64b83f957b58ab9b4c90dac77a9e2173bb604175eaaba58a6da7 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Sun, 14 Dec 2025 00:03:38 +0000 https://status.relevanceai.com/#090710ee5e8a64b83f957b58ab9b4c90dac77a9e2173bb604175eaaba58a6da7 Orb Billing went down Anthropic recovered https://status.relevanceai.com/ Fri, 12 Dec 2025 19:02:18 +0000 https://status.relevanceai.com/#3c37db9e9a32067925ccb181147732fdba99afe6013fbb9adf17c73952931b98 Anthropic recovered Anthropic went down https://status.relevanceai.com/ Fri, 12 Dec 2025 17:14:29 +0000 https://status.relevanceai.com/#3c37db9e9a32067925ccb181147732fdba99afe6013fbb9adf17c73952931b98 Anthropic went down Orb Billing recovered https://status.relevanceai.com/ Fri, 12 Dec 2025 00:08:34 +0000 https://status.relevanceai.com/#353b1af02b5b2c1c4020e1c6092110822991c8b1b39e6e4ec6392a374fda9e41 Orb Billing recovered Anthropic recovered https://status.relevanceai.com/ Fri, 12 Dec 2025 00:06:05 +0000 https://status.relevanceai.com/#b91af9f48f3bc1af4c1378ceab25f601c25843da81696adccfa8772571c302f4 Anthropic recovered Orb Billing went down https://status.relevanceai.com/ Thu, 11 Dec 2025 23:53:42 +0000 https://status.relevanceai.com/#353b1af02b5b2c1c4020e1c6092110822991c8b1b39e6e4ec6392a374fda9e41 Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Thu, 11 Dec 2025 22:08:36 +0000 https://status.relevanceai.com/#2d03419db7c671c9ee5f2d2ed3506a6074c139cf67ad10956b0726a8bca0169f Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Thu, 11 Dec 2025 21:53:33 +0000 https://status.relevanceai.com/#2d03419db7c671c9ee5f2d2ed3506a6074c139cf67ad10956b0726a8bca0169f Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Wed, 10 Dec 2025 18:58:29 +0000 https://status.relevanceai.com/#344d1ca292359a7261ccbc68e3c435c5d1ef6e44955d8096d18ed63cd519d592 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Wed, 10 Dec 2025 18:18:45 +0000 https://status.relevanceai.com/#344d1ca292359a7261ccbc68e3c435c5d1ef6e44955d8096d18ed63cd519d592 Orb Billing went down Modal recovered https://status.relevanceai.com/ Wed, 10 Dec 2025 10:15:03 +0000 https://status.relevanceai.com/#81bf93769d09b76f9a592496cfdf40699904d3a244f394e5b479a5754496b3c5 Modal recovered Modal went down https://status.relevanceai.com/ Wed, 10 Dec 2025 10:00:51 +0000 https://status.relevanceai.com/#81bf93769d09b76f9a592496cfdf40699904d3a244f394e5b479a5754496b3c5 Modal went down Anthropic went down https://status.relevanceai.com/ Fri, 05 Dec 2025 20:35:00 +0000 https://status.relevanceai.com/#b91af9f48f3bc1af4c1378ceab25f601c25843da81696adccfa8772571c302f4 Anthropic went down US region outage due to database provider outage https://status.relevanceai.com/incident/778657 Wed, 03 Dec 2025 03:18:00 -0000 https://status.relevanceai.com/incident/778657#2c7ef18369c3881a115f6f4705957a21621b6118141e1eff2b932af7c5a1f860 US region service was restored at 3:18AM UTC Wednesday 3rd December. We are following up with our database provider to understand the cause of the incident. US region outage due to database provider outage https://status.relevanceai.com/incident/778657 Wed, 03 Dec 2025 01:53:00 -0000 https://status.relevanceai.com/incident/778657#f9a6662276e90999e5654d1562433731146a9a6525a35353dcb162285b781659 Our US region database suffered an outage at 1:53AM UTC on Wednesday 3rd December. At this time, it appears that our database provider was affected by a hardware outage that took our service offline during this period. We are following up with the provider and will post more updates as they become available. Degraded access to Relevance AI due to Cloudflare outage https://status.relevanceai.com/incident/768850 Wed, 19 Nov 2025 19:30:00 -0000 https://status.relevanceai.com/incident/768850#44daa613607da574ecd2cb7f9447c4f87eb1ed47c4c292a8b1cb8abf0e9400d0 Cloudflare has resolved the issue, which stemmed from an internal misconfiguration of their services. Any issues accessing the Relevance platform should be fully resolved. Degraded access to Relevance AI due to Cloudflare outage https://status.relevanceai.com/incident/768850 Wed, 19 Nov 2025 19:30:00 -0000 https://status.relevanceai.com/incident/768850#44daa613607da574ecd2cb7f9447c4f87eb1ed47c4c292a8b1cb8abf0e9400d0 