Incidents | Relevance AI Incidents reported on status page for Relevance AI https://status.relevanceai.com/ en Modal recovered https://status.relevanceai.com/ Fri, 27 Jun 2025 03:08:34 +0000 https://status.relevanceai.com/#2923f33570107a9f9b70b31e807c25c975150b01ca7741477645633d41b7dbdd Modal recovered Modal went down https://status.relevanceai.com/ Fri, 27 Jun 2025 02:53:33 +0000 https://status.relevanceai.com/#2923f33570107a9f9b70b31e807c25c975150b01ca7741477645633d41b7dbdd Modal went down workOs recovered https://status.relevanceai.com/ Thu, 12 Jun 2025 21:12:20 +0000 https://status.relevanceai.com/#b20051ca816d2fa61581482a73c7a2be149305f8f31b61a20d9df9104a58cece workOs recovered Pipedream recovered https://status.relevanceai.com/ Thu, 12 Jun 2025 20:30:28 +0000 https://status.relevanceai.com/#03497f77c5346a1fe7b579c85a7d6b1189dc038d92e82356f09319d89c632092 Pipedream recovered Orb Billing recovered https://status.relevanceai.com/ Thu, 12 Jun 2025 19:53:18 +0000 https://status.relevanceai.com/#26c3be9475b7574e502f589515b6e8eaeacc8c69289c631e3b071f1b13d986b2 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Thu, 12 Jun 2025 19:01:20 +0000 https://status.relevanceai.com/#26c3be9475b7574e502f589515b6e8eaeacc8c69289c631e3b071f1b13d986b2 Orb Billing went down Pipedream went down https://status.relevanceai.com/ Thu, 12 Jun 2025 18:46:19 +0000 https://status.relevanceai.com/#03497f77c5346a1fe7b579c85a7d6b1189dc038d92e82356f09319d89c632092 Pipedream went down workOs went down https://status.relevanceai.com/ Thu, 12 Jun 2025 18:20:10 +0000 https://status.relevanceai.com/#b20051ca816d2fa61581482a73c7a2be149305f8f31b61a20d9df9104a58cece workOs went down Modal recovered https://status.relevanceai.com/ Wed, 11 Jun 2025 23:04:26 +0000 https://status.relevanceai.com/#1a278ae72722a3a6ced8927b39e8cb60d29fdc9228086090648f54ccae191089 Modal recovered Modal went down https://status.relevanceai.com/ Wed, 11 Jun 2025 22:48:23 +0000 https://status.relevanceai.com/#1a278ae72722a3a6ced8927b39e8cb60d29fdc9228086090648f54ccae191089 Modal went down Modal recovered https://status.relevanceai.com/ Sat, 07 Jun 2025 05:00:42 +0000 https://status.relevanceai.com/#0b77ca27bc71bdb12b0a0e8fe3d4cebe1a3f56180f573e278ed6a6f0208583cc Modal recovered Modal went down https://status.relevanceai.com/ Sat, 07 Jun 2025 03:59:45 +0000 https://status.relevanceai.com/#0b77ca27bc71bdb12b0a0e8fe3d4cebe1a3f56180f573e278ed6a6f0208583cc Modal went down Orb Billing recovered https://status.relevanceai.com/ Tue, 03 Jun 2025 23:33:20 +0000 https://status.relevanceai.com/#404ac1e6c1873e021b79601217001aa5d6f0ef496b4a6457097bdc0f7974af31 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Tue, 03 Jun 2025 23:23:23 +0000 https://status.relevanceai.com/#404ac1e6c1873e021b79601217001aa5d6f0ef496b4a6457097bdc0f7974af31 Orb Billing went down Pipedream recovered https://status.relevanceai.com/ Tue, 03 Jun 2025 19:33:22 +0000 https://status.relevanceai.com/#02c6e8d101ac3a51bb1c5f68717a6e333b781260730ef507015189df08ef995d Pipedream recovered Pipedream went down https://status.relevanceai.com/ Tue, 03 Jun 2025 16:25:14 +0000 https://status.relevanceai.com/#02c6e8d101ac3a51bb1c5f68717a6e333b781260730ef507015189df08ef995d Pipedream went down Orb Billing recovered https://status.relevanceai.com/ Mon, 02 Jun 2025 15:38:19 +0000 https://status.relevanceai.com/#fff11aa91c092998a33aa24b348e59d8984065402edcde94b40370fd0fec9200 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Mon, 02 Jun 2025 15:28:20 +0000 https://status.relevanceai.com/#fff11aa91c092998a33aa24b348e59d8984065402edcde94b40370fd0fec9200 Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Mon, 02 Jun 2025 15:23:24 +0000 https://status.relevanceai.com/#ef2888c00ce37d0edf8fb1f3805de76b3bbcc925297ace35bbdc06ec5e15ebfe Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Mon, 