Previous incidents
Users aren't receiving email verification and password reset emails
Resolved Jul 22, 2026 at 2:54am UTC
Our authentication provider has resolved the underlying issue. Email verification and password reset emails are now being delivered as expected.
1 previous update
Existing agents do not show tools and prompts in some projects
Resolved Jul 20, 2026 at 6:08am UTC
We have identified the root cause, the mitigation is complete
1 previous update
We are currently experiencing issues with cross project agent cloning
Resolved Jul 13, 2026 at 11:24pm UTC
Customers may experience issues when cloning agents between projects. Cloned agents may not properly carry over their tools and/or prompts.
We have identified and resolved the issue.
Trigger Visibility Issue in Platform UI
Resolved Jun 19, 2026 at 4:12am UTC
The issue has been resolved and trigger visibility has been restored. Thank you for your patience while we worked to resolve this issue.
2 previous updates
Triggers are stalled in AU region
Resolved May 21, 2026 at 7:43am UTC
Triggers are all operating correctly again. Sorry for the inconvenience.
2 previous updates
[Region US] Modal Python Steps Experiencing Service Outage
Resolved May 8, 2026 at 5:11am UTC
The issue affecting Modal Python tool steps has been resolved, and services are now operating normally.
2 previous updates
[AU Region] Builder and Chat app were experiencing extreme slowness
Resolved May 7, 2026 at 3:00am UTC
Services restored back to normal
1 previous update