Cloudflare has resolved the issue, which stemmed from an internal misconfiguration of their services. Any issues accessing the Relevance platform should be fully resolved. Degraded access to Relevance AI due to Cloudflare outage https://status.relevanceai.com/incident/768850 Wed, 19 Nov 2025 19:30:00 -0000 https://status.relevanceai.com/incident/768850#44daa613607da574ecd2cb7f9447c4f87eb1ed47c4c292a8b1cb8abf0e9400d0 Cloudflare has resolved the issue, which stemmed from an internal misconfiguration of their services. Any issues accessing the Relevance platform should be fully resolved. Degraded access to Relevance AI due to Cloudflare outage https://status.relevanceai.com/incident/768850 Wed, 19 Nov 2025 19:30:00 -0000 https://status.relevanceai.com/incident/768850#44daa613607da574ecd2cb7f9447c4f87eb1ed47c4c292a8b1cb8abf0e9400d0 Cloudflare has resolved the issue, which stemmed from an internal misconfiguration of their services. Any issues accessing the Relevance platform should be fully resolved. Degraded access to Relevance AI due to Cloudflare outage https://status.relevanceai.com/incident/768850 Tue, 18 Nov 2025 12:12:00 -0000 https://status.relevanceai.com/incident/768850#4f647676d60240bd4b3fbbd3350ee2871244ce354ff08fcdd676586e1db7d97d Our DNS provider Cloudflare is having a major worldwide outage which is causing degraded access to Relevance AI and many other internet services. Whilst our core services are all functioning as normal, Cloudflare's outage means that users may not be able to access the platform due to degraded DNS and traffic routing. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for more details. Degraded access to Relevance AI due to Cloudflare outage https://status.relevanceai.com/incident/768850 Tue, 18 Nov 2025 12:12:00 -0000 https://status.relevanceai.com/incident/768850#4f647676d60240bd4b3fbbd3350ee2871244ce354ff08fcdd676586e1db7d97d Our DNS provider Cloudflare is having a major worldwide outage which is causing degraded access to Relevance AI and many other internet services. Whilst our core services are all functioning as normal, Cloudflare's outage means that users may not be able to access the platform due to degraded DNS and traffic routing. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for more details. Degraded access to Relevance AI due to Cloudflare outage https://status.relevanceai.com/incident/768850 Tue, 18 Nov 2025 12:12:00 -0000 https://status.relevanceai.com/incident/768850#4f647676d60240bd4b3fbbd3350ee2871244ce354ff08fcdd676586e1db7d97d Our DNS provider Cloudflare is having a major worldwide outage which is causing degraded access to Relevance AI and many other internet services. Whilst our core services are all functioning as normal, Cloudflare's outage means that users may not be able to access the platform due to degraded DNS and traffic routing. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for more details. Degraded access to Relevance AI due to Cloudflare outage https://status.relevanceai.com/incident/768850 Tue, 18 Nov 2025 12:12:00 -0000 https://status.relevanceai.com/incident/768850#4f647676d60240bd4b3fbbd3350ee2871244ce354ff08fcdd676586e1db7d97d Our DNS provider Cloudflare is having a major worldwide outage which is causing degraded access to Relevance AI and many other internet services. Whilst our core services are all functioning as normal, Cloudflare's outage means that users may not be able to access the platform due to degraded DNS and traffic routing. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for more details. Degraded Performance in US and AU Regions https://status.relevanceai.com/incident/757270 Tue, 04 Nov 2025 00:45:00 -0000 https://status.relevanceai.com/incident/757270#123040c512af993b1997baae9a09f2c6e386c01c25cc0a804f6ac7b1e1becb5d Service performance in the US and Australia regions has been fully restored. Users should now experience normal response times and functionality across all areas of the platform. We will continue to monitor performance closely to ensure stability. Degraded Performance in US and AU Regions https://status.relevanceai.com/incident/757270 Tue, 04 Nov 2025 00:45:00 -0000 https://status.relevanceai.com/incident/757270#123040c512af993b1997baae9a09f2c6e386c01c25cc0a804f6ac7b1e1becb5d Service performance in the US and Australia regions has been fully restored. Users should now experience normal response times and functionality across all areas of the platform. We will continue to monitor performance closely to ensure stability. Degraded Performance in US and AU Regions https://status.relevanceai.com/incident/757270 Mon, 03 Nov 2025 23:00:00 -0000 https://status.relevanceai.com/incident/757270#5a34393a08130fa63bc23f0d64cee582f5cc3b09a2edf8a3fa77d616ae9aca17 We are currently investigating reports of degraded performance affecting some users in the US and Australia regions. You may experience slower response times or intermittent errors. Users in these regions may notice delays when loading dashboards, executing API requests, or performing agent-related actions. Other regions remain unaffected. We will provide an update as soon as more information becomes available. Thank you for your patience while we work to restore normal performance. Degraded Performance in US and AU Regions https://status.relevanceai.com/incident/757270 Mon, 03 Nov 2025 23:00:00 -0000 https://status.relevanceai.com/incident/757270#5a34393a08130fa63bc23f0d64cee582f5cc3b09a2edf8a3fa77d616ae9aca17 We are currently investigating reports of degraded performance affecting some users in the US and Australia regions. You may experience slower response times or intermittent errors. Users in these regions may notice delays when loading dashboards, executing API requests, or performing agent-related actions. Other regions remain unaffected. We will provide an update as soon as more information becomes available. Thank you for your patience while we work to restore normal performance. [EU Region] OpenAI models cannot read attachments https://status.relevanceai.com/incident/744414 Thu, 30 Oct 2025 03:04:00 -0000 https://status.relevanceai.com/incident/744414#90c49f43a9f97842461e85b98663a0616037be204c85c750b02929059e3c2652 OpenAI have made a configuration change that now allows attachments to work in the EU region. Degraded Service – Role Permissions https://status.relevanceai.com/incident/750266 Fri, 24 Oct 2025 02:15:00 -0000 https://status.relevanceai.com/incident/750266#f6251329052034c8b5b3d9e3e7a424d5f7831ba29a48af8af3dddfadd990af26 This incident was caused by a configuration inconsistency that temporarily downgraded user permissions to viewer level. The issue has now been corrected across all regions, and users have their expected access levels restored. Thank you for your patience while we worked to restore normal service. Degraded Service – Role Permissions https://status.relevanceai.com/incident/750266 Fri, 24 Oct 2025 01:00:00 -0000 https://status.relevanceai.com/incident/750266#5c4ce0f70ed637152514f9fedd04154b7ea7cd4c3d6d46b18d5ab7aba5744c57 We are experiencing a degraded service affecting organisation role permissions where role-based access control is enabled. Some users may have temporarily lost access to manage or edit their agents due to roles being reverted to viewer status. Our team is actively working on restoring correct access levels and will provide updates as we progress. Degraded access to AU region https://status.relevanceai.com/incident/748241 Tue, 21 Oct 2025 14:39:00 -0000 https://status.relevanceai.com/incident/748241#26f399e48b1f343810a58a325baa8ff8f79a2f489f2a454561710a2740971edd We have identified the root cause and have released a fix to ensure that the service degradation will not occur again. Degraded access to AU region https://status.relevanceai.com/incident/748241 Tue, 21 Oct 2025 12:30:00 -0000 https://status.relevanceai.com/incident/748241#e4ed2c31811f9b0d02406b55dcd2547f046ed5529f4a60bc65020290596b6be4 We have recovered service to our AU region and are investigating the root cause. Degraded access to AU region https://status.relevanceai.com/incident/748241 Tue, 21 Oct 2025 11:08:00 -0000 https://status.relevanceai.com/incident/748241#80eec63d2ab1afc014ae257abe4eac0b98e5a58991cf68109cc888918d8bd285 Our AU region is experiencing degraded API access, though agent tasks and trigger queues are still running. We are investigating the root cause. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 22:00:00 -0000 https://status.relevanceai.com/incident/746844#3900a5e8047db248c757cced2313537c89aae76a30a4be3b9a2708692717c78f AWS has now fully recovered its systems and trigger queues in our US region are now fully operational. All Relevance systems have now fully recovered. See https://health.aws.amazon.com/health/status for AWS's full timeline of the incident and mitigation efforts. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 22:00:00 -0000 https://status.relevanceai.com/incident/746844#3900a5e8047db248c757cced2313537c89aae76a30a4be3b9a2708692717c78f AWS has now fully recovered its systems and trigger queues in our US region are now fully operational. All Relevance systems have now fully recovered. See https://health.aws.amazon.com/health/status for AWS's full timeline of the incident and mitigation efforts. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 22:00:00 -0000 https://status.relevanceai.com/incident/746844#3900a5e8047db248c757cced2313537c89aae76a30a4be3b9a2708692717c78f AWS has now fully recovered its systems and trigger queues in our US region are now fully operational. All Relevance systems have now fully recovered. See https://health.aws.amazon.com/health/status for AWS's full timeline of the incident and mitigation efforts. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 22:00:00 -0000 https://status.relevanceai.com/incident/746844#3900a5e8047db248c757cced2313537c89aae76a30a4be3b9a2708692717c78f AWS has now fully recovered its systems and trigger queues in our US region are now fully operational. All Relevance systems have now fully recovered. See https://health.aws.amazon.com/health/status for AWS's full timeline of the incident and mitigation efforts. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 11:24:00 -0000 https://status.relevanceai.com/incident/746844#6a2531fa966d2245f684be69a313522f2f16c7dad3c01653af379f6dbf5601e4 AWS is working on a full recovery for compute capacity issues which are still experiencing elevated error rates. This is the underlying cause of trigger queues not processing in the US region. All other services are performing as expected. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 11:24:00 -0000 https://status.relevanceai.com/incident/746844#6a2531fa966d2245f684be69a313522f2f16c7dad3c01653af379f6dbf5601e4 AWS is working on a full recovery for compute capacity issues which are still experiencing elevated error rates. This is the underlying cause of trigger queues not processing in the US region. All other services are performing as expected. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 11:24:00 -0000 https://status.relevanceai.com/incident/746844#6a2531fa966d2245f684be69a313522f2f16c7dad3c01653af379f6dbf5601e4 AWS is working on a full recovery for compute capacity issues which are still experiencing elevated error rates. This is the underlying cause of trigger queues not processing in the US region. All other services are performing as expected. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 11:24:00 -0000 https://status.relevanceai.com/incident/746844#6a2531fa966d2245f684be69a313522f2f16c7dad3c01653af379f6dbf5601e4 AWS is working on a full recovery for compute capacity issues which are still experiencing elevated error rates. This is the underlying cause of trigger queues not processing in the US region. All other services are performing as expected. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 10:53:00 -0000 https://status.relevanceai.com/incident/746844#ffd5bf85f98eb80a3d5e3a8dd0e8d0055e7fd3efcaed08b396d69570c4f76a1f Trigger queue processing in the US region remains degraded due to a slow recovery of capacity on AWS's side. All other services appear to be running as expected. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 10:53:00 -0000 https://status.relevanceai.com/incident/746844#ffd5bf85f98eb80a3d5e3a8dd0e8d0055e7fd3efcaed08b396d69570c4f76a1f Trigger queue processing in the US region remains degraded due to a slow recovery of capacity on AWS's side. All other services appear to be running as expected. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 10:53:00 -0000 https://status.relevanceai.com/incident/746844#ffd5bf85f98eb80a3d5e3a8dd0e8d0055e7fd3efcaed08b396d69570c4f76a1f Trigger queue processing in the US region remains degraded due to a slow recovery of capacity on AWS's side. All other services appear to be running as expected. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 10:53:00 -0000 https://status.relevanceai.com/incident/746844#ffd5bf85f98eb80a3d5e3a8dd0e8d0055e7fd3efcaed08b396d69570c4f76a1f Trigger queue processing in the US region remains degraded due to a slow recovery of capacity on AWS's side. All other services appear to be running as expected. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 09:40:00 -0000 https://status.relevanceai.com/incident/746844#2f92746ce1514868b8f811c9a79aace9fd188b2c2a32d1e78df969395cb074f4 Services are back up and running as AWS has begun mitigation of the outage. Login to the Relevance platform is now available and the US region is running agent tasks successfully. Some errors may still occur as AWS continues its mitigation efforts and capacity recovers in the affected region. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 09:40:00 -0000 https://status.relevanceai.com/incident/746844#2f92746ce1514868b8f811c9a79aace9fd188b2c2a32d1e78df969395cb074f4 Services are back up and running as AWS has begun mitigation of the outage. Login to the Relevance platform is now available and the US region is running agent tasks successfully. Some errors may still occur as AWS continues its mitigation efforts and capacity recovers in the affected region. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 09:40:00 -0000 https://status.relevanceai.com/incident/746844#2f92746ce1514868b8f811c9a79aace9fd188b2c2a32d1e78df969395cb074f4 Services are back up and running as AWS has begun mitigation of the outage. Login to the Relevance platform is now available and the US region is running agent tasks successfully. Some errors may still occur as AWS continues its mitigation efforts and capacity recovers in the affected region. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 09:40:00 -0000 https://status.relevanceai.com/incident/746844#2f92746ce1514868b8f811c9a79aace9fd188b2c2a32d1e78df969395cb074f4 Services are back up and running as AWS has begun mitigation of the outage. Login to the Relevance platform is now available and the US region is running agent tasks successfully. Some errors may still occur as AWS continues its mitigation efforts and capacity recovers in the affected region. AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 07:40:00 -0000 https://status.relevanceai.com/incident/746844#4f2bb3bca80b265501410485809ad0deba851e20dd794aa0f4939163c77d84d6 Amazon Web Services is having major operational issues affecting multiple services in its us-east-1 region. Our US services are hosted in this region, and it also serves as a core piece of AWS's global infrastructure. This outage also appears to be affecting many other services, including our login provider and our frontend web host. As a result, access to the Relevance platform is heavily degraded. Our EU and AU services are unaffected and scheduled tasks are running in those regions. However, users in those regions are still unable to login or access the platform due to the AWS outage, and the outage may also affect agent performance, especially for agents using data sourced from services hosted by AWS. AWS status page: https://health.aws.amazon.com/health/status AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 07:40:00 -0000 https://status.relevanceai.com/incident/746844#4f2bb3bca80b265501410485809ad0deba851e20dd794aa0f4939163c77d84d6 Amazon Web Services is having major operational issues affecting multiple services in its us-east-1 region. Our US services are hosted in this region, and it also serves as a core piece of AWS's global infrastructure. This outage also appears to be affecting many other services, including our login provider and our frontend web host. As a result, access to the Relevance platform is heavily degraded. Our EU and AU