02 Jun 2025 15:18:21 +0000 https://status.relevanceai.com/#ef2888c00ce37d0edf8fb1f3805de76b3bbcc925297ace35bbdc06ec5e15ebfe Orb Billing went down Modal recovered https://status.relevanceai.com/ Thu, 22 May 2025 20:01:17 +0000 https://status.relevanceai.com/#df4add63ac7c6dfc5a5ac66920c1620d6502b78c5e2517eb4ea18692769e0393 Modal recovered Modal went down https://status.relevanceai.com/ Thu, 22 May 2025 18:01:23 +0000 https://status.relevanceai.com/#df4add63ac7c6dfc5a5ac66920c1620d6502b78c5e2517eb4ea18692769e0393 Modal went down workOs recovered https://status.relevanceai.com/ Mon, 19 May 2025 20:56:47 +0000 https://status.relevanceai.com/#9d4d48a4c785a5fb1d6347b5ce127dfeffa9002f608bcb7c8bd06e575b62b239 workOs recovered workOs went down https://status.relevanceai.com/ Mon, 19 May 2025 20:51:40 +0000 https://status.relevanceai.com/#9d4d48a4c785a5fb1d6347b5ce127dfeffa9002f608bcb7c8bd06e575b62b239 workOs went down EU API recovered https://status.relevanceai.com/ Sun, 18 May 2025 19:10:44 +0000 https://status.relevanceai.com/#50e87d3928258f171ac0435cdcd2a6814e3c804681509094852c2d2d54f6d7e8 EU API recovered EU API went down https://status.relevanceai.com/ Sun, 18 May 2025 19:07:44 +0000 https://status.relevanceai.com/#50e87d3928258f171ac0435cdcd2a6814e3c804681509094852c2d2d54f6d7e8 EU API went down EU API recovered https://status.relevanceai.com/ Sun, 18 May 2025 18:10:46 +0000 https://status.relevanceai.com/#e1c9d0477454367d6186c68a4099bfd9a27f1bb2caf59ed2ff67922d0e74bd57 EU API recovered EU API went down https://status.relevanceai.com/ Sun, 18 May 2025 18:07:44 +0000 https://status.relevanceai.com/#e1c9d0477454367d6186c68a4099bfd9a27f1bb2caf59ed2ff67922d0e74bd57 EU API went down EU API recovered https://status.relevanceai.com/ Sun, 18 May 2025 14:10:45 +0000 https://status.relevanceai.com/#7ad33a0780a2bbf74bd6df092bc4684479c1cb4c01a518d8566a02683bc2b4f9 EU API recovered EU API went down https://status.relevanceai.com/ Sun, 18 May 2025 14:07:50 +0000 https://status.relevanceai.com/#7ad33a0780a2bbf74bd6df092bc4684479c1cb4c01a518d8566a02683bc2b4f9 EU API went down EU API recovered https://status.relevanceai.com/ Sun, 18 May 2025 10:10:45 +0000 https://status.relevanceai.com/#088d678bba27468db4dd5dc51fa3e58dcc27af3f4802643835202292dc27b831 EU API recovered EU API went down https://status.relevanceai.com/ Sun, 18 May 2025 10:08:00 +0000 https://status.relevanceai.com/#088d678bba27468db4dd5dc51fa3e58dcc27af3f4802643835202292dc27b831 EU API went down EU API recovered https://status.relevanceai.com/ Sat, 17 May 2025 10:10:46 +0000 https://status.relevanceai.com/#807d8520e01538e2035798abef3d7dbcd25e01233819ddc6af1a697dc8862e3e EU API recovered EU API went down https://status.relevanceai.com/ Sat, 17 May 2025 10:07:44 +0000 https://status.relevanceai.com/#807d8520e01538e2035798abef3d7dbcd25e01233819ddc6af1a697dc8862e3e EU API went down Orb Billing recovered https://status.relevanceai.com/ Fri, 16 May 2025 14:57:30 +0000 https://status.relevanceai.com/#5cbe94a153cf41485817c06ca08a017884956fb49adaf3e3f96f7c2ea5a7c382 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Fri, 16 May 2025 12:41:59 +0000 https://status.relevanceai.com/#5cbe94a153cf41485817c06ca08a017884956fb49adaf3e3f96f7c2ea5a7c382 Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Fri, 16 May 2025 12:36:55 +0000 https://status.relevanceai.com/#a181d364f36658862cf9c44b3206a66b413c5624a92f15e4b5198924c757fa3d Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Fri, 16 May 2025 08:56:59 +0000 https://status.relevanceai.com/#a181d364f36658862cf9c44b3206a66b413c5624a92f15e4b5198924c757fa3d Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Fri, 16 May 2025 08:41:58 +0000 https://status.relevanceai.com/#0224dfd6becd182c990c6a9fbb13cd45e25a56f4c2cced88cae5aae38f04ccb3 