services are unaffected and scheduled tasks are running in those regions. However, users in those regions are still unable to login or access the platform due to the AWS outage, and the outage may also affect agent performance, especially for agents using data sourced from services hosted by AWS. AWS status page: https://health.aws.amazon.com/health/status AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 07:40:00 -0000 https://status.relevanceai.com/incident/746844#4f2bb3bca80b265501410485809ad0deba851e20dd794aa0f4939163c77d84d6 Amazon Web Services is having major operational issues affecting multiple services in its us-east-1 region. Our US services are hosted in this region, and it also serves as a core piece of AWS's global infrastructure. This outage also appears to be affecting many other services, including our login provider and our frontend web host. As a result, access to the Relevance platform is heavily degraded. Our EU and AU services are unaffected and scheduled tasks are running in those regions. However, users in those regions are still unable to login or access the platform due to the AWS outage, and the outage may also affect agent performance, especially for agents using data sourced from services hosted by AWS. AWS status page: https://health.aws.amazon.com/health/status AWS outage https://status.relevanceai.com/incident/746844 Mon, 20 Oct 2025 07:40:00 -0000 https://status.relevanceai.com/incident/746844#4f2bb3bca80b265501410485809ad0deba851e20dd794aa0f4939163c77d84d6 Amazon Web Services is having major operational issues affecting multiple services in its us-east-1 region. Our US services are hosted in this region, and it also serves as a core piece of AWS's global infrastructure. This outage also appears to be affecting many other services, including our login provider and our frontend web host. As a result, access to the Relevance platform is heavily degraded. Our EU and AU services are unaffected and scheduled tasks are running in those regions. However, users in those regions are still unable to login or access the platform due to the AWS outage, and the outage may also affect agent performance, especially for agents using data sourced from services hosted by AWS. AWS status page: https://health.aws.amazon.com/health/status [EU Region] OpenAI models cannot read attachments https://status.relevanceai.com/incident/744414 Thu, 16 Oct 2025 00:33:00 -0000 https://status.relevanceai.com/incident/744414#9e90c5a8cad892ad4bf360ee48eacddab98a37707bf41fba9b23bbf0a2bef3ef OpenAI models in EU region currently can't read attachments due to an OpenAI issue, we are following up with OpenAI. Current workaround is to not use an OpenAI model. Issue with database connections https://status.relevanceai.com/incident/735146 Wed, 01 Oct 2025 11:30:00 -0000 https://status.relevanceai.com/incident/735146#c43191c758c3cefa922a258856615e19c10c0a4306b461266fcd17efbc7a9d36 # Incident Report: US Database Cluster Outage ## Summary At approximately 04:10 AEST on 1st of October 2025, Relevance experienced a platform outage when our US database cluster entered a failure state. While the cluster appeared online, it was unable to process operations correctly, which caused the global API to become unavailable by 04:30 AEST. On-call team was automatically paged. They began investigating and identified the issue was in our database infrastructure rather than our application itself. Initial remediation steps did not restore service, and we proceeded with a full database cluster reboot and redeploy of dependent services. This restored the platform to a healthy state by 07:00 AEST. --- ## Timeline (AEST) - **~04:10** – US database cluster entered failure state. - **~04:17** – On-call engineer paged and began investigating. - **~04:30** – Global API became unavailable for users in all three regions. - **~06:00** – AU and EU regions stabilised after user migration. - **~07:00** – US region connections terminated, services redeployed, platform restored. --- ## Impact - Platform outage lasted for ~3 hours. - AU and EU users recovered by ~06:00 AEST; US fully restored at ~07:00 AEST. --- ## Next Steps / Mitigation - We have implemented immediate changes to reduce the likelihood of similar failures. - Additional redundancy has been provisioned in our database cluster. - Monitoring has been expanded to detect conditions that may lead to this type of failure earlier. - Further hardening of the system is planned to improve resilience against provider-level issues. Issue with database connections https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 23:25:00 -0000 https://status.relevanceai.com/incident/735146#8c0bbe45c4010950038dedf46ce8bc46d5dded133561c2233d4b37d6b24c1623 All services are now fully operational across all regions. The incident has been resolved, and our team will share a detailed postmortem once it is ready. Thank you for your patience and understanding during this disruption. Issue with database connections https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 23:25:00 -0000 https://status.relevanceai.com/incident/735146#8c0bbe45c4010950038dedf46ce8bc46d5dded133561c2233d4b37d6b24c1623 All services are now fully operational across all regions. The incident has been resolved, and our team will share a detailed postmortem once it is ready. Thank you for your patience and understanding during this disruption. Issue with database connections https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 21:31:00 -0000 https://status.relevanceai.com/incident/735146#76c30a22095426b12e905694c195c87b3625bcc48c1fb2782c9c40cd67b02764 We’re still investigating the database connection issue. The global API is currently available in the AU and EU regions, while the US region continues to be affected. Our team is actively working on restoring full service in the US and we’ll provide another update soon. Issue with database connections https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 21:31:00 -0000 https://status.relevanceai.com/incident/735146#76c30a22095426b12e905694c195c87b3625bcc48c1fb2782c9c40cd67b02764 We’re still investigating the database connection issue. The global API is currently available in the AU and EU regions, while the US region continues to be affected. Our team is actively working on restoring full service in the US and we’ll provide another update soon. Issue with database connections https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 18:15:00 -0000 https://status.relevanceai.com/incident/735146#6d5e5ef7b107374948fd4756bb9078dbb1a4ebac13d2032be14eb7bdf2e96c7b We’re investigating an issue with our database connections that is preventing jobs and triggers from synchronising. Our team is actively working on identifying the cause and restoring normal service. We’ll share another update shortly. Issue with database connections https://status.relevanceai.com/incident/735146 Tue, 30 Sep 2025 18:15:00 -0000 https://status.relevanceai.com/incident/735146#6d5e5ef7b107374948fd4756bb9078dbb1a4ebac13d2032be14eb7bdf2e96c7b We’re investigating an issue with our database connections that is preventing jobs and triggers from synchronising. Our team is actively working on identifying the cause and restoring normal service. We’ll share another update shortly. API latency spike https://status.relevanceai.com/incident/734681 Mon, 29 Sep 2025 20:00:00 -0000 https://status.relevanceai.com/incident/734681#f5ef62c88c564677718ad649b7a81ff18052bce5e6cb6d2e2018f1a2badd3d08 # Incident Report: Feature Flag Provider Outage ## Summary At ~17:00 UTC, our feature flag provider experienced an outage that led to elevated errors and slower response times in their API. Our caching system initially mitigated the impact, but as the outage worsened, cached values began to expire, resulting in elevated latency and slowness across our platform. Normal service was restored by ~18:40 UTC. --- ## Timeline (UTC) - **17:00** – Feature flag provider outage begins, causing elevated errors and slower API responses. - **17:00–18:00** – Our caching systems mitigated the impact by serving cached flag values. - **18:00–18:30** – Cached values expired, causing platform jobs to take longer and resulting in elevated latency and platform slowness. - **~18:30** – Provider mitigated their outage and restored normal