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Fri, 16 May 2025 08:31:59 +0000 https://status.relevanceai.com/#0224dfd6becd182c990c6a9fbb13cd45e25a56f4c2cced88cae5aae38f04ccb3 Orb Billing went down Orb Billing recovered https://status.relevanceai.com/ Fri, 16 May 2025 08:21:56 +0000 https://status.relevanceai.com/#1f3e870541017fd92eb34e3777b213db23da7457b7461c3a85e5059204b355b0 Orb Billing recovered Orb Billing went down https://status.relevanceai.com/ Fri, 16 May 2025 08:01:48 +0000 https://status.relevanceai.com/#1f3e870541017fd92eb34e3777b213db23da7457b7461c3a85e5059204b355b0 Orb Billing went down Modal recovered https://status.relevanceai.com/ Thu, 08 May 2025 21:20:37 +0000 https://status.relevanceai.com/#49819169c5eed769c9f4e8f767c5140f5bad96cd405a7ff06f1b531ac9d6d408 Modal recovered Modal went down https://status.relevanceai.com/ Thu, 08 May 2025 19:50:40 +0000 https://status.relevanceai.com/#49819169c5eed769c9f4e8f767c5140f5bad96cd405a7ff06f1b531ac9d6d408 Modal went down Modal recovered https://status.relevanceai.com/ Thu, 08 May 2025 19:40:34 +0000 https://status.relevanceai.com/#44a5952e6d71c2a3f67ed8a098fc148e2be2b17690a25b0a798a1545949d8dcf Modal recovered Modal went down https://status.relevanceai.com/ Thu, 08 May 2025 19:30:38 +0000 https://status.relevanceai.com/#44a5952e6d71c2a3f67ed8a098fc148e2be2b17690a25b0a798a1545949d8dcf Modal went down US API recovered https://status.relevanceai.com/ Wed, 30 Apr 2025 15:55:02 +0000 https://status.relevanceai.com/#1572b8544d40dc17d5bfa7cfd02e62fa9e35596a268a7c736b2c36c5d109d5fd US API recovered US API went down https://status.relevanceai.com/ Wed, 30 Apr 2025 15:52:02 +0000 https://status.relevanceai.com/#1572b8544d40dc17d5bfa7cfd02e62fa9e35596a268a7c736b2c36c5d109d5fd US API went down US API recovered https://status.relevanceai.com/ Mon, 28 Apr 2025 15:14:16 +0000 https://status.relevanceai.com/#77023a8e8ea81a8014fc6974d5364c3eddb4af12c022d4550fc2b609ce755f6e US API recovered US API went down https://status.relevanceai.com/ Mon, 28 Apr 2025 15:11:16 +0000 https://status.relevanceai.com/#77023a8e8ea81a8014fc6974d5364c3eddb4af12c022d4550fc2b609ce755f6e US API went down EU API recovered https://status.relevanceai.com/ Wed, 23 Apr 2025 21:56:51 +0000 https://status.relevanceai.com/#7b516c012b73d4e4bca4819870f85d0302f1f9bad4c3c73470e0714ba0d2dd83 EU API recovered EU API went down https://status.relevanceai.com/ Wed, 23 Apr 2025 21:54:51 +0000 https://status.relevanceai.com/#7b516c012b73d4e4bca4819870f85d0302f1f9bad4c3c73470e0714ba0d2dd83 EU API went down Tasks are executing slower https://status.relevanceai.com/incident/547178 Thu, 17 Apr 2025 20:55:00 -0000 https://status.relevanceai.com/incident/547178#a599a0a9031f94168b1b221640bbc42305d485ecb6fab44421be1c03c7ead6dd At 1:30pm EST, we had a 5x burst increase in agent and tool tasks running in the US region. Our infrastructure automatically scaled to handle the increased load, but tasks experienced slower than usual execution times for about 30 minutes as the scaling kicked in to eliminate the queue entirely. We've doubled our standing compute capacity to better handle these bursts. Tasks are executing slower https://status.relevanceai.com/incident/547178 Thu, 17 Apr 2025 20:00:00 -0000 https://status.relevanceai.com/incident/547178#13a47d44710952179024ff20342dcc6185cfaf79525fd16ddc4083c8cf4304ba Tasks are experiencing slower than usual execution times. workOs recovered https://status.relevanceai.com/ Thu, 17 Apr 2025 17:41:57 +0000 https://status.relevanceai.com/#847528a9d929aa47def383a682a4c94159dce64b3fe060bf6f5a45ed7b951614 workOs recovered workOs went down https://status.relevanceai.com/ Thu, 17 Apr 2025 17:36:46 +0000 https://status.relevanceai.com/#847528a9d929aa47def383a682a4c94159dce64b3fe060bf6f5a45ed7b951614 workOs went down Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Thu, 17 Apr 2025 00:00:00 -0000 https://status.relevanceai.com/incident/546468#f99d566de4063d7b895c683eb2878c89d2d53a7ed2eda698876eb15efaa08e1f The issue with agent and tool-runs have been remediated. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Thu, 17 Apr 2025 00:00:00 -0000 https://status.relevanceai.com/incident/546468#f99d566de4063d7b895c683eb2878c89d2d53a7ed2eda698876eb15efaa08e1f The issue with agent and tool-runs have been remediated. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 23:00:00 -0000 https://status.relevanceai.com/incident/546468#58933342e530723423de15a4f3197fe310e2ab9e5d3afb42a33eac189fab8094 Agents and tool-step executions are recovering. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 23:00:00 -0000 https://status.relevanceai.com/incident/546468#58933342e530723423de15a4f3197fe310e2ab9e5d3afb42a33eac189fab8094 Agents and tool-step executions are recovering. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 22:20:00 -0000 https://status.relevanceai.com/incident/546468#1137bee692c9e451b29f912b1ad42f627567c94ba46c9343747e6093fcc99d9b The issue has been identified and a fix is being rolled out. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 22:20:00 -0000 https://status.relevanceai.com/incident/546468#1137bee692c9e451b29f912b1ad42f627567c94ba46c9343747e6093fcc99d9b The issue has been identified and a fix is being rolled out. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 14:00:00 -0000 https://status.relevanceai.com/incident/546468#61f5525fc27926f6c23e19e27c250489ed095611b6c9cfd40b57e564b2814af2 We are currently investigating an issue with a delay in agents and tool-run tasks being scheduled for execution The incident was acknowledged by the on-call engineer. Issues with running agents and tool-steps in the US region https://status.relevanceai.com/incident/546468 Wed, 16 Apr 2025 14:00:00 -0000 https://status.relevanceai.com/incident/546468#61f5525fc27926f6c23e19e27c250489ed095611b6c9cfd40b57e564b2814af2 We are currently investigating an issue with a delay in agents and tool-run tasks being scheduled for execution The incident was acknowledged by the on-call engineer. Modal recovered https://status.relevanceai.com/ Sun, 06 Apr 2025 17:40:10 +0000 https://status.relevanceai.com/#46c9ed88f1d7255e0bf797df7acfd8857b6de0c949efb05c2c7161a7ed4efd38 Modal recovered Modal went down https://status.relevanceai.com/ Sun, 06 Apr 2025 17:05:12 +0000 https://status.relevanceai.com/#46c9ed88f1d7255e0bf797df7acfd8857b6de0c949efb05c2c7161a7ed4efd38 Modal went down Modal recovered https://status.relevanceai.com/ Thu, 03 Apr 2025 15:48:58 +0000 https://status.relevanceai.com/#c3669d77b0451eff1508167d226bc53c27bb87cadfafe5ce882627b820ee5fc0 Modal recovered Modal went down https://status.relevanceai.com/ Thu, 03 Apr 2025 15:40:51 +0000 https://status.relevanceai.com/#c3669d77b0451eff1508167d226bc53c27bb87cadfafe5ce882627b820ee5fc0 Modal went down AU API recovered https://status.relevanceai.com/ Thu, 03 Apr 2025 05:46:37 +0000 https://status.relevanceai.com/#ef14cae06bf98c28c72448e899ebbac54493db244bbdc1676b213ae2b4fed175 AU API recovered AU API went down https://status.relevanceai.com/ Thu, 03 Apr 2025 05:44:37 +0000 https://status.relevanceai.com/#ef14cae06bf98c28c72448e899ebbac54493db244bbdc1676b213ae2b4fed175 AU API went down US API recovered https://status.relevanceai.com/ Mon, 31 Mar 2025 21:34:12 +0000 https://status.relevanceai.com/#0595532db1ae141743b837be16b46e8cc2e595912d44dcdc6852153432f92296 US API recovered US API went down https://status.relevanceai.com/ Mon, 31 Mar 2025 21:31:42 +0000 https://status.relevanceai.com/#0595532db1ae141743b837be16b46e8cc2e595912d44dcdc6852153432f92296 US API went down