service. - **18:40** – Platform throughput automatically recovered; normal service resumed. --- ## Impact - The US region was most heavily affected. - EU and AU regions experienced only minor impact. - Platform latency and job execution times were elevated for ~30 minutes until recovery. --- ## Next Steps / Mitigation - We are implementing additional safeguards to further reduce our dependency on the provider. - These mitigations will help minimize and ultimately eliminate similar risks in the future. API latency spike https://status.relevanceai.com/incident/734681 Mon, 29 Sep 2025 18:30:00 -0000 https://status.relevanceai.com/incident/734681#7fe29195a261eb95e11e119b6cf5379b88ec5dde9293b8949a145802e063f540 We’re back! API performance should now be stable. Thanks for bearing with us during the disruption. API latency spike https://status.relevanceai.com/incident/734681 Mon, 29 Sep 2025 18:00:00 -0000 https://status.relevanceai.com/incident/734681#4faef8c8d42755da83eacc50c7c1f96d4583154e9ea7a8f2c0904aa450fd30a5 We’re investigating an issue with our API that is causing increased latency and degraded performance for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Tasks are executing slower https://status.relevanceai.com/incident/547178 Thu, 17 Apr 2025 20:55:00 -0000 https://status.relevanceai.com/incident/547178#a599a0a9031f94168b1b221640bbc42305d485ecb6fab44421be1c03c7ead6dd At 1:30pm EST, we had a 5x burst increase in agent and tool tasks running in the US region. Our infrastructure automatically scaled to handle the increased load, but tasks experienced slower than usual execution times for about 30 minutes as the scaling kicked in to eliminate the queue entirely. We've doubled our standing compute capacity to better handle these bursts. Tasks are executing slower https://status.relevanceai.com/incident/547178 Thu, 17 Apr 2025 20:00:00 -0000 https://status.relevanceai.com/incident/547178#13a47d44710952179024ff20342dcc6185cfaf79525fd16ddc4083c8cf4304ba Tasks are experiencing slower than usual execution times. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Thu, 17 Apr 2025 00:00:00 -0000 https://status.relevanceai.com/incident/546468#f99d566de4063d7b895c683eb2878c89d2d53a7ed2eda698876eb15efaa08e1f The issue with agent and tool-runs have been remediated. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Thu, 17 Apr 2025 00:00:00 -0000 https://status.relevanceai.com/incident/546468#f99d566de4063d7b895c683eb2878c89d2d53a7ed2eda698876eb15efaa08e1f The issue with agent and tool-runs have been remediated. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 23:00:00 -0000 https://status.relevanceai.com/incident/546468#58933342e530723423de15a4f3197fe310e2ab9e5d3afb42a33eac189fab8094 Agents and tool-step executions are recovering. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 23:00:00 -0000 https://status.relevanceai.com/incident/546468#58933342e530723423de15a4f3197fe310e2ab9e5d3afb42a33eac189fab8094 Agents and tool-step executions are recovering. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 22:20:00 -0000 https://status.relevanceai.com/incident/546468#1137bee692c9e451b29f912b1ad42f627567c94ba46c9343747e6093fcc99d9b The issue has been identified and a fix is being rolled out. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 22:20:00 -0000 https://status.relevanceai.com/incident/546468#1137bee692c9e451b29f912b1ad42f627567c94ba46c9343747e6093fcc99d9b The issue has been identified and a fix is being rolled out. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 14:00:00 -0000 https://status.relevanceai.com/incident/546468#61f5525fc27926f6c23e19e27c250489ed095611b6c9cfd40b57e564b2814af2 We are currently investigating an issue with a delay in agents and tool-run tasks being scheduled for execution The incident was acknowledged by the on-call engineer. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 14:00:00 -0000 https://status.relevanceai.com/incident/546468#61f5525fc27926f6c23e19e27c250489ed095611b6c9cfd40b57e564b2814af2 We are currently investigating an issue with a delay in agents and tool-run tasks being scheduled for execution The incident was acknowledged by the on-call engineer.